This document discusses the rightful place of gamification. It defines gamification as using enjoyable motivation to engage users so that both the users and business benefit. Gamification can help trigger behaviors, create habits, and change how people interact through discovery, onboarding, scaffolding and end games. However, gamification must be designed carefully to avoid conflicts with user experience and consistency. When done right through a strategic process of research, analysis, design, production, beta testing and launch, gamification can have an important place in engagement solutions.