1. Digital CommunityDigital Community
InitiativeInitiative
Director, Digital CommunitiesDirector, Digital Communities
Intel CorporationIntel Corporation
Transforming CommunitiesTransforming Communities
for the 21for the 21stst
CenturyCentury
Allan RakosAllan Rakos
2. AgendaAgenda
Relevance to You
The Overall Environment
Digital Community Overview
The Solution Starter Kit ProgramThe Solution Starter Kit Program
Sales Process & Program SupportSales Process & Program Support
3. Digital CommunityDigital Community
EnvironmentEnvironment
Municipalities are embracingMunicipalities are embracing
Broadband and mobileBroadband and mobile
applications in key areasapplications in key areas
– Public SafetyPublic Safety
– Government ServicesGovernment Services
– Citizen and Business ServicesCitizen and Business Services
– End-to-End Solutions and ServicesEnd-to-End Solutions and Services
Legislation / Emerging newLegislation / Emerging new
business models…business models…
Range of Bband technologyRange of Bband technology
– UWB, RFID, 3GUWB, RFID, 3G
– WiFi, WiFi Mesh and WiMAXWiFi, WiFi Mesh and WiMAX
Municipal wireless drivesMunicipal wireless drives
innovation among developersinnovation among developers
Moorhead, Minnesota gets citywide Wi-Fi
Push for free citywide Wi-Fi in San Antonio, TX
Buffalo, NY plans giant Wi-Fi hotzone
Addison, Texas unwired
San Francisco public utility approves Bband study
Chicago looks into citywide Wi-Fi
South Bend, Indiana gets downtown hotzone
Free Wi-Fi hotzone in San Francisco
Article on stupidity of anti-municipal Bband laws
OneCleveland serves high-speed access
Rio Rancho unwired
Hongkong residents get Gigabit broadband
San Sebastian unwired
Anaheim ponders citywide Wi-Fi
Citywide Wi-Fi for the Twin Cities
St. Cloud, Florida gets citywide Wi-Fi
Cebu City unwired
Bringing broadband to Brooklyn
Fullerton, California unwired
Las Vegas mesh network details
Atlanta unwired
Dayton, Ohio goes Wi-Fi
5. 40
30
20
10
0
YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5
Subscribers
and Users (M)
Source: ISDN: ITU Telecommunication Database ’03Cable & Broadband:
Gartner, Dataquest, Dell’Oro Wi-Fi: Instat
Wireless Adoption vs. Wire lineWireless Adoption vs. Wire line
Broadband meets WirelessBroadband meets Wireless
Wi-Fi Cable + DSL broadband ISDN
Standards
Mobility
Integration and Cost
6. 3G3GWiMAXWiMAXWi-FiWi-Fi
UWBUWB
&&
BluetoothBluetooth
Wide AreaWide Area
NetworkNetwork
Metropolitan AreaMetropolitan Area
NetworkNetwork
Local AreaLocal Area
NetworkNetwork
Personal AreaPersonal Area
NetworkNetwork
Wireless Technologies Will Co-ExistWireless Technologies Will Co-Exist
The Result:The Result: Always Best ConnectedAlways Best Connected
*Other brands and names are the property of their respective owners.*Other brands and names are the property of their respective owners.
RFIDRFID
““the Broadband Wireless Erathe Broadband Wireless Era””
7. 7
Notebooks with WLANNotebooks with WLAN
are Increasingare Increasing
0
20
40
60
80
100 %
‘02 ‘03 ‘04 ‘05 ‘06 ‘07
Source: IDC, Aug 2004
Wireless Verified HotspotsWireless Verified Hotspots
Source: Intel internal
00
2020
4040
6060
8080
20032003 20042004 20052005
TODAYTODAY
0
10
20
30
40
50
60
70
80
90
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Mobile PC Market opportunityMobile PC Market opportunity
1997 – 2002 Growth
18%
2002 – 2007 Growth
23%
9%9%
11%11%
27%27%
0
5
10
15
20
25
30%
2003 2004* 2005†
Source:
Forrester’s Consumer Technographics® Q3’03 North American (NA) Study
* Forrester’s Consumer Technographics June 2004 NA Study
† Consumer Technographics Q2’05 NA Devices & Access Online Survey
Percent of consumers using
wireless Internet access
Mobility on the RiseMobility on the Rise
8. 8
An Array of DevicesAn Array of Devices
FlashFlash
MemoryMemory ChipsetsChipsets
EDGEEDGE
W-CDMA (3G)W-CDMA (3G)
WiMAXWiMAX Wi-FiWi-Fi
CPUsCPUs
PHONEPHONE
PLATFORMPLATFORM
NOTEBOOKNOTEBOOK
PLATFORMPLATFORM
Unified Mobile ExperienceUnified Mobile ExperienceUnified Mobile ExperienceUnified Mobile Experience
Common Manufacturing ProcessesCommon Manufacturing ProcessesCommon Manufacturing ProcessesCommon Manufacturing Processes
9. Citizen SatisfactionCitizen Satisfaction Economic VitalityEconomic Vitality
Safety & SecuritySafety & SecurityBridging the Digital DivideBridging the Digital Divide
DIGITALDIGITAL
COMMUNITIESCOMMUNITIES
