Skyquest presentation of a broad framework for developing Nagpur as a smart global city. The presentation covers i) Essential Components for Global cities ii) Importance of soft aspects for city development - specifically - Human Capital iii) Culture/Leisure Capital - Building city brand iv) Intellectual & Social Capital v) Technical Capital vi) Nagpur - the growth nucleus of India vii) Nagpur - the Global Orange City viii) 8 Doses of Vitamin C - a set of parameters defining Nagpur as a future Global City ix) New Ideas - Nagpur Municipal Incubator x) Building Ownership - Citizen motivation & mobilisation xi) After looking at global examples - time to delve deeper into Indian examples xii) The Idea of Community Development - One Brick - One Rupee - by Great Maharaja Agrasen

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©SkyQuestTechnologyGroupwww.skyquestt.com
Global Management Consulting
&
Innovation Management Group
D-U-N-S 65-074 -5214

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27 Dec 2014
Presented By: Akash Bhavsar, MD – SkyQuest Technology Group
Member - UN ESCAP Business Advisory Council
Email: ab@skyquestt.com
Global Standards for Global Cities –
Nagpur’s Path to Future

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Intelligent City
Global City
Smart City
Knowledge City Modern City
Strategic City
Are global smart cities empty hype?

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Results of Polling Post- Debate
54% Voted
No
46% Voted
Yes

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5billion
People will be living in
cities in 2020
Smarter
logisticscould yield 27% fuel savings
40%
of world’s energy
savings and up to
40% of energy
savings are not
captured today
Buildings use
€27 billionin the EU
Access to Public data is estimated to
be worth
Green New Deal
and low carbon strategy create
over 500,000 jobs
South Korea’s
15%of emissions can be saved in
2020 through ICT-enabled
energy efficiency
€600billion
worth of cost savings for the public and
private sector
ICT-enabled energy efficiency could
translate into over
50%more jobs than the average
Infrastructure project
Smart grid creates
5billion
people have mobile
phones today
Smart grid initiativeshave created over 12,000
jobs in Silicon Valley
50%
of web
connections
will be mobile
By 2013
More than
www.skyquestt.com
Global Smart City Number Crunch

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Stakeholders & Elements of Global Cities

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Essential Components for Global cities
Intellectual & Social Capital
• Ensuring appropriate people, skills & capabilities to compete in international knowledge economy
• City Leaders competent to leverage on qualities thereby prosper
Democratic Capital
• Improve accountability & transparency of city administration
• Gain commitment
Cultural & Leisure Capital
• Strong brand is a potent weapon to maximize the visibility of a city’s
Environmental Capital
• Clean, Green & Safe Environment for citizens accounting to quality of life
Technical Capital
• Ensure that their physical & technological assets can support the changing needs
Financial Capital
• With growing demands on budgets combined with diminishing revenue bases spells the requirement to be creative &
flexible in their financial strategies & increasingly partner with the private sector.

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Cultural &
Leisure Capital
• Strong brand is a
potent weapon to
maximize the
visibility of a
city’s
Intellectual &
Social Capital
• Ensuring
appropriate
people, skills &
capabilities to
compete in
international
knowledge
economy
• City Leaders
competent to
leverage on
qualities thereby
prosper
Technical
Capital
• Ensure that their
physical &
technological
assets can support
the changing needs
Focus of Presentation - HUMAN CAPITAL

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CULTURAL & LEISURE
CAPITAL

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Cultural and leisure capital
• Build city brand
• Each city has unique identifiers
• Comprehend the cultural qualities possessed
• Global attractions can put a city on the map
– such as the Guggenheim Gallery in Bilbao and
– a sporting or cultural event can act as a magnet (e.g. the Barcelona
Olympics that propelled the city on to the world stage)
• Regular audits to maintain develop, enhance
• Building ‘experience economy’ understanding the USP of one city to another

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Smart City Retaining culture
• “Towards 2020 is simultaneously the
environmental city, the cultural city and the
knowledge city.
• Environmental city - Maintaining "blue-
green” distinctiveness arising from its
proximity to both the fjord & the forest.
• Knowledge city is about taking advantage
as one of the best education in Europe.
• Cultural city: become Europe’s cultural
capital in 2011, and a grand development is
taking place in the form of cultural
institutions in the city i.e. the building of a
new Opera house."

