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© Constant Contact
2015
LookGreat in the Inbox
The 7 Don’ts of Email Design
© Constant Contact
2015
Erin Bemis, IOM
Manager, National Organizations and Strategic
Partnerships
Email: ebemis@constantcontact.com
Welcome
© Constant Contact
2015
Grow withConstant
Contact
Offers & Promotions
All the marketing campaigns you need
together in one place.
Feedback & Surveys
Newsletters &
Announcements
Events & Registrations
First impressions
matter.
The difference
between...
Email Email marketing
and...
51%of emails are
opened on a
mobile device
The impact of mobile on email
Source: Litmus 6
When email doesn’t look good on mobile
Source: Blue Hornet 7
30%
unsubscribe
80%
delete
Agenda
8
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
Agenda
9
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
1. Don’t forget your branding
10
1. Don’t forget your branding
What not to do. That’s better.
11
1. Don’t forget your branding
How will you be most recognizable?
12
1. Don’t forget your branding
WebsiteEmail
Facebook
• Be consistent with
logo & branding
colors
• Use images of your
business, products
& people
• Use consistent
language
13
2. Don’t use hard-t0-read fonts
What not to do. That’s better.
Agenda
14
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
2. Don’t use hard-t0-read fonts
15
2. Don’t use hard-t0-read fonts
16
2. Don’t use hard-t0-read fonts
• Best for printed material
• Harder to read online
• Popular serif fonts are
Baskerville, Georgia &
Times New Roman
Serif font Sans Serif font
• Easier to read on the web
• Used on websites & for
small text
• Popular sans serif fonts are
Arial, Helvetica &Verdana
17
2. Don’t use hard-t0-read fonts
What not to do. Really. Give them something they
can read.
Agenda
18
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
3. Don’t use the wrong colors
19
3. Don’t use the wrong colors
What not to do. That’s better.
Source: Loyalty Square, ColorMatters.com 20
3. Don’t use the wrong colors
85%
of shoppers buy a
product because
of color
40%
of people in the
world say blue is
their favorite color
Color increases
brand recognition by
80%
Color Guide Source: https://blog.kissmetrics.com/color-psychology/ 21
3. Don’t use the wrong colors
Yellow
Optimistic &
Youthful
Gets attention
of window
shoppers
Red
Energy
Increases heart
rate, creates
urgency
Blue
Trust &
Security
Associated with
banks and
businesses
Green
Wealth &
Relaxation
Easiest color
for the eyes to
process
Orange
Aggressive
Call to action:
Subscribe, buy
or sell
Black
Powerful &
Sleek
Luxury
product
marketing
Pink
Romantic &
Feminine
Product
marketing to
women and girls
Purple
Soothe &
Calm
Beauty
product
marketing
22
3. Don’t use the wrong colors
Digital Color Meter
(ships with the
Mac)
Color Cop
(for the PC-
colorcop.net/down
oad)
3. Don’t use the wrong colors
Color Schemer
(colorschemer.com/online.html)
23
Adobe Color CC
(color.adobe.com)
Agenda
24
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
4. Don’t be disorganized
25
4. Don’t be disorganized
What not to do. That’s better.
Newsletter
Announcement
Product promotion
Fundraiser
Sale
Event
Seasonal
Letter
26
4. Don’t be disorganized
Types of Campaigns
27
4. Don’t be disorganized
Product Promotion
(B2C)
• Choose the right template for your information.
Newsletter
(Non-profit)
Business Letter
(B2B)
Agenda
28
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
5. Don’t forget images
29
5. Don’t forget images
What not to do. That’s better.
Source:ContentLEAD, Infographic:Anatomy of the Email
Marketing Message, 2015
Source:Constant Contact Data Reveals DirectCorrelation Between
Email Campaign Effectiveness and Number of Images andText
Lines Featured, 2015
30
• 82% of people pay more
attention to emails with
pictures
• Use alt text and preheader
text: email readers may not
see images by default
• 3 or fewer images for highest
click through
• Spotlight your products,
services, employees and
customers
• Don’t use images of your
content
5. Don’t forget images
Make it engaging
with photos
Source:Animoto, the 2015Video MarketingCheat Sheet
Source:The Power ofVisual Content, Market Domination Media
31
• Mention your video in the
email subject line
• Consumers are 50% more
likely to read emails that
include video
• Keep videos under 90
seconds
• Use video for product
demos, testimonials,
promotions
5. Don’t forget images
Make it engaging
with videos
32
5. Don’t forget images
Stock photo sites
FreeDigitalPhotos.net
http://www.freedigitalphotos.
net
StockVault.net
http://www.stockvault.net
FreeImages.com
http://www.freeimages.com
Working with photos
Choose the right size:
600 x 200 px for header images
600 px wide (height scales) for
others
Avoid copyright issues
Use your own photos
or stock images
33
5. Don’t forget images
Stock photos inConstantContact
34
5. Don’t forget images
You can upload your own photos
or... use your Facebook and Instagram photos.
