Agile Gurugram 2022 Keynote - Building Trust for a Collaborative Workplace Renu Bohra CHRO, India DB Schenker

1. Building Trust for a
collaborative workplace
Renu Bohra
CHRO
India & Indian subcontinent
October 30th, 2022 @ 09:15 - 10:15
Agile Gurugram 2022 Conference

2. Collaborative Workplace
• What is Collaborative Workplace
• Are all Workplace Collaborative
• What makes a Workplace Collaborative

3. Core Drivers of Trust
People tend to trust you
Ref: Begin with Trust, by Frances Frei and Anne Morriss, HBR
• When they believe they are interacting with
the real you (authenticity)
• When they have faith in your judgement &
competence (logic)
• When they feel that you care about them
(empathy)

4. The Great Place to Work® Model
Trust Index©
Employee Perspective
Culture Audit©
Management Perspective
2/3rd
What Employees Experience
1/3rd
What Leaders & Managers Do / Can Do
Methodology: Analysis is
done on the basis of the
survey filled out by
employees.
Methodology: A questionnaire is filled up
by the HR team of the company
describing in detail the current practices
and policies adopted.
70% positive perception 2.5 out of 5 in Culture Audit© Great Place to Work®
Certification
Employee Experience
People
Practices
The Best
Workplace
Cultures
Good
Cultural
Foundation
Culture in
the
Making
Culture
Promoting
Trust
(Trust Index©)
(Culture
Audit©)

5. 5
• Trust
Index: 62
• Culture
Audit:
2.0
2019
• Trust
Index: 63
• Culture
Audit:
2.5
2020
• Trust
Index: 71
• Culture
Audit:
2.5
2021
Our Journey

6. Credibility
• Communication
• Competence
• Integrity

7. Respect
• Support
• Collaboration
• Caring

8. Fairness
• Equity
• Impartiality
• Justice

9. Pride
• Personal Job
• Team
• Corporate Image

10. Camaraderie
• Intimacy
• Hospitality
• Community