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Profession

Secteur

Telecom / Mobile

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Avaya Professional Design Specialist ISO 9000 IRCA Lead Auditor Certified Avaya Certified Specialist Technical Telecom Background Holding an MBA IP (Dauphine France, IAE Paris and ESPRIT Tunisia) Since 1991 on the ICT Market (Modems, X25 / FR and IP networks, routing, Switching, Security, TDM and IP telephony, Messaging, IVR, Recording, Unified communication, Call Center..) Field Experience, Technical Support Specialist, Project Manager and Trainer Pre sales Manager and Solution Architect Technical Support Center Manager Trainer