2. FOREWORD
Since INTEGRASI was established in 1999,
we devoted ourselves to find the best
information technology solution to meet
business needs, understand more to fulfil
customers' needs and provide them the
best solution.
We also have the latest proven solution for
printing and document management, which
has been widely deployed to our customers
in recent period. On top of that we are
supported by our global IT leader who works
solidly in a form of partnership.
The customer’s needs are constantly
changing, adapting to the new competitive
market and the new global IT trends.
Therefore we are also required to adapt
to the constant changes by learning new
things, being innovative, and improving our
capability continuously. That is the only way
to survive in this business.
We strive to actualize our vision to be a
leading company and a reliable business
partner in the information technology
industry. Our corporate culture are
honouring integrity, commitment, trust,
respect and excellence.
We have served hundreds of satisfied
corporation as our customers; both national
and multinational companies. All of this
achievement would not be possible without
the trust from them and the commitment
from all the staffs and managements of
INTEGRASI, who deserve a great deal of
appreciation and gratitude.
Today, we are able to serve the customers
with the state of the art information
technology solution, by owning an
advance development capability in mobile
application, web 2.0, business intelligence
and custom software development.
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3. HISTORY
PT. Integrasi Solutions or also known as INTEGRASI was founded in 1999. INTEGRASI
formerly was a public listed company in Jakarta Stock Exchange, known as PT. Integrasi
Teknologi Tbk, and was later changed into private company in 2007. INTEGRASI provides
wide range information technology solutions from infrastructure, printing, document management, software development and. IT outsourcing
For the first time INTEGRASI
(as PT. Integrasi Teknologi Tbk)
started to offer its stock/share
to the public or also known as
Initial Public Offering (IPO) and
thus changed into public listed
company in Jakarta Stock
Exchange.
INTEGRASI was chosen as INTEGRASI started to
provider for software, expand its new services
hardware and IT services for by starting printing and
the National General Election imaging solutions. In this
(PEMILU) in Indonesia which field, INTEGRASI established
was held by the National a partnership with Hewlett
Elections Commission Packard (HP) and became
(KPU). The project was very a part of Hewlett Packard
successful and praised Office Printing Specialist
by both national and (HP-OPS). Until now
international observers. INTEGRASI has successfully
implemented thousands
of Multifunction Printer
units, managed the printing
and imaging infrastructure
throughout the customers
spread across Indonesia.
It also has more than 80
service point across most
regions in Indonesia.
INTEGRASI expanded
evaluation of candidates.
its business by offering
We provided 18,000 man days
solutions to provide human
for the project of Indonesia’s
resources. This solution
National Crime Information
offered includes outsourcing,
System, which was led by LG
or recruiting selection
for the Indonesian National
and even a psychological
Police (POLRI).
PT. Integrasi Technology Tbk
was privatized and spun
off the business unit
PT. Integrasi Software. All the
business, management and
human capital are merged
into the new entity called PT.
Integrasi Solutions.
NOW2001
IPO
I
2004
National General
Election
2005
Printing And Imaging
2006
Outsourcing
2007
Privatize
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4. ACHIEVEMENTS
Integrasi won the National General Election 2004
project. It was the single largest and the most
complex Information Technology project in 2004 in
Indonesia. We successfully developed, deployed and
supported Information Technology infrastructure
for Komisi Pemilihan Umum (KPU) or the National
Elections Commission.
We have distributed, installed, and supported
8,000 personal computers to around 5,000 locations
in some cities, rural and remote areas all over
Indonesia in 51 days. We also distributed, deployed,
installed the application, built data centers and
disaster recovery centers that connects to the personal
computers in all over the country.
These infrastructures supportedthree elections:
Parliamentarian Election, First Round and Second
Round Presidential Election. We provided help desk
support to all technicalissue 24/7 for one year. The
project was completed successfully, and so far it is
considered as the most successful IT of National
General Election.
NATIONAL GENERAL ELECTION OUTSOURCING PART OF INDONESIAN
NATIONAL CRIME INFORMATON SYSTEMS
We support LG CNS for the development of
“Indonesian National Crime Information System."
We provide 18,000 man days of outsourcing
professional services consisting of Project
Manager, Oracle DBA, System Analyst, Java
Developer, Net Developer, Quality Assurance,
Tester and Technical Writer.
BOEHRINGER INGRLHEIM REGION ASIA
AFRICA AND AUSTRALIA
We developed and implemented business process
management and SOA solution for regional office of
Boehringer Ingelheim. We provided professional
software development and integration services
from requirement, design, development and testing,
to the deployment phase. This has been done for
the regional office of Boehreinger Ingelheim in
Indonesia, India and Singapore.
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6. DOCUMENT SOLUTIONS
We collaborated with Hewlett Packard as Office Printing
Specialist (HP-OPS) which focuses in total solution of
printing and imaging. We provide printing management
service to our customers, not just merely multifunction
printer rentals. We do a total outsourcing service in printing
to help our customers by simplifying their printing, reducing
their cost of printing, and make their business more productive
and efficient.
