1. Ahmed Elmohandes
1-5
Curriculum Vitae
Career Summary
Have more than 23 years of experience in different areas of
profession; focusing on the balance between Vision, Business
Objectives, Strategies and Customer Involvement; building on the
main competencies I have; like:
Visionary, Analytical, Skilled Negotiator, Systematic, looking into details, and Building on
people’s psychology.
Results-oriented, creative and professional with proven success in developing and establishing
policies, procedures and systems.
Effective management with superior organizational and interpersonal skills, focusing on
constant improvement and on fostering growth opportunities.
Success stories in planning and implementing technical projects.
Having extensive knowledge and experience of management practices such as:
o Multi-operation Management.
o Experience in developing, building and operating technical teams (Trainers
and technical support).
o Business Development Management.
o Worked closely with customers to achieve their business objectives.
o Strategy Management
o Operations Management
o Project Management
o Customer Service & Customer Value Management
o Organizational Development
o Performance Management
o Counseling and Problem Resolution
2. Ahmed Elmohandes
2-5
Job History
I. TRAINING PROJECTS, BIDDING AND PROPOSAL MANAGER (April, 2001 to May 15 2015)
Organization Name: - Orascom Training &Technology) OTT).
(One of the greatest human capital development company in Egypt, it is one of Orascom Group that owned
of Eng.Naguib Swairis, has six 10 branches across Egypt, has big arm in human capital development as
service provider in Egypt)
PROJECTS, BID AND PROPOSAL MANAGER (SEPT 1ST
, 2011 TO DEC 31, 2015)
Develop Business relation between Orascom and Government sector (Ministry of
Communication and Information Technology, Ministry of Education, Ministry of Higher
Education, Information Technology Industry Development Association, Information Technology
Institute, Information Technology Federation Division Commercial of Computers and Ministry of
Internal).
Managing a team of 8 project managers, carrying the responsibility of all contracted projects.
Building & maintaining the Project Management Office.
Defining and applying PM methodology based on PMI standards.
Directing and coordinating activities of Project Managers; ensuring steady progress in all
projects with close control on all projects phases.
Managing and supervision pre-sales teams and coordinating between different business units to
ensure best response to customer requirements and proper bids/proposal handling to end with a
consolidated integrated workable solution that best fits with customers’ needs and business
requirements Some of activities include: -
a. Analyze the Customer’s Requirements
Solicitation review and analysis (RFP, RFI, Sources Sought, RFQ)
b. Manage Bid/No Bid Decision.
c. Recognize Customer needs & Market Competition
d. Identify the Best Available Candidates for the Proposal Team & Make Writing Assignments with
Members Strengths in Mind.
e. Manage the Proposal Like a Project
f. Solicitation review and analysis (RFP, RFI, Sources Sought, RFQ)
g. Responsible for Entire Process, Document Content, Costs/Prices
h. Review and ensure of solution integrity.
i. Preparation of proposal outline, storyboard, writing assignments, and revision of compliance
checklist
j. Overall management and writing assistance for each proposal volume
k. Develop the Executive Summary
l. Lead, Motivate, Encourage, Inspire, & Focus Teams
m. Final review and proposal production.
n. Proposal submission.
Establishing standards and procedures for project reporting and documentation.
Monitor projects progress against planned Time, Cost and Scope.
Guiding and coaching the PM team in certain critical projects.
Designing vocational training programs for Egypt factories under supervision Egyptian Modern
Industrial Center (IMC) that aimed in human capital development in industry sector.
Analyzing the overall performance for the handled projects to conclude the lessons learned and
updating the Sales & Business units with inputs to be considered in our solutions & offerings.
Link business with International Training Vendors such as (Oracle, Microsoft, Cisco, Android,
CompTIA, PMI and VelSoft).
Managing/Supervising 6 Mega projects across 6 branches for OTT from Alex. To Cairo.
3. Ahmed Elmohandes
3-5
Direct and manage all Governmental sectors relationship.