Digital Communities is the Fabric Connecting the CommunityDigital Communities is the Fabric Connecting the Community
Digital CommunitiesDigital Communities
Benefits Through TransformationBenefits Through Transformation
10. MOBILITYMOBILITY
Enterprise ServicesEnterprise Services
eGovernment ServiceseGovernment Services
Solution ApplicationsSolution Applications
INFRASTRUCTUREINFRASTRUCTURE
POLICYPOLICY
GovernmentGovernment CitizensCitizensBusinessBusiness
Economic VitalityEconomic Vitality Safety & SecuritySafety & Security SatisfactionSatisfaction
Standards Based Computing PlatformsStandards Based Computing Platforms
Standards Based CommunicationsStandards Based Communications
Building a Digital Community
11. Building theBuilding the Digital CommunityDigital Community
WiFi WiMAX
Private
Networks
3G WANWire-line
Modular & ScalableModular & Scalable
• Communities will prioritize what is built…& how fastCommunities will prioritize what is built…& how fast
TheThe Digital CommunitiesDigital Communities FoundationFoundation
DigitalDigital
Community ReadyCommunity Ready
InteroperabilityInteroperability
eGovernment ServiceseGovernment Services
GovernmentGovernment
G2G/G2EG2G/G2E
BusinessBusiness
G2B/B2B/B2CG2B/B2B/B2C
CitizenCitizen
G2C/2CG2C/2C
Economic DevEconomic Dev
ProductivityProductivity EfficiencyEfficiency
ConvenienceConvenience
AccessAccess
InteroperabilityInteroperability
Key Applications &Key Applications &
Usage ModelsUsage Models
Value / Benefits
Communication
Infrastructure
Service Delivery
Platform
ActiveActive
ContentContent
ContainersContainers
SpatialSpatial
FrameworkFramework
GIS - LBSGIS - LBS
ServiceService
OrientedOriented
EnterpriseEnterprise
SecuritySecurity
AutonomicAutonomic
DataData
Smart ObjectsSmart Objects
12. 3G
WCDMA
GPRS
EDGE
WiMAX
802.16x
Broadband
WiFi Mesh
802.11s
Multi Km
Cable
/ DSL
WiFi
802.11 a/ b/ g
Unified directory services andUnified directory services and
access control. Federatedaccess control. Federated
gateways enable protocolgateways enable protocol
interoperabilityinteroperability
Geospatial information is linkedGeospatial information is linked
real-time w/ user location andreal-time w/ user location and
identity profile to create powerfulidentity profile to create powerful
mapping interface.mapping interface.
Policy-based routing andPolicy-based routing and
management of web servicesmanagement of web services
enabling edge intelligence andenabling edge intelligence and
scalabilityscalability Forward Business IntegrationForward Business Integration
tier manages GIS totier manages GIS to
application interactions andapplication interactions and
mobile user proxy (MSI)mobile user proxy (MSI)
Digital Communities businessDigital Communities business
process choreography andprocess choreography and
Composite Web ServiceComposite Web Service
interactions are managed byinteractions are managed by
SOE ControllersSOE Controllers
Back-End BusinessBack-End Business
Integration tier to existingIntegration tier to existing
Communities services &Communities services &
extended public & privateextended public & private
sector servicessector services
Frontline Authentication,Frontline Authentication,
Authorization & AccountingAuthorization & Accounting
(AAA) control access to(AAA) control access to
network infrastructurenetwork infrastructure
Framework TechnologiesFramework Technologies
13. Intel ConfidentialIntel Confidential
13
The Digital Community ContinuumThe Digital Community Continuum
UnwireUnwire MobilizeMobilize
Digital Community Ready Community Integration Integrated Digital Community
UtilizeUtilizeExtendExtend
Establish Hot spotsEstablish Hot spots
Provide basic WirelessProvide basic Wireless
access throughout cityaccess throughout city
Establish basic CityEstablish basic City
Web PortalWeb Portal
Develop a Public IT PlanDevelop a Public IT Plan
Full Mobile RoamingFull Mobile Roaming
eService applicationseService applications
deployed by alldeployed by all
agenciesagencies
Inter-agencyInter-agency
interoperabilityinteroperability
standard establishedstandard established
Federated Services &Federated Services &
Security establishedSecurity established
Expand wirelessExpand wireless
broadband coveragebroadband coverage
(3G, Mesh, Wi-Fi,(3G, Mesh, Wi-Fi,
WiMAX)WiMAX)
Deploy firstDeploy first
applications thatapplications that
improve city servicesimprove city services
