Alex Brown
3 SlideShares 20 Abonné
Personal Information
Entreprise/Lieu de travail
Surrey, Surrey United Kingdom
Profession
Engagement and Communications professional specialising in Employee Engagement, Customer Experience and Social Media
Secteur d’activité
Technology / Software / Internet
Site Web
www.alex-brown.co.uk
À propos
An engagement and communications specialist with a background in delivering large scale business improvement. Expertise across staff engagement, internal and external communications, cross cultural awareness, brand and marketing, social media, customer care, customer experience, telecommunications and service improvement.
Coordonnées
Mots-clés
social media virgin media social media customer service twitter facebook digital care customer service
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Présentations

(3)

How Virgin Media is using social media for customer service

il y a 13 ans • 3368 Vues

Digital Customer Care at Virgin Media

il y a 12 ans • 1319 Vues

Virgin Media Digital Customer Care update - being human

il y a 11 ans • 2401 Vues
Personal Information
Entreprise/Lieu de travail
Surrey, Surrey United Kingdom
Profession
Engagement and Communications professional specialising in Employee Engagement, Customer Experience and Social Media
Secteur d’activité
Technology / Software / Internet
Site Web
www.alex-brown.co.uk
À propos
An engagement and communications specialist with a background in delivering large scale business improvement. Expertise across staff engagement, internal and external communications, cross cultural awareness, brand and marketing, social media, customer care, customer experience, telecommunications and service improvement.
Mots-clés
social media virgin media social media customer service twitter facebook digital care customer service
Tout plus