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- 1. Certificate of Completion Has satisfactorily completed the following training John N. Stadwick John N. Stadwick President & Managing Director GM Middle East Operations Mohamad El Jibahi Mohamad El Jibahi Regional Training Manager GM Middle East Operations 29/05/2013 Ahmad Badran A1052.16ME MPPCEP.C9W A1079.04ME LMS101.01W PPCRM.16W GDSPA.09W VCFC0.L6W C1060.08ME H1062.08ME A1061.16ME PDSP1.07W A1079.04ME A1052.16ME MPPCEP.C9W A1079.04ME LMS101.01W PPCRM.16W GDSPA.09W VCFC0.L6W C1060.08ME H1062.08ME A1061.16ME PDSP1.07W A1079.04ME EPC4 Training Global EPC 4 GM Difference Customer Enthusiasm Introduction to the GM LAAM LMS Understanding the Retail Inventory Management System Protecting and Managing Your Assets How to Build Customer Enthusiasm GM DAT Electronic Parts Cataloging Holden Partfinder Microcat Training Parts Workbench Overview GM Difference Customer Enthusiasm EPC4 Training Global EPC 4 GM Difference Customer Enthusiasm Introduction to the GM LAAM LMS Understanding the Retail Inventory Management System Protecting and Managing Your Assets How to Build Customer Enthusiasm GM DAT Electronic Parts Cataloging Holden Partfinder Microcat Training Parts Workbench Overview GM Difference Customer Enthusiasm 09/10/2011 13/10/2011 13/10/2011 15/10/2011 15/10/2011 15/10/2011 15/10/2011 21/10/2011 21/10/2011 21/10/2011 01/11/2011 01/11/2011 09/10/2011 13/10/2011 13/10/2011 15/10/2011 15/10/2011 15/10/2011 15/10/2011 21/10/2011 21/10/2011 21/10/2011 01/11/2011 01/11/2011
- 2. Certificate of Completion Has satisfactorily completed the following training John N. Stadwick John N. Stadwick President & Managing Director GM Middle East Operations Mohamad El Jibahi Mohamad El Jibahi Regional Training Manager GM Middle East Operations 29/05/2013 Ahmad Badran PPD01.08V PPD02.08V PPD03.08V VPD01.08V VPD07.08V VPD08.08V PPC00.03W PPS03.P6W PPS01.08W VCFC0.F6W PPC00.07W A2407.03ME-W PPD01.08V PPD02.08V PPD03.08V VPD01.08V VPD07.08V VPD08.08V PPC00.03W PPS03.P6W PPS01.08W VCFC0.F6W PPC00.07W A2407.03ME-W The Powertrain Sales Call Process Bump the Competition How to Promote Powertrain to Wholesale Building Trust with Service Customers Shopping Your Business Service Clinics Basic Inventory Management þÿ T h e C u s t o m e r L o y a l t y M i n d s e t Customer Retention Selling Maintenance & Repair Parts: The Right Part at The Right Price = Increased Customer Retention Understanding the Value of Customer Enthusiasm Total Parts Management Introduction to Customer Management The Powertrain Sales Call Process Bump the Competition How to Promote Powertrain to Wholesale Building Trust with Service Customers Shopping Your Business Service Clinics Basic Inventory Management þÿ T h e C u s t o m e r L o y a l t y M i n d s e t Customer Retention Selling Maintenance & Repair Parts: The Right Part at The Right Price = Increased Customer Retention Understanding the Value of Customer Enthusiasm Total Parts Management Introduction to Customer Management 01/11/2011 01/11/2011 01/11/2011 01/11/2011 01/11/2011 01/11/2011 26/12/2011 26/12/2011 26/12/2011 26/12/2011 27/12/2011 27/12/2011 01/11/2011 01/11/2011 01/11/2011 01/11/2011 01/11/2011 01/11/2011 26/12/2011 26/12/2011 26/12/2011 26/12/2011 27/12/2011 27/12/2011
- 3. Certificate of Completion Has satisfactorily completed the following training John N. Stadwick John N. Stadwick President & Managing Director GM Middle East Operations Mohamad El Jibahi Mohamad El Jibahi Regional Training Manager GM Middle East Operations 29/05/2013 Ahmad Badran FVCT1.09V FVCT1.09D-ME PPCRM.37W XDSGC.07W VWGWM.B7W PPCC0.010W GMROS.03W GMROS.01W PPA1P.06W PPCRM.26W PPCRM.36W PPCRM.47W FVCT1.09V FVCT1.09D-ME PPCRM.37W XDSGC.07W VWGWM.B7W PPCC0.010W GMROS.03W GMROS.01W PPA1P.06W PPCRM.26W PPCRM.36W PPCRM.47W How to Use VCT (Prerecorded) How to Use VCT (Middle East) Preparing for Retail Inventory Management Activation Managing GM GlobalConnect Security Administration Global Warranty Management System Training for Parts Wholesaling Parts GM Difference Retailer Operations Standards - Aftersales GM Difference Retailer Operations Standards - Management Increasing Your Profits With GM Accessories RIM Logic and Your Parts Inventory How to Use VCT (Prerecorded) How to Use VCT (Middle East) Preparing for Retail Inventory Management Activation Managing GM GlobalConnect Security Administration Global Warranty Management System Training for Parts Wholesaling Parts GM Difference Retailer Operations Standards - Aftersales GM Difference Retailer Operations Standards - Management Increasing Your Profits With GM Accessories RIM Logic and Your Parts Inventory 14/01/2012 31/01/2012 24/03/2012 24/03/2012 24/03/2012 06/05/2012 06/05/2012 06/05/2012 06/05/2012 07/05/2012 07/05/2012 07/05/2012 14/01/2012 31/01/2012 24/03/2012 24/03/2012 24/03/2012 06/05/2012 06/05/2012 06/05/2012 06/05/2012 07/05/2012 07/05/2012 07/05/2012
- 4. Certificate of Completion Has satisfactorily completed the following training John N. Stadwick John N. Stadwick President & Managing Director GM Middle East Operations Mohamad El Jibahi Mohamad El Jibahi Regional Training Manager GM Middle East Operations 29/05/2013 Ahmad Badran A2070.16ME PPA1P.010W LMS102.01W FVCT1.09D-MA AVCTRSM1.02-ME B10AB.01W FCFDM.010W A2070.16ME PPA1P.010W LMS102.01W FVCT1.09D-MA AVCTRSM1.02-ME B10AB.01W FCFDM.010W GM Policies and Procedures Increasing Your Profits with GM Accessories Introduction to LMS How to Use VCT - Arabic (Middle East) GM Middle East Retail Standards Welcome to Chevrolet Cadillac Defining Moments GM Policies and Procedures Increasing Your Profits with GM Accessories Introduction to LMS How to Use VCT - Arabic (Middle East) GM Middle East Retail Standards Welcome to Chevrolet Cadillac Defining Moments 09/05/2012 11/05/2012 04/07/2012 09/08/2012 13/02/2013 02/03/2013 02/03/2013 09/05/2012 11/05/2012 04/07/2012 09/08/2012 13/02/2013 02/03/2013 02/03/2013