End-to-End solutionsEnd-to-End solutions
and servicesand services
Implement networkImplement network
security policiessecurity policies
Anytime, anywhereAnytime, anywhere
wireless broadbandwireless broadband
accessaccess
Full deployment ofFull deployment of
efficient governmentefficient government
servicesservices
Citizen access toCitizen access to
government servicesgovernment services
and informationand information
Seamless servicesSeamless services
integration acrossintegration across
departmentsdepartments
Complete communityComplete community
solutions and servicessolutions and services
14. Westminster, UKWestminster, UK
S. KoreaS. Korea
Osaka, JapanOsaka, JapanCleveland, OHCleveland, OH
Corpus Christi, TXCorpus Christi, TX
PhiladelphiaPhiladelphia
Mangaratiba,Mangaratiba, BrazilBrazil
Düsseldorf, GermanyDüsseldorf, Germany
JerusalemJerusalem TaipeiTaipei
Digital Communities POCs
……moving toward mobilized solutions and servicesmoving toward mobilized solutions and services
Digital Communities World wideDigital Communities World wide
MonacoMonaco
Gyor, HungaryGyor, Hungary
Digital Communities Engagements
PutrajayaPutrajaya
GeorgiaGeorgia
ItalyItaly
SpainSpain
Sydney, AustraliaSydney, Australia
TorontoToronto
Seattle, WASeattle, WA Chicago, ILChicago, IL
SwedenSweden
Virginia BeachVirginia Beach
Miami, FLMiami, FL
Tampa, FLTampa, FL
Los Angeles, CALos Angeles, CA
Colorado Springs, COColorado Springs, CO
KaohsiungKaohsiung
AustriaAustria
Rhode IslandRhode Island
PolandPolandBerlinBerlin
IndonesiaIndonesia
Portland, ORPortland, OR
15. Mobile Applications & ServicesMobile Applications & Services
GovernmentGovernment
Field Case Management
Regulatory Compliance
License Applications
Public SafetyPublic Safety
Incident Mgmt
Safety Inspection
Legal Documentation
Remote Monitoring
EducationEducation
Classroom
Note Taking
Research
Grading
HealthcareHealthcare
Point of Care
Electronic Records
Prescriptions and
Order Entry
Energy & UtilitiesEnergy & Utilities
Service Calls
Systems Mgmt
Remote Monitoring
RetailRetail
Customer Service
Inventory Mgmt
ManufacturingManufacturing
Machine Maintenance
Logistics
Plant Management
Construction & Real EstateConstruction & Real Estate
Architectural Drawings
Listing Management
Site Inspection
Finance & InsuranceFinance & Insurance
Claims Adjustment
Policy Sales
Credit Applications
TelecommutingTelecommuting
Email services
Internet access
Mobility Solutions
Group ActivitiesGroup Activities
Planning
Logistics
Collaboration
Convenience & AccessConvenience & Access
Anytime, anywhere access
Information exchange
Email communication
Solutions and Services
TourismTourism
Event planning
Information
BusinessBusiness
GovernmentGovernment
CitizensCitizens
16. 16Customer Solutions GroupCustomer Solutions Group
Mobile Services for DigitalMobile Services for Digital
CommunitiesCommunities
Public Safety – Video Surveillance
Officers have immediate access to remote video feeds,
data & multi-agency interaction models, by utilizing the
capabilities of the Digital Communities™ framework, for
secure and efficient access
Asset Management and Tracking
Personnel having critical information, seamlessly
integrated and available “at their finger tips”
Land Management – Inspections and Permits
Inspectors working with content-based apps, can access
specific composite applications and data for Contractor
schedules, Inspection Reports, Building Plans and Permits
Management in the field
17. Imagine a community…Imagine a community…
Intel enables complete solutionsIntel enables complete solutions
Intel CapitalIntel Capital
SolutionSolution
ArchitectsArchitects
Knowledge SharingKnowledge Sharing
IntelIntel®®
SolutionSolution
ServicesServicesIT@IntelIT@Intel
TechnologyTechnology
InnovationInnovation
Platform DevelopmentPlatform Development
Breath of SolutionsBreath of Solutions
MainstreamMainstream
AdoptionAdoption
ESRI
Continuous ImprovementContinuous Improvement
& Innovation& Innovation
Industry MomentumIndustry Momentum
Success StoriesSuccess Stories
The Wireless City
A Report on Mobile & Broadband Wireless
Computing for the City of Westminster
d-NRW
Rio Rancho
New Mexico
"The City of Vision"
Intel’s Role in the Digital CommunityIntel’s Role in the Digital Community
18. 18
Field mobile solutionsField mobile solutions
and servicessand servicess
Communities Are Asking for ….Communities Are Asking for ….
