1. Ahmed Nassar
Email: Ahmed.Nassar2010@Gmail.com
Skype: Nassarvision
Professional Profile
I am a Travel consultant, sales and customer service supervisor with a highly successful background in
achievement profitable business growth through the creation and execution of successful sales and marketing
strategies. Experienced in working with leading brands in the competitive market with primary focus on exceeding
expectations for customer service delivery while ensuring optimum brand impact.
Career Summary
2013 –2015 Labbaik Travel & Tourism Doha, Qatar
Holidays, Sales & customer services supervisor
My career was as showing in the next points
• Preparing quotations & Organizing (Family, Youth, Honeymoon and corporations group travel packages) to
Malaysia, Turkey, The Maldives, Dubai, Thailand, Egypt, Morocco, Albania, France and more by my strong
relationship with international tour operators in those countries.
• Supervision and accompany groups travelling ( Last group was in Malaysia from 23-30 JAN 2015 – 93 PAX)
• Handling and selling hotel bookings, Airline ticketing, Transfers, visits and holidays.
• Organizing and selling holiday packages (Visa, Hotel bookings, Tickets and Airport transfer).
• Contact and make business cooperation with international hospitality corporations, tourism suppliers, Tour
Operators around the world.
• Attending International travel exhibitions Like Dubai ATM to open new destinations and to enhance our
relation with the international tour operators.
• Planning and manage digital marketing campaigns.
• Managing, Training & Supervision sales and customer service staff.
2012 –2013 La Perla Sharm Hotel Sharm El Sheikh, Egypt
Front office Receptionist
My career was as showing in the next points
• Meeting and handling guest’s bookings.
• Handling guests Check In and Out.
• Selecting guest rooms based on their bookings.
• Help and assist guests in their needs.
• Gusts data entry and preparing their bookings papers.
• Answering phones & dealing with guests complaints.
2011 –2012 Royal Nice Tours Alexandria, Egypt
Customer services & Travel consultant
My career was as showing in the next points
• Sales, Airline ticketing and hotel booking reservations.
• Arranging travel packages to Sharm El Sheikh, Hurghada, and more tourism destinations in Egypt.
• Receiving phones and handling customer’s inquiries.
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2. Education and Qualifications
Faculty of Tourism & Hotels (Alexandria University in Egypt) Holds a bachelor in Tourism Studies
Professional Development
• Management Development Programme • Effective Man Management
• Marketing Management • Social media marketing, Building plans
• Presentation Skills • Team Building, Hotel booking, Sales
IT Skills
• Word, Excel, Access, PowerPoint, Internet and Outlook
Courses / Training Accomplished
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• Management for a Competitive Edge International College of Management (Online Course) Sydney , Australia
• Online advertising By patty Keegan Managing Director of Digital Chameleon (Online Course) Sydney , Australia
• Diploma in English language International British Institute (IBI) Alexandria , Egypt
• International Computer Driving License (ICDL) Alexandria , Egypt
• Amadeus basisc course on ticketing Amadeus Egypt Cairo , Egypt
• Customer care Alexandria university Alexandria , Egypt
• Egyptair training course in ticketing Alexandria university Alexandria , Egypt
• Amadeus Car and Hotel booking Amadeus Qatar Doha , Qatar
• Customer care and sales skills Labbaik group Doha , Qatar