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“Before someone else does”
Anthony Paladino
VP of Technical Services, AirTight Networks
@PaladinoAnthony
Monetize Thyself!
Unconventional Engagement
Smile for the….
….and RUN
Unconventional Engagement
“One more thing…”
“Do you guys have
Wi-Fi?”
@PaladinoAnthony
@AirTight
Unconventional Engagement
CRIME
DIME
@PaladinoAnthony
@AirTight
Unconventional Engagement
time…
@PaladinoAnthony
@AirTight
Agenda
• Engagement & Monetization Case Studies
• Monetize Thyself!
• Sizing Up Relevance
• Why Solution Architecture Matters
6
Targeted marketing and strategy validation
Big company analytics and security for the smallest budgets
Eatery & AlehouseEatery & AlehouseRestaurantRestaurant Wine Bar & BistroWine Bar & Bistro
Analytics
• Print and digital marketing
strategy validation based on
larger, representative samples
• Customer dwell times and
spend demographics
• Visit frequency and recency
Security
• PCI reports
• 24/7 vulnerability assessment
• Automated defense
Personalized Dining
• Targeted discounts
• Menu shaping
• Music preferences
@PaladinoAnthony
@AirTight
98
113
128
147
0
20
40
60
80
100
120
140
160
January February March April
Customers who stay 30-45 minutes
Eatery & Alehouse
modified customer service increased purchases
@PaladinoAnthony
@AirTight
EducationEducation
Retail ShopRetail ShopRetail Shop
Pediatric ClinicPediatric Clinic
MuseumMuseumMuseum
Password
LOGIN
Username
Last year
Good Morning Anthony! Today is June 18, 2014
Habitat for Humanity Sign UpVolunteers Needed this Saturday
Password
LOGIN TO SAVE THE DATE
Username
Last year
Good Morning Anthony! Today is April 1, 2015
TONIGHT: 6 pm, fourth floor
@PaladinoAnthony
@AirTight
Agenda
• Monetization Case Studies
• Monetize Thyself!
• Sizing Up Relevance
• Why Solution Architecture Matters
13
“So…….you’re NOT gonna take it?”
Monetize thyself, or be Monetized!
@PaladinoAnthony
@AirTight
I’m Feeling LuckyGoogle Search
If you don’t do it, who will?|
Amazon
Apple
Facebook
Google
Microsoft
Netflix
Yahoo!
…
@PaladinoAnthony
@AirTight
Free TV + free movies!*
Take home this FREE giant screen TV and watch all of
your favorite shows and movies anytime at no charge!
*Free service applies when built-in camera is operating. See our privacy policy.
@PaladinoAnthony
@AirTight
Agenda
• Monetization Case Studies
• Monetize Thyself!
• Sizing Up Relevance
• Why Solution Architecture Matters
17
@PaladinoAnthony
@AirTight
18
@PaladinoAnthony
@AirTight
19
@PaladinoAnthony
@AirTight
20
62% do not
believe they
have enough
control*
*IDC Retail Insight’s Holiday Shopping Survey, December 2013, N=1000
Source: IDC Directions, 2014
** Accenture, Insights Into Millenial Shopping Patterns – 2013
http://blog.bytelight.com;ComScore, Inc.: UPS Pulse of the Online Shopper™: A Customer Experience Study
Relevance & trust trump privacy
7+ apps: 53% more
willing to share more
personal data for
relevance*
Peer recommendations
carry 10x weight of
salespeople**
80% customers would
use real time promotions
on smartphones**
Retailers
• 21% more conversion
for in store shoppers
• 46% are less likely
to comparison shop
Unconventional Re-Engagement
What we would know now?
Thank you
@PaladinoAnthony
@AirTight
Agenda
• Monetization Case Studies
• Monetize Thyself!
• Sizing Up Relevance
• Why Solution Architecture Matters
23
BRAND
Lifecycle
BRAND
Lifecycle
Brand Building and Awareness
Guest Wi-Fi services and promotions
24
Brand Engagement
Social Wi-Fi
Visitor analytics
Actionable reports
CRM & Services integration
Loyalty programs
Brand Protection
WIPS security
Standards compliance
Privacy protection
WirelessVulnerability
Assessments
Brand lifecycle management
Brand Transparency
Privacy protection with
anonymous analytics
Social Opt-In analytics
Data belongs to you
25
Why solution architecture matters
Small IT staff and
none at remote sites
Small IT staff and
none at remote sites
Small IT staff and
none at remote sites
Large number of geographically
distributed locations
Large number of geographically
distributed locations
Large number of geographically
distributed locations
Limited visibility
into visitor behavior
Limited visibility
into visitor behavior
Limited visibility
into visitor behavior
Tight budgets,
thin margins
Tight budgets,
thin margins
Tight budgets,
thin margins
Insufficient security compliance &
privacy
Insufficient security compliance &
privacy
Insufficient security compliance &
privacy
High value engagement & exceptional ease
of use
Easy to Do BusinessWith
• Flexible business models
• CapEx or Unique Full OpEx
• Cloud, VMware or Appliance
• Free support and training
• License free
Easy to Use
• Pocket Mojo
• Pre-flighted plug-n-play APs
• Zero maintenance
• Certification in three hours
AirTight Cloud
• Multi-tenant architecture
• Fully virtualized
• Scales to any size
• Public or Private Cloud
HighValue
• Value added services
• Gartner top rated WIPS
• Rich integrated analytics
• Customizable Social Wi-Fi
• “All you can eat” feature set
• Lowest cost cloud service
26

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Wi-Fi Offload Summit - Monetise Thyself

  • 1. “Before someone else does” Anthony Paladino VP of Technical Services, AirTight Networks @PaladinoAnthony Monetize Thyself!