Share best practices
From communities and
vendors
Proven solutions
Single point of
contact
ProvideProvide
EducationEducation FocusFocus
DeliverDeliver
21. Develop a strong Digital Communities Deployment
Pipeline through partner ecosystem
Work collaboratively and with key OEMs and
partners to scale efforts
Drive demand for mobilized solutions for
Government Mobile Workforce, Business, Citizens
Starter Kit will be used as a reference point andStarter Kit will be used as a reference point and
selling tool for partners to engage customersselling tool for partners to engage customers
Use our combined resources to reach, inspire and
educate and sell solutions to: CIOs; CTOs, Execs,
Mayors; Community Administrators; State and
Local Executives
3
Starter Kit Program Objectives:
23. Anatomy of a DealAnatomy of a Deal
• Scenario: Cisco ATP Partners find anScenario: Cisco ATP Partners find an
opportunity / RFP for a Starter Kit Solutionopportunity / RFP for a Starter Kit Solution
– They go toThey go to www.govtech.net/dcstarterkitwww.govtech.net/dcstarterkit to learn moreto learn more
about the solution and send the contact us emailabout the solution and send the contact us email
– They follow the engagement rules for each of theThey follow the engagement rules for each of the
other 3 solution providers and contact the companiesother 3 solution providers and contact the companies
based on opportunity specificsbased on opportunity specifics
– The companies respond within a defined timeframe toThe companies respond within a defined timeframe to
support the opportunity (usually 24 hours)support the opportunity (usually 24 hours)
– The combined team works on winning the opportunityThe combined team works on winning the opportunity
– City/Community still would have contracts withCity/Community still would have contracts with
individual vendors/reseller partnersindividual vendors/reseller partners
24. Digital Communities Starter KitDigital Communities Starter Kit
(example)(example)
• End-to-End Aggregated Solutions:End-to-End Aggregated Solutions:
– Proven, end to end mobile field service solutionsProven, end to end mobile field service solutions
– Best of breedBest of breed
– Compiled from selected GSA approved solutionsCompiled from selected GSA approved solutions
– Single point of contactSingle point of contact
– Toolkit to include:Toolkit to include:
Hardware, Application Software, Cisco Outdoor Wireless Network and IntegrationHardware, Application Software, Cisco Outdoor Wireless Network and Integration
ServicesServices
Business caseBusiness case
Solution Blueprints / whitepapers on business value, deployment & ROI measuresSolution Blueprints / whitepapers on business value, deployment & ROI measures
– Application Focus:Application Focus:
– Inspections, Licensing & PermitsInspections, Licensing & Permits
– Asset ManagementAsset Management
– Video SurveillanceVideo Surveillance
– Code enforcementCode enforcement
– Public SafetyPublic Safety
– Distance learningDistance learning
– HealthcareHealthcare
25. Digital Community Proof of ConceptDigital Community Proof of Concept
Cleveland, OH
Application
• Accela Building, Licensing And Permitting solution
enhanced by WiFi infrastructure for 11 departments
Benefits
• Increased revenue thru field worker productivity,
faster response time to customers
Solution Partners
• Cisco, IBM, Accela, Activa
Westminster, UK
Application
• Video surveillance; mobile field apps for Community
response and protection; audio and data capabilities
Benefits
• 25% reduction in crime, 15+% increase in mobile
field worker productivity, $3M projected annual
savings
Solution Partners
• Cisco, BT, Cap Gemini, ONYX, Vertex, Telindus
Corpus Christi, TXCorpus Christi, TX
Application
• Streaming video to police vehicles; video surveillance
for Port security; Automated Vehicle Location; building
inspection / permitting; Automated Meter Reading - all
based on a 20 sq mile WiFi mesh infrastructure
Benefits
• Increased revenue by field worker productivity gains,
improved customer service, faster emergency response,
increased security, improved data and information
Solution Partners
• IBM, Northrop Grumman, SAP, Dell, iMove
Taipei, TaiwanTaipei, Taiwan
Application
• e-University online learning; ePaper exchange mgmt for
land mgmt, civil affairs, building and urban development;
surveillance for schools, Govt, financial institutions and
business; Intelligent traffic mgmt and GIS system
Benefits
• Improved education – 654 classes, 82 courses, 29k
students, productivity increase thru >400 agencies using
ePaper exchange, faster emergency response thru GIS
and surveillance, real time traffic mgmt and information
Solution Partners
• Nortel, Qware, Chungua, Microsoft, HP
26. Digital Communities WebsiteDigital Communities Website
Educational content:
– Technology blueprints, whitepapers, case studies, best
practices, business case tools….