Monitor and assign quality for MCIT projects.
Training Products Manager Microsoft & Call Center (Designing training programs (IT, Customer
Service and Management) and analysts for impact of these programs for trainees)
II. TRAINING PRODUCTS MANAGER (JUNE 2004 TO JUNE 2010)
Provides technical direction for the development, design, all IT training programs.
Design all IT training programs for all tenders and proposal requirements.
Plan and develop all IT instructors to be ready for all IT classes.
Oversees the administration of the company's WAN.
Manage MS, Oracle, CompTIA, Cisco Oracle EC-Council and Android Partner program for our
company.
Setup all training service process and policies.
III. BRANCH MANAGER (CAIRO AND MANSOURA BRANCHES) (JUNE 2001 TO JUNE 2004)
Responsible about profit and losses.
Selecting all instructor that meet training programs requirements.
Monitoring the implementation of Business Processes & Procedures
Design all marketing and sales branch approaches.
Developing all training programs that meet region requirements.
IV. Job Name INSTRUCTOR AND TECHNICAL MANAGER (Jan, 1995 to Aug, 2000)
Organization Name: -
General Organization for Technical Education and Vocational Training (KSA)
Conducting more than 14,400 electronics and Communication and Computer Maintenance
teaching hours.
Supervising the operation and Maintenance of more than 300 PCs, 120 printers, local Network.
Participating in all of technical committees for selecting all electronics equipment.
V. Job Name CUSTOMER SUPPORT (Jan, 1994 to Dec., 1995)
Organization Name
International Business Information Solutions (IBIS-Egypt)
Customer Support for all clients that have purchased Compaq, Apple and ICS PCs.
Design and Implement local Area Network.
VI. Job Name INSTRUCTOR (Feb., 1992 to Dec., 1995)
Organization Name
Military Force Information Systems Institute
Technical Support PCs.
Technical instructor.
4. Ahmed Elmohandes
4-5
High Experience in
Requirements Analysis, Identify customer requirements for training program.
Design, finalize program components and specify details of implementation processes
Projects management
Development, develop program components and install implementation processes.
Delivery, Tests the program, go live, and validate approach with an initial group of learners
Evaluate the ongoing program delivery for all training items.
Learning, organization, and implementation.
Design Training programs for Customer Service.
Develop Training programs for Management &Soft Skills.
Develop Training programs for IT Products.
Setup and Implement training centers.
Design Most of training programs.
Ability to coordinate the work of others, work to tight deadlines and handle multiple concurrent
projects/activities. Teamwork, and Respect for Diversity.
Technical leadership skills and extensive experience in project management.
Ability to oversee the work of others and to coach, mentor and develop staff.
Languages
Arabic (Mother Tongue)
English (Fluent)
French (Little Bit)
Scientific Degrees
B.Sc. Of Computer Engineering, Alazahr University 1990.
International Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Systems Engineer (MCSE-1)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Trainer (MCT).
Training Programs Attendance
Project Management from PMI.
Situational Leadership.
Strategic Business Planning.
Time Management.
Six Sigma.
Train of the Trainer in Microsoft Swisserland
KAIZEN (improve productivity from Japan).
Crises Strategic Planning.
Value Added Services in Mobinil
Management Skills in Microsoft Egypt.
Team Work Building.
Marketing Strategy in MARK.
5. Ahmed Elmohandes
5-5
Seminars Attendance
Microsoft Visual Studio.
IBM Server X &L series.
Oracle Developer In Solutions Plus company.
Web Development.
HDI (Help Desk Institute).
Attend MCT conference in Swisserland.
Personal Information
Name Ahmed Mohamed El Mohandes
Address 8 Saba Saleh st., Geser El Swis,Cairo,Egypt
Email mohandes_34@yahoo.com
Telephones Home +202 2639 6347
Mobile +2012 2223 6489
Nationality Egyptian
Birth Date 30th December, 1965
Martial State Married and have children