Alcatel Lucent Enterprise - Inside sales job description

1. Job description
Inside Sales Coordinator, Middle East – Alcatel Lucent Enterprise
The position involves management of outbound and inbound opportunities: from opportunity
evaluation/assignment to ALE’s business partners, to follow up till deal closure. The successful candidate
will have good telephone skills and sales attitude, along with project management experience and
administration skills. This will allow the individual to play a strong role in supporting ALE’s growth in the
region.
This position is based in Dubai and will report to the Regional Sales Director – ME.
Essential Duties and Responsibilities:
 Become a champion of ALE products and services for end user facing communication
 Leads management: Process Marketing Leads from available sources i.e. campaigns, events,
enter new leads to SFDC, assign to business partners, monitor, record and report results
 Understand the regional partner landscape: Enabled with distribution and Second Tier
knowledge to be able to pass the leads to certified partners and Second Tier Resellers for
appropriate follow up
 Provide ongoing data combing and cleaning within SFDC to maintain accuracy of records
 Manage and perform lead qualification (inquiry) tasks if required: Plan, implement, conduct and
record call, email and direct mail campaigns
 Coordinate for inbound and outbound campaigns, events and other sales activities to maintain
and develop relationships with both internal and external stakeholders
 Report on metrics to clearly demonstrate lead management performance
Required Knowledge / Experience:
 Bachelor’s degree or equivalent
 Work experience as inside sales or marketing coordinator (an added plus)
 Sales skills; effective telecommunication and cold call skills
 Result oriented attitude
 Experience working with CRM tools, like Salesforce (an added plus)
 Demonstrated time management and organization skills: Ability to perform multiple tasks
 Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
 Ability to work independently with minimal supervision
Language Skills
 English (Fluent)

2.  Arabic (an added plus)
Work Requirements
 Candidates must be legally eligible to work in Dubai.
 More preference for FEMALE candidates.
 Open for energetic fresh graduates looking for an Internship opportunity.
To apply please submit your CV in English to enterprise.mea@alcatel-lucent.com (Only shortlisted
candidates will receive a response).
For info on our products and solutions, please visit http://enterprise.alcatel-lucent.com/