– Independent forum for vendors and communities to share
successes and key learnings.
www.govtech.net/digitalcommunitieswww.govtech.net/digitalcommunities
Sponsored by:
Intel, Cisco, Panasonic, Sybase, Dell, IBM, ESRI,
Intermec, Accela, Vizible, Simdesk and CDW-G
Good morning. I would like to thank the Wireless Internet Institute for the opportunity to speak with our distinguished attendees and panel members today. My name is <fill in title> & I am Intel’s <fill in title>. I am pleased to have the opportunity to discuss how local municipalities are “transforming” themselves into Digital Communities for the 21st century and to Discuss Intel’s Digital Community Initiative.
So why is Intel here, after all isn’t Intel the company that makes chips?
Yes, and Intel is keenly interested in fulfilling the promise of technology. But, to do that we need to share our vision of how technology can improve the lives and well being of people. So we share our vision with equipment designers and manufacturers, solution developers, service providers, and public leaders. I will be sharing that vision along with suggestions on ways to fulfill the promise of technology. Today, we are engaged in over 20 pilot cities helping architect solutions, bring together partners, help cities to understand technological direction, and working with groups like W2i to disseminate those practices far and wide.
Let me start by explaining Intel Corporations definition of a Digital Community
A digital Community combines wired & wireless broadband communications, a service oriented architecture built on open standards, & a set of services built on the needs and priorities of a community.
A digital community is more than an infrastructure of fiber & copper ~ it is a set of “community” centric services & capabilities capable of delivering “frictionless government”, increasing community productivity, reducing government operational costs, improving access to public health services, ensuring increased security, accelerating economic vitality of a community, & improving access to educational resource. A Digital Community democratizes information and opportunity to citizens.
Today, city leaders & business leaders face similar pressure
Increasingly open Markets, global competition, & economies build on human capital and innovation. Competition & collaboration are not a local issue, but a global issue. It’s not just local competition ~ but between cities throughout the globe. Collaboration is not just a local phenomenon, but one of an integrated global supply chain of intellectual assets & ideas. Competition & collaboration is not just about physical & logistics assets & favorable fiscal policies, but about communication infrastructure, services, & intellectual assets. Cities are not only competing for current industries, but prepare to competing for the next generation of industries: nanotechnology, biotechnology, information technology, & the next generation of automotive & aerospace.
Government is often criticized for being slow to adopt technology. Critics state that government is monolithic & not capable of rapid change. We are fortunate at Intel to be able to work with local leaders who would prove many of these critics wrong. They are leaders that are implementing the vision of a today’s Digital Community
Let’s take a look at some of them < video up coming >
<Shifting to discussion of technology>
The most rapid technological change occurring ~ a disruptive shift if you would – is in mobile computing. The convergence of communication standards, mobile devices, and mobile content.
The first free wireless public access space at least that I am aware of was Bryant Park in NYC which was launched in June of 2002 – this was initiated by park management and volunteers. Since then the rate of growth of such initiatives has accelerated very dramatically to include not just citizen in initiatives, but entire metropolitan areas.
If you go back and look at the last three deployments of broadband technology, ISDN, cable and DSL together and then Wi-Fi, the orange bar, what you see on this chart is in the first five years of deployment Wi-Fi blows the others away in terms of millions of users, reaching 40 million users five years into it. Why did that happen? It's because it's a standard. It's because it enabled a new usage model that is mobility, which the others didn't have before. And because quite simply, it was cheap. High integration, low cost made it much more pervasive.
I spoke earlier about the array of new technologies rapidly accelerating into the market place & the challenge for government leaders in sorting through these technologies.
Bluetooth, WI-FI, WIMAX, and 3G as an example. Intel’s vision of these technologies is that they will coexist ~ working in tandem to meet the needs of service providers & customers. The most robust wireless solutions will use a combination of technolgies.
UWB will provide capabilities for rapid transfers at400Mbps at short range.
WiFI is ideal for small office & home connectivity at 54Mbps, but you are still tethered to a location
WIMAX is ideal to bring broadband the last mile & is the best transmission platform for laptops & enables you to un-tether from a location
3G is best for mobile devices like PDA & cell phones.
No one technology will be ubiquitous, but all of these technologies in concert will bring tremendous new capabilities to users & enable governments to reach their constituents in entirely new ways.
Intel’s role in enabling this is to deliver the silicon Chipset, Processors, & Compute Platforms & infrastructure to enable this & to work through Intel communication alliance to help implement this across the industry. That will deliver on the vision of always connected.
Summary of October Forrester Report:
October 11, 2005
Consumers Embrace Wireless Internet Access
The Consumer Wireless Access Explosion Starts With A Laptop At Home
by Charles S. Golvin
More consumers connect to the Internet wirelessly with a laptop today than ever: 27% of online consumers go untethered today versus only 9% in 2003, a 145% increase.
This growth was fueled by a 35% increase in laptop penetration — from 23% of online households in 2004 to 31% in 2005
Today's wireless access users are typical early technology adopters whose primary venue for unwired connectivity is at home.
