By the end of this training, learners will be able to compare emotional intelligence and mental intelligence, define emotional intelligence, develop it using self-awareness, self-control, motivation, empathy and social skills, employ it to improve work performance, physical health, relationships, and understand its importance.
2. By the end of this training you will be able to:
Compare Emotional intelligence and Intelligence mental.
Define the Emotional intelligence .
Develop emotional intelligence.
Employ Emotional intelligence.
Course Objectives
5. Define the Emotional intelligence .
manage our emotion in positive way to be
happy and understand emotions for the others
and how to deal with it.
*- The 3V principle "Vocal Verbal Visual" which is sometimes called verbal, body language & voice tone"
SAY:
Here are some statistics.
*- show the statistics that depends on the "Mehribian law“
Reference:
Albert Mehrabian (born 1939, currently Professor Emeritus of Psychology, UCLA)