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I AMsterdam – Building a brand
• ‘I AMsterdam’ is the motto that the city has created to express its vision of the city &
its people.
• City’s branding strategy puts people at its centre & emphasizes the attractions of
Amsterdam as a place to live, to work, to invest and visit.
• The campaign uses people as Ambassadors’ brings out
– diversity & innovation of people
– creative, intellectual & cultural outputs readily associated with the city
– technical prowess demonstrated in its infrastructural innovations – like handling
its water and its status as a centre for hi-technology and research.

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Citizens help Fort Collins, Colorado, Design its Future
Continuously pursue two-way communication with citizens
• City of Fort Collins was hit by recession in 2010
• Lack of money to spend revising its long-term city plan
• As Mayor Karen Weitkunat told The New York Times, “We
could do an urban design plan, but we didn’t have the
money to pay for any of it. It put a reality check on what we
were here to do.”
• Increased reach out seeking volunteers & input on how to
finance - a new future in an age of limits
• Active participation in city planning from diverse
stakeholders created the city’s new vision of itself
• Democratized by necessity, the process led to goals that
went beyond the predictable safe streets & commerce
• In a departure from the old command-down process —
planners proposing, residents disposing in public planning
meetings — ideas bubbled up in new ferment.”
When the city of Fort
Collins, hampered by
budget constraints,
took a new approach
to long-range
planning
by reaching out to the
community, it struck
an interest with
groups that had never
before participated in
city planning.

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INTELLECTUAL & SOCIAL
CAPITAL

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Intellectual & Social Capital
• A city’s intellectual capital is a combination of its human and organisational
capitals.
• In the knowledge economy, it is the people, their skills, capabilities and knowledge
– that can make a critical difference to a city’s ability to compete successfully for
investment.
• Organisational capital refers to all nonhuman stocks of knowledge embedded in
hardware, software, databases and the concepts and values, organisational structures
and guiding principles of organisations or companies that support people’s everyday
work (Bonfour & Edvinsson, 2005).
• Attractiveness lies in the extent to which people feel connected to one another, in
other words, the degree of social capital that exists.
• Social capital is, again, hard to define but expresses itself in the quality of informal
and formal relationships that characterize a city.
• Engaging all citizens is therefore a major challenge for cities.

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Santander, Spain
Smart city driven by citizens
• The citizen is a crucial player in the city's successful smart cities development.
• Santander has adopted two approaches to increase citizen participation:
– Smart Santander platform: Citizens can provide real-time feedback about the
city, and this information can be used to improve and develop projects.
– City strategy plan: The council has promoted citizen participation through
crowdsourcing initiatives (what it calls a "bank of ideas"), telephone surveys,
questionnaires, and personal interviews. The process is augmented with
continuous feedback to identify the city's priorities

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INRIX Traffic app
• Disseminate timely information about
public safety, public health,
transportation and other services that
impact the public.
• The INRIX Traffic app shown here on a
Windows phone helps users decide which
route is the best choice to get around
traffic, including recommended departure
times and arrival time updates.

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Singapore – Smart City
Human Talent Attraction Framework
• City’s human talent & its
hospitable regulatory
framework have cemented
Singapore’s status as one of
the most innovative cities in
existence.
• The city’s diverse & highly
skilled workforce, cultivated
through exemplary
educational institutes, has
fostered a culture of
innovation that spans a great
many sectors & disciplines.
• Moreover, Singapore’s
competitiveness, when
coupled with the impressive
corporations that work there,
amounts to an incredibly
productive ecosystem.

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SWEET
Service Workforce Empowerment & Experience Transformation
SWIFT
Service Workforce Instant Feedback Transformation

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TECHNICAL CAPITAL

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Technical Capital
• Cities have become nodes of dense networks exchanging investment, information,
goods and people.
• They have also become poles of innovation and knowledge management through access to
information technology.
• Building technological infrastructure such as broadband is also vital in terms of serving
citizens more effectively and efficiently.
• For cities, the use of technical capital is twofold.
– On the one hand, technology provides opportunities to improve the efficiency &
effectiveness
– On the other hand, it represents a new and growing market that is attracting
significant investment.
• Cities want to take advantage of this growing market and want to attract new businesses.
• Provide best-of-breed technical communications & information technology infrastructure.
• The introduction of new technologies is also driven by factors such as research &
development, innovation and knowledge management.