Home is the most popular place to roam untethered — 83% of wireless access users disconnect at home — while one-third use wireless access in the workplace and only 14% connect wirelessly at school
Despite widespread availability of public hotspots, only 11% of consumers go wireless in public, with those in the New England and Pacific regions leading the trend
Despite slow uptake among the masses, consumers with wireless home networks are more than three times more likely than the average online consumer to use public wireless access.
The goal of Digital City is to create an environment for info sharing, collaboration, interoperability & seamless experience throughout . To fundamentally shift in “channel” of delivery for local government & the channels which constituents are demanding. Where historically – constituents were at the counter & in line, to some portion of services being delivered to the home or through a local hot spot & being on-line, & to the next generation where services & transactions can be done anywhere & anytime. Many governments are accelerating these channels of delivery ~ fundamentally changing the regulatory environment.
There are three core components in the build out of a digital city.
Infrastructure: A communications infrastructure built on industry standards, expanding and extending the tremendous growth of the Internet and IP based networks. A Computing Infrastructure built on standards based computing platforms.
Mobilized Services: This converged environment provides the capability for mobilizing data, applications and users throughout the digital nation… Building the infrastructure, mobilizing services and establishing the policy for innovation & modernization are the critical elements to realizing the dream/vision of a digital city,
Policy: Begin to establish policy setting the environment to foster innovation, advocating consistent standards for interoperability. This requires strong leadership in establishing the policies to foster innovation & in breaking down barriers to modernization…Establishing policy for broadband proliferatoin, establishing policies for consistent spectrum availability; advocating standards for interoperability; fostering successful public/private investments to ensure economic sustainability for infrastructure deployment and evolution.
Now let’s talk about Building a Digital Communities.
The Digital Communities is built upon a core set of technologies that make up the foundational layer:
The communication infrastructure is comprised of wire line & wireless broad band connectivity & standards based interoperability, supporting multiple network & multiple communication protocols. (elaborate from foil)
The second element that makes up the foundational layer is the computing infrastructure, an eServices delivery environment built upon a service oriented architecture. This layer houses the key technologies such as security for data & access, geospatial information, location based services, intelligent documents & web services management & routing…These two layers combined are what we call the Digital Communities Fabric.
The Fabric becomes the extensible, reusable, common infrastructure for integrating eServices applications. When we talk about Digital Communities, we talk about each category that make up the community – Govt, Business & Citizens. Applications that fit within these areas can take advantage of the Fabric & can be easily integrated, taking advantage of the common infrastructure which facilitates faster implementation, more cost effective deployments – an architecture supporting information sharing & interoperability.
Whether you prioritize services for interagency communication, increasing productivity through mobilized applications or eGovt services for citizen access, the Digital Communities promotes a consistent service delivery environment. The Digital Communities architecture is modular allowing for incremental expansion of services, & it is scalable to allow for increased capaCommunities aas the community expands.
Speaker Notes:
Slide build 1 – Network clouds
Both wired and wireless network technology will continue to evolve as cheaper and more efficient methods for sharing information are discovered. This creates an environment that is increasingly heterogeneous and where interoperability is often limited. Digital Communities must integrate a plethora of wired and wireless technologies to enable a seamless user experience for citizens.
Slide Build 2 – Core Services
Intel has developed a framework which enables the development of flexible, scalable and extensible solutions for Digital Communities. It is comprised of a core set of network, infrastructure, and application services. Put together, these core services make all of the underlying technology transparent for citizens, businesses, and the government.
Slide Build 3 – Digital Communities Ecosystem
In a Digital Communities, Governments have the opportunity to transform key processes, reducing the cost of administration and replacing labor intensive paperwork with efficient, automated workflows. The Digital Communities fabric empowers business transformation, and enduring economic vitality. People can quickly and easily connect to government services and information, making citizens happier with their communities and their elected officials. Education and Healthcare are also integrated tightly into the fabric. Schools are embracing information technology as critical tools to the development of successful future citizens. The Digital Communities fabric lies at the heart of emergency dispatch, 911 response and the integrated digital hospital, enabling Healthcare organizations to speed response and deliver improved service critical to saving lives.
Slide Build 4 – Detailed Core Service Fabric (OPTIONAL!)
Access Security
AAA service that control access to the various network in a digital Communities. Services in this tier read user/device identity and dynamically route request to the users “home” service provider, enabling future services like SNS-OBR (Single Network Switching, One-bill roaming)
Identity Management
This tier provides a unified view of a very decentralized and distributed set of user directories. It provides provisioning services, password management, and access control interoperability by taking a federated approach to identity management. This way, user information can remain distributed (vs. centralized). A federated gateway manages protocol translation between the major federation standards (SAML, WS-Federation, Liberty).
