1. Ahmed Fathy Othman
Contact Info
Cellular : 01066658645
Email address : ahmedfathyothman@yahoo.com
Employment History/Description
1- The Savola group
Position Title : Senior Sales Supervisor
Duration : Jan 2011– Till date
Work Description:
Responsibilities: Sales Force Management, Motivation and Coaching
Identify the Sales KPIs for all salesmen and make sure they are clear and understood by the team
Organize, train, motivate and support his team to optimize sales, distribution, merchandising and collections
Conduct on-job coaching with the salesmen to make sure they understand and follow the basics of Sales
Conduct daily morning meeting with the salesmen to follow-up on the business performance, alternating with one-to-one
meetings for the personal development
Make sure discipline is the on-going attitude of all the surrounding colleagues and subordinates
Policies, Systems, Processes & Procedures
Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their
adherence so that work is carried out in a controlled manner
Day- to-day Operations
Supervises the day-to-day operations of Traditional Trade sales within the assigned territory to ensure that work processes
are implemented as designed and comply with established policies, processes and procedures
Distribution and Sales Management
Set and monitor the territory governorate monthly targets by salesman and make sure the targets are divided to daily /
weekly targets
Follow-up on daily basis on the target achievement and make the comparison between the salesmen / distributors during
the morning meeting
Manage the sales in his territory and deliver the company secondary sales targets for all the products and SKUs
Manage the daily / weekly / bi-weekly / monthly routine stores ordering, transport and payment systems and procedures
Customer and Channel Management
Manage the business with the distributors within the assigned territory in order to reach the sales target
Follow up on The timely reimbursement of the distributors claims and profits

2. Making sure that the distributors are providing all the infrastructure (human and assets) and they are in good shape and
that the distributors are following the company’s operating manual
Manage the company’s discounts and offers, and make sure they reach the customers
Manage the market credit in his area according to the company policy and instructions
Handle trade complaints and ensure trade satisfaction through direct visits to the customers complaining
Analyze sales trends of company brands vs. the competitors
Manage the continuous update of the salesmen routes to replace the non-active customers by new potential customers
Make sure the sales team is keeping good relation with all the customers, active and non-active, and the that the customers
are not abusing the relations for their benefits
Accurate and Timely Communication
Report to his line manager any deviation done by the distributor from the company’s standards, operating ma nual, or the
agreed infrastructure
Report to his line manager any customer complaint and follow-up until it is solved
Analyze all sales results and oversee the preparation and distribution of periodic management reports
Collect Sales supervisors’ reports on competing products and new trading developments
Keep full and complete data file on the area / governorate geography and customers
Follow-up on the data loaded on the CRM and make sure all information is accurate and timely
Continuous Improvement
Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into
account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement
Reporting
Prepare reports timely and accurately to meet AICE and department requirements, policies and standards
Health, Safety & Environment
Monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee
employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude
Related Assignments
Perform other related duties or assignments as directed
2- The Savola group
Position Title : Sales Supervisor
Duration : Jan 2007– Till Dec 2010
Work Description:
Responsibilities:
 Develop and follow up on business leads
 Manage team of sales staff
 Assign sales territories, set sales goals, and establish training programs for the organization’s sales representatives
 Set sales quotas

3.  Advise the sales representatives on w ays to improve their sales performance
 Develop scripts sales
 Oversee regionaland local sales Supervisor and their staffs
 Maintain contact w ith dealers and distributors
 Analyze sales statistics gathered by their staffsto determine sales potential and inventory requirements and to monitor customers' preferences
 Ensure customer satisfaction
 Travel to different locations to make sales calls
 Attend and preside over sales meetings
 Maintain reports
 Generate numbers for company to determine if sales goals have been met
 Hire, train, and lead sales representatives
 Create prizes and other incentives for sales reps to meet their goal
3- The Savola group
Position Title : Sales Team Leader
Duration : Aug 2003– Till Dec 2006
Work Description:
Responsibilities:
 Manage retail staff, including cashiers and people working on the floor
 Meet financial objectives by preparing an annual budget;scheduling expenditures;analyzing variances;initiating corrective
actions
 Formulate pricing policies
 Determine dailycoupons
 Ensure pricing is correct
 Work on store displays
 Coach,counsel,recruit,train, and discipline employees
 Evaluate on-the-job performance
 Ensure merchandise is clean and readyto be displayed
 Approve contracts with vendors
 Maintain inventory and ensure items are in stock
 Keep up with fluctuating supplyand demand
 Analyze operating and financial statements for profitabilityratios
 Ensure standards for quality, customer service and health and safety are met
 Monitor local competitors
 Maintain store's cleanliness and health and safetymeasures

4.  Organize and distribute staffschedules
 Preside over staff meetings
 Help retail sales staffachieve sales targets
 Manage differentdepartments within the store
 Handle customer questions,Complaints,and issues
4- The Savola group
Position Title : Retail Sales Representative
Duration : Apr 2000– Till July 2003
Work Description:
Responsibilities:
 Sell specific products and services to consumers
 Demonstrate products and show consumers how to maximize their features
 Explain differentcustomizable features
 Discuss warranties for products
 Check inventory to ensure productis in stock
 Representand promote the organization with products and services atin-home productpresentations,showrooms,and home
shows as
 Required
 Conduct outbound lead follow-up calls to potentialand existing customers via telephone and e-mail to qualify leads and to sell products and
services
 Presentsolutions to furniture buyers including price,creditterms,accurate sales contracts,estimated time ofdelivery bas ed on
firm’s production and deliveryschedules
 Collectand research information needed to identifyand resolve problematic situations
 Countthe day’s moneytransactions atthe end of the day
 Set up displaycases
 Determine seasonal trends and adjustdisplays as needed
 Stock shelves
 Ensure pricing is correct
 Distribute coupons and verify that coupons are notexpired
 Restock clothes thathave been tried on and fold neatly

5. Personal Particulars
Date of Birth : 17 /1/1979
Nationality : Egyptian
Gender : Male
Marital Status : Married
Military Service : Exempt
Address :zigzag
Educational Background
Bachelor's Degree
Field of Study : Commerce
Major : Accounting
University : Zigzag University
Graduation Date : 1999
Languages
 Arabic (Native Language)
 English very good (written & spoken)
Computer Skills
 Microsoft Office
 Good Internet User
Other Skills
 Communication Skills
 Creative Skills
 Working Under pressure
 Working In Group
Other Courses
 Performance Appraisal, Smarts Planning
 Sales Aids
 Communication, Handling Objections
 Time management
 Basic sales skills
 Drive your employees
 Sales technique program
 Proactive cooperation skills
 Supervisory skills
Reference
Will be furnished upon request