We have experienced and competent team who
understands every detail of the printing process. We are
also able to create a completeassessment, make good
recommendations, give financial stimulations and deliver
real and perfect solutions to our customers.
We have experience for more than five years, and we have
deployed thousands of large printers to the big organizations
and companies, and support more than 80 cities throughout
Indonesia.Most of the companies have to manage a very complex
printing need, such as to deal with user, procurement
process, accounting reporting, imbalance load, servicing,
supplying the toner and maintenance of the printer unit.
Thus, we are here to cope all the problems so the customers can
focus on the core of their business.
“We have deployed thousands of large
printer to the large organizations and
companies, and support more than 80
cities throughout Indonesia.”
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7. MANAGED PRINTING SERVICES
OUR SERVICES WHICH ARE CONSIST OF :
Hardware Management
We start from the procurement of Multifunction Printer
devices, the process of mobilization, the process of
installation, until the provision of back up units. We help our
customers to gain the most optimal balancing between costs
and productivities.
•State of the art printing technology
•Reduce cost
•Simplify business process
•Improve workflow
•Optimized IT infrastructure
•Lessasset investment
•Less energy / electricity consumption
•Less paperusageServices Management
We organize the maintenance and services including the
provision of spare parts and consumableparts. We serve
our customers with simplified maintenance and excellent
supporting to achieve customers’ satisfaction.
Supplies Management
We proactively manage print supplies by providing the original
toner cartridges and take responsibilities for the procurement,
placement, and installation of the cartridges. We continue to
participate on Hewlett Packard program called “return and
recycling program."
Reporting Management
We support the hardware with tracking usage facility to
provide detail reporting. We use tracking facility to monitor the
usage of print, copy, scan, e-mail and fax usages per user and
per department.
OUR CUSTOMER’S BENEFITS :
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9. INFRASTRUCTURE & MANAGEMENT
SOLUTIONS
We provide solution for infrastructures and manage it in an
efficient and secure procedure. We also afford solution from
hardware, appliance, software, tools and services.
OUR SOLUTIONS ARE:
Infrastructure Solutions
We go hand in hand with some principlesleading brandssuch as: • Data Center
Help our customers to provide all the need of data center,
from the hardware, software, network, installation, and
operation with prepare for the backup units. Done by
professional engineers.
•Hewlett Packard , Dell, Lenovo (for hardware of server,
storage, PC, workstation, thin client and notebook).
•Microsoft, VMware, Sonicwall, Symantec, Bitdefender (for
Information Technology , operating system, virtualization,
infrastructure and network security).
• Virtualization
Help our customers' who need increased the efficiency of
accessibility for their current infrastructure. We provide
the leading software solutions, process, and procedure to
improve our customers' IT infrastructure.
We only place a skilled and competent team in managing IT
department in a company. Our goal is to help our customers
so they are able to maximize their business. Our consultant
team will firstly conduct an assessment, we will inform our
customers about the hardware and softwareinvestment and
what required so it can operate smoothly. We will provide an
appropriate problem solving and support their business.
Management Solutions
•IT Asset Monitoring System and Helpdesk
We help customers' IT department to manage and monitor
their Information Technology asset effectively. We deliver
Endpoint Management Suite; consisting of Inventory,
Service Desk, Knowledge of Management, and Service Portal.
We have been managed and deploy at more than
5000 devices at 300 locations to control their IT Assets.
We also provide a full and comprehensive maintenance
services from our team, customers will no longer be bothered
with IT and instead will focus on running and developing their
business.
•Security from Virus Attacks
Help our customers who need security for all protection
from virus attacks by installing Endpoint Security
Management for all branches to centralize antivirus updating
pattern.
• Professional Services
We provide the people who meet our customers’
requirements. The services are based on the best of breed
Service Level Agreement (SLA).
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10. MANAGEMENT SOLUTIONS
OUR CUSTOMER’S BENEFITS ARE:
•No need for dedicated IT people.
• Reduce complex procedure with single management console.
•Centralizedproblem issue and managed result.
•Controlling policy management.
We have great solutions and good track records in servicing our
customers. You can rely on us for an effective and efficient use of
your IT infrastructure.
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11. FINANCIAL SOLUTIONS
Direct Purchase
Purchase +
Contract Service
Operating Lease
Financial Lease
INTEGRASI provide an easiness method for payment in every single
project with several options, such as:
• DIRECT PURCHASE
is a payment method where the customers purchase the
products or services on
a transactional basis without contract within
a certain period.
• PURCHASE + CONTRACT SERVICE
is a payment method where the customers purchase the
hardware on a transactional basis and followed with managed
services.
• OPERATING LEASE
is a payment method where the customers
lease the hardware for a certain period and integrated with
managed services. And after the contract expires the hardware will
returned to INTEGRASI.
• FINANCIAL LEASE
is a payment method where the customers
lease the hardware for a certain period and integrated with
managed services. And after the contract expires the hardware will
belong to customers.
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