Geospatial Information System (GIS) Portal
A GIS Portal is a specialized user interface that presents an intuitive, map-oriented view of information. Geospatial map information can provide a single view into multiple layers of information e.g. single map overlaying utilities infrastructure, historical landmarks, planning applications, and Communities streets - enabling a very powerful metaphor for information access and navigation. In a Digital Communities, Geo-data is linked directly to digital identity at the network edges to provide improved personalization.
Web Services Routing
Policy-based routing of web service requests enables intelligence at the edges. Allows web services routing, governance, and control linked to SLAs or other operational agreements. Why do you need Web Services routing and management? You need them for scalability. As the number and complexity of Web Services grows within your organization, the need for load balancing becomes evident. Security is another reason: because Web Services allows collaboration between computers from different domains, you need a mechanism to enforce accessibility. Enforcement of Service Level Agreements (SLAs) is another feature that becomes important as your network scales in size. You want to be able to track response times under load and give priority to the services that are urgent.
Mobilized Application (MSI) Services
This tier is an application proxy providing management of the asynchronous interactions that are consistent with mobilized application architectures. Asynchronous messaging is a vital ingredient in loosely-coupled service-oriented system architectures because it allows participants to communicate reliably even if one of the parties is temporarily offline, busy or unobtainable.
Policy, Choreography & Composite Systems
This tier provides an execution environment for low-level process interactions. Process choreography is essentially the sequence of steps necessary to successfully complete a business process – in Service-oriented architectures this is often done dynamically. This layer also is responsible for execution of composite applications. A composite application is composed of services from two or more applications. Applications expose portions of their functionality as Web Services; a composite application calls these individual services.
Service Orchestration & Integration
Back-end business integration tier managing business process interactions across distributed, decentralized and autonomous entities. This accomplished through standards-based e.g. BPEL orchestration engines. Integration services manages interfaces to legacy systems. Adapters translate legacy protocols and interfaces into standard Web Services and make the legacy application appear as a Web Services application. This way, other Web Services applications can invoke your legacy applications, and vice versa.
To help establish a technology plan for Digital Cities we have developed a phased approach.
Many Cities have begun to unwire & established themselves as a Wireless City The transition to Digital City Ready entails developing a strategic IT plan for your Digital City framework which includes both the communication & service delivery computing infrastructures.
As Cities transition to an integrated Digital City, they implement the computing infrastructure by automating processes; implementing the service oriented architecture; developing eGov services such as eForms, security & deploying mobilized applications & services. In parallel, the communication infrastructure should be enhanced with wireless capability expansion. This provides more opportunity for connectivity & increased interaction with deployed services.
Finally, the transition to a fully Digital Community includes the deployment of the communication & computing infrastructure, providing seamless broad band access & On-demand services for the community…this is where all elements of a City become integrated…from Digital Govt to…Digital Hospitals…to the Digital Home to…Digital Education. Communities will maximize the return on their technology investments when they take full advantage of the Digital City Fabric.
As Intel develops new technologies that add value at the platform level, we share our knowledge with fellow travelers, customers and communities to assist in transformation thru various solutions.
Ex: As we work with communities around the world, our solution architects help communities realize their goals by supporting infrastructure and solution designs
One of the key values that Intel brings is diversity of players, represented by Equipment vendors, System Integrators, Service Providers and Software vendors.
Bringing these fellow travelers together to deliver standards based technology, providing affordable solutions for government, business and citizens
Intel works as trusted advisor to communities, having the technology and relationship expertise to facilitate the best solutions for each city’s needs.
Intel’s involvement in the Digital Community is to provide a leadership role that works with many areas of the community, providing core technologies, innovation & architectural guidance.
Intel works as trusted advisor to communities, having the technology expertise and relationships to facilitate the best solutions for each city’s needs.
As a trusted advisor, Intel assists in coordinating the industry & facilitates the best solutions that align with community objectives.Intel has many initiatives in place that integrate with Digital Communities – Digital healthcare, education, home, office & government
Speak to this foil as the consistent ecosystem enabling, development & marketing model
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Digital Community Initiative
Establish POCs wwide: Deploy solutions and services that are enhanced by wireless technology with multiple FTs.
Work with industry leading companies and individual solution vendors to develop scalable programs that assist local / regional Govts in transforming their communities
Promote awareness of highly visible and influential POCs, Industry solutions and local / regional government success
Intel involvement
Solution architects working with local / regional governments to assist in the design their infrastructure (along with FTs)
Creating a blueprint of what a Digital Community looks like, as well as the phases involved in building out a Digital Community (from wireless to solutions)
Utilizing Intel solution centers to assist in solution deployment
Identify and bring in standards based solutions from the ecosystem (existing FT solutions, smaller ISVs and emerging technologies)
Work with other key technology leaders (OEM, SI, SP, ISVs) – align with synergistic programs to increase success
Share technical knowledge from platform groups and other key intel initiatives (health, educ, office, home)
Awareness to local / regional governments that are seeking answers and guidance
Integrate Digital Communities with GAPP programs (providing compelling usage models that drive demand for CMT thru solutions and services)
Establishing “neutral” Digital Community website (off-Intel thru Government Technology Magazine) to highlight content of FT programs (e.g. Cisco Connected Communities, IBM, HP, etc) as well as building a consortium of solution vendors and highlighting successes of cities, communities, etc.