Agenda
35
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
6. Don’t forget to make it shareable
36
6. Don’t forget to make it shareable
What not to do. That’s better.
37
• Use the Share Bar
• Ask people to like,
share, retweet, pin
• Add social media
buttons
6. Don’t forget to make it shareable
Emails with social sharing buttons increase
click-through rates by 158%
6. Don’t forget to make it shareable
Expand your reach with the Social Share tool.
38
Agenda
39
The 7 Don’ts of Email Design:
1.Don’t forget your branding
2.Don’t use hard-t0-read fonts
3.Don’t use the wrong colors
4.Don’t be disorganized
5.Don’t forget images
6.Don’t forget to make it
shareable
7.Don’t ignore mobile
7. Don’t ignore mobile
40
7. Don’t ignore mobile
What not to do. That’s better.
41
• Lengthy text
• Tiny fonts
• Multiple columns
Avoid these
mistakes...
42
• Less text is more
• Large fonts are legible
• One column only
Instead, keep it
simple...
43
• Large, off-screen
images
• Hard-to-find or hard-
to-read calls-to-action
Avoid these
mistakes...
44
• Size images to fit
• Use clear and obvious
calls-to-action
Instead, keep it
easy...
7. Don’t ignore mobile
Build your email on your
smartphone, send it to your
list, check your results.
Create an email campaign that looks great on mobile.
There’s an app for that!
45
Let’s put this all together …
46
Anatomy of an email.And your email checklist.
Keep the preview pane
in mind, maximize the
top 2-4 inches
Choose the right
template for your
message & design
for mobile
Place your logo left or
center, never on the
right
Use your brand
colors
Include your business
name in text
Communicate
through pictures and
make them clickable
Less is more. Focus
on relevant content.
3 or fewer images
and about 20 lines of
text have the highest
click-through rates.
Keep key call-to-
action above the
scroll line
and optimize your
links.
Use social media
buttons
Use the Share Bar
47
Get started today…
60-day free trial
www.constantcontact.com
48
Resources
Learn more...
Local resources
www.constantcontact.com
Select “Be a Better Marketer”»
Seminars &Training
Find help...
Constant Contact Marketing
Resources
blogs.constantcontact.com/li
brary
Check out blog posts, guides, videos,
infographics, recorded webinars and
more!
Questions?
49

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Erin Bemis - Look Great in the Inbox

  • 1. © Constant Contact 2015 LookGreat in the Inbox The 7 Don’ts of Email Design
  • 2. © Constant Contact 2015 Erin Bemis, IOM Manager, National Organizations and Strategic Partnerships Email: ebemis@constantcontact.com Welcome
  • 3. © Constant Contact 2015 Grow withConstant Contact Offers & Promotions All the marketing campaigns you need together in one place. Feedback & Surveys Newsletters & Announcements Events & Registrations
  • 6. 51%of emails are opened on a mobile device The impact of mobile on email Source: Litmus 6
  • 7. When email doesn’t look good on mobile Source: Blue Hornet 7 30% unsubscribe 80% delete
  • 8. Agenda 8 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile
  • 9. Agenda 9 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 1. Don’t forget your branding
  • 10. 10 1. Don’t forget your branding What not to do. That’s better.
  • 11. 11 1. Don’t forget your branding How will you be most recognizable?
  • 12. 12 1. Don’t forget your branding WebsiteEmail Facebook • Be consistent with logo & branding colors • Use images of your business, products & people • Use consistent language
  • 13. 13 2. Don’t use hard-t0-read fonts What not to do. That’s better.
  • 14. Agenda 14 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 2. Don’t use hard-t0-read fonts
  • 15. 15 2. Don’t use hard-t0-read fonts
  • 16. 16 2. Don’t use hard-t0-read fonts • Best for printed material • Harder to read online • Popular serif fonts are Baskerville, Georgia & Times New Roman Serif font Sans Serif font • Easier to read on the web • Used on websites & for small text • Popular sans serif fonts are Arial, Helvetica &Verdana
  • 17. 17 2. Don’t use hard-t0-read fonts What not to do. Really. Give them something they can read.
  • 18. Agenda 18 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 3. Don’t use the wrong colors
  • 19. 19 3. Don’t use the wrong colors What not to do. That’s better.
