Robin Dymond is a managing partner at Innovel LLC who has 21 years of software development experience, including 9 years using Scrum and XP and 5 years applying Lean principles. As an Agile program coach, Dymond has trained over 2,000 people in Scrum and has clients in the US, Europe, Canada and Brazil. The document provides guidance on how to establish an effective product owner role through selecting the right person, defining their process and using tools like kanban boards to manage their work.