  • 3. Unconventional Engagement “One more thing…” “Do you guys have Wi-Fi?” @PaladinoAnthony @AirTight
  • 6. Agenda • Engagement & Monetization Case Studies • Monetize Thyself! • Sizing Up Relevance • Why Solution Architecture Matters 6
  • 7. Targeted marketing and strategy validation Big company analytics and security for the smallest budgets Eatery & AlehouseEatery & AlehouseRestaurantRestaurant Wine Bar & BistroWine Bar & Bistro Analytics • Print and digital marketing strategy validation based on larger, representative samples • Customer dwell times and spend demographics • Visit frequency and recency Security • PCI reports • 24/7 vulnerability assessment • Automated defense Personalized Dining • Targeted discounts • Menu shaping • Music preferences @PaladinoAnthony @AirTight
  • 8. 98 113 128 147 0 20 40 60 80 100 120 140 160 January February March April Customers who stay 30-45 minutes Eatery & Alehouse modified customer service increased purchases @PaladinoAnthony @AirTight
  • 9. EducationEducation Retail ShopRetail ShopRetail Shop Pediatric ClinicPediatric Clinic MuseumMuseumMuseum
  • 10. Password LOGIN Username Last year Good Morning Anthony! Today is June 18, 2014 Habitat for Humanity Sign UpVolunteers Needed this Saturday
  • 11. Password LOGIN TO SAVE THE DATE Username Last year Good Morning Anthony! Today is April 1, 2015 TONIGHT: 6 pm, fourth floor
  • 13. Agenda • Monetization Case Studies • Monetize Thyself! • Sizing Up Relevance • Why Solution Architecture Matters 13
  • 14. “So…….you’re NOT gonna take it?” Monetize thyself, or be Monetized! @PaladinoAnthony @AirTight
  • 15. I’m Feeling LuckyGoogle Search If you don’t do it, who will?| Amazon Apple Facebook Google Microsoft Netflix Yahoo! … @PaladinoAnthony @AirTight
  • 16. Free TV + free movies!* Take home this FREE giant screen TV and watch all of your favorite shows and movies anytime at no charge! *Free service applies when built-in camera is operating. See our privacy policy. @PaladinoAnthony @AirTight
  • 17. Agenda • Monetization Case Studies • Monetize Thyself! • Sizing Up Relevance • Why Solution Architecture Matters 17 @PaladinoAnthony @AirTight
  • 20. 20 62% do not believe they have enough control* *IDC Retail Insight’s Holiday Shopping Survey, December 2013, N=1000 Source: IDC Directions, 2014 ** Accenture, Insights Into Millenial Shopping Patterns – 2013 http://blog.bytelight.com;ComScore, Inc.: UPS Pulse of the Online Shopper™: A Customer Experience Study Relevance & trust trump privacy 7+ apps: 53% more willing to share more personal data for relevance* Peer recommendations carry 10x weight of salespeople** 80% customers would use real time promotions on smartphones** Retailers • 21% more conversion for in store shoppers • 46% are less likely to comparison shop
  • 23. Agenda • Monetization Case Studies • Monetize Thyself! • Sizing Up Relevance • Why Solution Architecture Matters 23
  • 24. BRAND Lifecycle BRAND Lifecycle Brand Building and Awareness Guest Wi-Fi services and promotions 24 Brand Engagement Social Wi-Fi Visitor analytics Actionable reports CRM & Services integration Loyalty programs Brand Protection WIPS security Standards compliance Privacy protection WirelessVulnerability Assessments Brand lifecycle management Brand Transparency Privacy protection with anonymous analytics Social Opt-In analytics Data belongs to you
  • 25. 25 Why solution architecture matters Small IT staff and none at remote sites Small IT staff and none at remote sites Small IT staff and none at remote sites Large number of geographically distributed locations Large number of geographically distributed locations Large number of geographically distributed locations Limited visibility into visitor behavior Limited visibility into visitor behavior Limited visibility into visitor behavior Tight budgets, thin margins Tight budgets, thin margins Tight budgets, thin margins Insufficient security compliance & privacy Insufficient security compliance & privacy Insufficient security compliance & privacy
  • 26. High value engagement & exceptional ease of use Easy to Do BusinessWith • Flexible business models • CapEx or Unique Full OpEx • Cloud, VMware or Appliance • Free support and training • License free Easy to Use • Pocket Mojo • Pre-flighted plug-n-play APs • Zero maintenance • Certification in three hours AirTight Cloud • Multi-tenant architecture • Fully virtualized • Scales to any size • Public or Private Cloud HighValue • Value added services • Gartner top rated WIPS • Rich integrated analytics • Customizable Social Wi-Fi • “All you can eat” feature set • Lowest cost cloud service 26