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Osaka – Smart City
Environmentally Sustainable Solutions
• Japan’s third most populous city
is regarded world over as the
international gateway into
Japanese industry, & a world
leader in spearheading
environmentally sustainable
solutions
• It has since designated a special
economic zone to the
development of environmental &
energy industries, and pioneered
all manner of environmental
initiatives.

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VILNIUS
• Vilnius is a hub for political,
economic, social and
environmental change in
Lithuania – and Eastern
Europe as a whole – and
remains one of the fastest-
growing cities in the region.
• The city with the world’s
fastest internet connection,
has opened up extensive
possibilities for technology
and innovation-driven
growth.

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Barcelona
• A number of initiatives have been put into action to foster citizen participation, including:
• Fab Lab Barcelona. Explores the relationship between the digital and physical world and
brings technology closer to citizens with special focus on smart city technologies. Fab
Lab projects are funded through crowd funding where citizens themselves decide which
projects are carried out.
• 22@Living Lab. Part of the European Network of Living Labs, this initiative
concentrates on open innovation through user involvement and co-creation.
• Working groups. The "Barcelona Creixement" project consists of the creation of six
working groups that will work together, with 70 experts analyzing common problems in
various sectors in different fields.

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Failures of Technologies/System
• Back in the real world, efforts to master-plan smart upgrades to existing cities have
been trickier than expected.
• For example, New York City's $500m wireless public-safety network, launched in
2008, is still underutilised and already obsolete.
• Rio de Janeiro's vaunted Intelligent Operations Centre, a control room built at
great expense by IBM to monitor the favelas, did not help avert (or manage) epic
street riots this summer.
• The recent failures of both America's healthcare.gov rollout and the NHS's
National Programme for IT in the UK preview the challenges facing the would-be
information architects of top-down smart cities.
• The quest to centralise the distributed and messy yet highly resilient intelligence of
existing cities within a single network or piece of software appears quixotic at best.

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NEED OF THE HOUR

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Nagpur – Growth Nucleus of India
• Well planned city & quality lifestyle
• 2nd greenest city in country
• 9th most competitive city in the country
• Major educational centre
– Engineering Colleges – 39
– Management Colleges – 23
– Specialized national institutes – 30
• Well connected by air, rail & road to all the metros of the country (on average similar
distances).
• Halfway distances between Europe and South East Asia air distances, hence nucleus for
logistics.
• 47% of energy requirements of Maharashtra are generated around Nagpur.
• One of the largest Industrial Estates of Asia is located here
• Huge natural resources like minerals, agri- produce
• Hub for education and health for people residing in the radius of 500 km.
• Helpful in terms of tourism, as is surrounded by vast tracts of forests.
• Has the only SEZ with an international airport within it.
• Nagpur is the winter capital of Maharashtra and is developing as the metro of central India.

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Nagpur: The Global Orange City
C
Centrality
Connectivity
Creativity
Culture
Cohesive Governance
Collective Capital
Conservation
Care
Vitamin

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Nagpur Municipal Business Incubator & Tech Bank
• Set up a Business Incubator to solve civic problems
• Crowd Source the solutions for a given problem
• Identify solutions which are scalable & prepare a repository of the same
• Develop an Academia – Industry Nexus
• Use the platform to recognize the efforts and appreciate the imitative
• Provision should be made to engage with interested entitles without tender/
contract fees announced.
• Decrease the risk & Increase viability
• Special Purpose Vehicle - PPP - with startups/msme’s

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Leveraging Human Capital
• Pride & Ownership is mandatory
• Motivate by:
– I am part of it
– I am recognized for it
– I do the best

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Ideology of Community Development

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©SkyQuestTechnologyGroupwww.skyquestt.com
Global Management Consulting
&
Innovation Management Group
D-U-N-S 65-074 -5214

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Investment Bank, profoundly engaged in innovation ecosystem with myriad stakeholders
in various capacities helping them leverage external sources of R&D and create value
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teşekkür ederim
謝謝你
Thank You
Mr. Akash Bhavsar | ab@skyquestt.com
danke schön
merci beaucoup
dank u wel
grazie
спасибо
‫תודה‬
σ' ευχαριστώ
‫شكرا‬
obrigado
děkuji
ありがとう
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