  • 20. Source: Loyalty Square, ColorMatters.com 20 3. Don’t use the wrong colors 85% of shoppers buy a product because of color 40% of people in the world say blue is their favorite color Color increases brand recognition by 80%
  • 21. Color Guide Source: https://blog.kissmetrics.com/color-psychology/ 21 3. Don’t use the wrong colors Yellow Optimistic & Youthful Gets attention of window shoppers Red Energy Increases heart rate, creates urgency Blue Trust & Security Associated with banks and businesses Green Wealth & Relaxation Easiest color for the eyes to process Orange Aggressive Call to action: Subscribe, buy or sell Black Powerful & Sleek Luxury product marketing Pink Romantic & Feminine Product marketing to women and girls Purple Soothe & Calm Beauty product marketing
  • 22. 22 3. Don’t use the wrong colors Digital Color Meter (ships with the Mac) Color Cop (for the PC- colorcop.net/down oad)
  • 23. 3. Don’t use the wrong colors Color Schemer (colorschemer.com/online.html) 23 Adobe Color CC (color.adobe.com)
  • 24. Agenda 24 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 4. Don’t be disorganized
  • 25. 25 4. Don’t be disorganized What not to do. That’s better.
  • 27. 27 4. Don’t be disorganized Product Promotion (B2C) • Choose the right template for your information. Newsletter (Non-profit) Business Letter (B2B)
  • 28. Agenda 28 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 5. Don’t forget images
  • 29. 29 5. Don’t forget images What not to do. That’s better.
  • 30. Source:ContentLEAD, Infographic:Anatomy of the Email Marketing Message, 2015 Source:Constant Contact Data Reveals DirectCorrelation Between Email Campaign Effectiveness and Number of Images andText Lines Featured, 2015 30 • 82% of people pay more attention to emails with pictures • Use alt text and preheader text: email readers may not see images by default • 3 or fewer images for highest click through • Spotlight your products, services, employees and customers • Don’t use images of your content 5. Don’t forget images Make it engaging with photos
  • 31. Source:Animoto, the 2015Video MarketingCheat Sheet Source:The Power ofVisual Content, Market Domination Media 31 • Mention your video in the email subject line • Consumers are 50% more likely to read emails that include video • Keep videos under 90 seconds • Use video for product demos, testimonials, promotions 5. Don’t forget images Make it engaging with videos
  • 32. 32 5. Don’t forget images Stock photo sites FreeDigitalPhotos.net http://www.freedigitalphotos. net StockVault.net http://www.stockvault.net FreeImages.com http://www.freeimages.com Working with photos Choose the right size: 600 x 200 px for header images 600 px wide (height scales) for others Avoid copyright issues Use your own photos or stock images
  • 33. 33 5. Don’t forget images Stock photos inConstantContact
  • 34. 34 5. Don’t forget images You can upload your own photos or... use your Facebook and Instagram photos.
  • 35. Agenda 35 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 6. Don’t forget to make it shareable
  • 36. 36 6. Don’t forget to make it shareable What not to do. That’s better.
  • 37. 37 • Use the Share Bar • Ask people to like, share, retweet, pin • Add social media buttons 6. Don’t forget to make it shareable Emails with social sharing buttons increase click-through rates by 158%
  • 38. 6. Don’t forget to make it shareable Expand your reach with the Social Share tool. 38
  • 39. Agenda 39 The 7 Don’ts of Email Design: 1.Don’t forget your branding 2.Don’t use hard-t0-read fonts 3.Don’t use the wrong colors 4.Don’t be disorganized 5.Don’t forget images 6.Don’t forget to make it shareable 7.Don’t ignore mobile 7. Don’t ignore mobile
  • 40. 40 7. Don’t ignore mobile What not to do. That’s better.
  • 41. 41 • Lengthy text • Tiny fonts • Multiple columns Avoid these mistakes...
  • 42. 42 • Less text is more • Large fonts are legible • One column only Instead, keep it simple...
  • 43. 43 • Large, off-screen images • Hard-to-find or hard- to-read calls-to-action Avoid these mistakes...
  • 44. 44 • Size images to fit • Use clear and obvious calls-to-action Instead, keep it easy...
  • 45. 7. Don’t ignore mobile Build your email on your smartphone, send it to your list, check your results. Create an email campaign that looks great on mobile. There’s an app for that! 45
  • 46. Let’s put this all together … 46
  • 47. Anatomy of an email.And your email checklist. Keep the preview pane in mind, maximize the top 2-4 inches Choose the right template for your message & design for mobile Place your logo left or center, never on the right Use your brand colors Include your business name in text Communicate through pictures and make them clickable Less is more. Focus on relevant content. 3 or fewer images and about 20 lines of text have the highest click-through rates. Keep key call-to- action above the scroll line and optimize your links. Use social media buttons Use the Share Bar 47
  • 48. Get started today… 60-day free trial www.constantcontact.com 48 Resources Learn more... Local resources www.constantcontact.com Select “Be a Better Marketer”» Seminars &Training Find help... Constant Contact Marketing Resources blogs.constantcontact.com/li brary Check out blog posts, guides, videos, infographics, recorded webinars and more!