This document discusses communication strategies for project management. It recommends using tools like wikis to store project information in a centralized, accessible manner. When communicating, the document advises building team spirit, being proactive with stakeholders, and limiting email to notifications only. It also suggests incorporating agile concepts like Scrum and Kanban into contracts to allow for flexibility. Overall, the key ideas are to facilitate information sharing, manage expectations, and embrace uncertainty and change in projects.
7. Project
Communication
Project as a
Product
Project as a
Product
Project as a
Contract nr.1
for the project
Project as a
Contract nr.1
for the project
Are we done with this project?
No, everything can change in my project.
Project manager Project manager
14. Project
Contract nr. 1
Plan – Collaboration in sprints details (Legal)
Scope – Sprint backlog (User stories)
Schedule – Sprints
Price – Story points
Contract nr. 1
Plan – Collaboration in sprints details Legal)
Scope – Sprint backlog (User stories)
Schedule – Sprints
Price – Story points
15. Plan
How do we do it?
CCiivviilliinniiss kkooddeekkssaass
OOrrggaanniizzaattiioonnaall PPrroocceessss AAsssseettss
SSccrruumm KKaannbbaann
CCoonnttrraacctt nnrr.. 11 CCoonnttrraacctt nnrr.. YY
17. Scope
What will be delivered?
Front page
Nr. Story points User story
…
FR033 6 Top 10 products list.
Display 10 products from the “Top 10” products group
managed manually in the /admin tool.
Products must be ordered by product position field
assigned in relationship with the products group.
Information to display:
Heading (Products group title);
Product cover image (list picture);
Link to product details page;
Position number;
Link to display “Less” (5 products) or “More” (10
products). Clicking on this link does not reload the
page.
…
Total SP 123
Price 5000,- €
24. Team
• Understand / Feel Your need for a standup.
• Team chat window (e.g. skype).
• Report – always visible (board, eboard,
display).
• Have team lunch once a week.
• Do not hunt who failed, analyze the root
cause.
• Do a lessons learned every sprint end.
• Celebrate major release.
• Eliminate “The others”.
25. Stakeholders
• Understand each stakeholder especially
project sponsor expectations.
• Do not calculate the report – have it always
up to date and online available.
• Inform about the status without a push. Latest
software sends status emails
automatically.
• Collaborate, build a team relationship between
stakeholders teams and Yours.
28. How E-mail?
• Notify about changes in information, but do not send the
information itself.
• E-mail is not a task. Verbal confirmation is a must.
• Do not host the information in Your inbox. You will always
have to search and forward it if needed.
• Inbox is owned by someone – ensure this is the right
place You are sending the information.
• E-mail gets lost through many servers/filters, sometimes
are auto-forwarded. For important e-mails ask for
confirmation.
29. Communication Team / Stakeholders summary
• Build Team spirit, trust, commitment and
understanding
• Stakeholders first – proactive instead of reactive
• E-mail only for notifications
35. Project information
• Unavailable – documents stored in multiple places
and usually inaccessible.
• Unsearchable – no easy Index or search.
• Different format – different software or styles,
structures.
• Untraceable – only with additional tools like GIT or
SVN.
• Hard to share – You always need to collect and
resend them.
37. Project information
InInfoforrmmaatitoionn ( (WWIIKKII))
DokuWiki – no DB, perfect for storing limited
amounts of data, e.g. project contacts or access
information.
MediaWiki – DB needed, perfect for storing project
descriptive information e.g. product search algorythm.
Confluence – no wiki markup, integration with
Jira.
FFrreeee
FFrreeee
38. Project information
• Understand the level of details required.
• Screens or features or … “driven”
structure.
• Writing forces thinking.
• Store information in WIKI type software.
• Host information on Customer server – it
belongs to them.
39. Project information summary
• Save it! (not in the e-mail message or laptop)
• Use wiki tools to store and access information
• Communicate new changes through wiki tools
40. Thank You! – Questions?
NFQ Solutions
giedrius@nfq.lt
@giedriuskri
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