<speaker>
Over the past two years Intel has assisted in POCs around the world to demonstrate the transformation occurring toward Digital Communities. We have listened to vendors and communities and found four common elements that are being requested...
> Bring forth the key learnings and best practices seen not only from vendors, but communities as well.
> Focus on mobile solutions, especially those that are enhanced by wireless infrastructures
> Deliver proven solutions that are easy to deploy, maintain and use (behavior modification is an important point here)
> Finally, provide a single point of contact that can help us get started
This is what led intel into creating a number of programs to address the requests of cities, regions and states around the world...
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Speaker: Now, I would like to talk about how to become a connected community.
<speaker> So, I would like to shift away from the environment and technical trends to the five core elements of a Digital Community:
Intel believes there are five core elements to the technology solutions which city leaders must consider: the backhaul, connecting to the edge, the devices, the solutions, and the integration. Many of the technical limitations to realizing the vision of a digital city are now eroding with new technology advances. The key across this infrastructure is standards; both the compute and the communications side.
Until recently, it was necessary to provide expensive backhaul connection points at every wireless access point to provide wireless access. Today though; WiFI based mesh networks ~ combined with 802.16 WiMax extended range backhaul are overcoming these limitations and costs. We are seeing mesh network deployments in early adopter cities.
Backhaul:
Communication to the Edge:
Devices:
Mobilized Services (solutions): This converged environment provides the capability for mobilizing data, applications and users throughout the digital community… Building the infrastructure, mobilizing services and establishing the policy for innovation & modernization are the critical elements to realizing the dream/vision of a digital city. To fundamentally shift in “channel” of delivery for local government & the channels which constituents are demanding. Where historically – constituents were at the counter & in line, to some portion of services being delivered to the home or through a local hot spot & being on-line, & to the next generation where services & transactions can be done anywhere & anytime. Many governments are accelerating these channels of delivery ~ fundamentally changing the regulatory environment.
Integration
Many new & innovative companies have enter the market.
Airspan*, Alvarion*, Aperto Networks*, Axxcelera Broadband Wireless*, Gemtek*, Huawei*, Proxim Corporation*, Redline Communications*, Siemens Mobile*, SR Telecom* and ZTE*.
Corpus Christy, TX, where they have already deployed an 18.5 square mile WiFi mesh network & have began deployment of an automated meter reading capability for gas & electric utilities. The city has also recognized the benefits for police, fire & maintenance workers as more than 2000 city employees work in the field. Corpus Christy has identified almost 100 mobile service solutions they would like to deploy. Mesh networks are low to the ground so that the devices (nodes) can connect directly to the client (Centrino) or “edge”. Corpus and other cities are installing typically 5-10 nodes per mile. The costs range from $50K - $75K per square mile and that is going down as competitors enter the market and the dynamics of mass production begin to take effect. Already just several weeks ago I saw one consultant suggesting sqr milage costs droping to 30K - $50 k Tropos uses a 802.11B radio for edge access and backhaul, they typically are getting 5-8 Mbps shared capability.
Westminster in the United Kingdom ~ a digital city which you saw in the kick off video. Located in London the city of Westminster is the center of British government and home to some of the most widely visited tourist attractions in the world: Buckingham Palace, Westminster Abbey, Big Ben, the Houses of Parliament, and No. 10 Downing Street. Westminster is a public private partnership involving local integrators, multinationals like CAP Gemini & Intel & CISO, as well as local service providers. The initial pilot program in Westminster cost the city approximately 1.4M USD. The city has migrated from a fixed CCTV infrastructure to a wireless infrastructure that enables them to deploy surveillance cameras anywhere the need arises within 4 hours & at a tenth of the cost of a fixed asset. The city is able to deploy five wireless cameras for the cost of one fixed line camera. This enables law enforcement to focus on specific problem areas, or immediate threats & quickly address them. This infrastructure is now being expand from the city center to addressing housing & transportation areas. By targeting specific trouble areas the city was able to reduce crime by 25% as well reduce substantially the cost deployment, while increasing capacity & flexibility. City officials had little difficulty deciding to fashion Westminster into a wireless city—the estimated return on investment will total more than $8 million over three years. City officials estimate a 25 percent productivity boost and benefits of over $4 million per year as field personnel are able to enter data real time, better schedule their work, improve accuracy, and reduce costs with fewer trips to the office.. The city is on a fast track to the future: Westminster is deploying a citywide wireless network for government functions based on 802.11 (Wi-Fi) hotspots, 802.16 (WiMAX) backhaul stations, and Intel® Centrino™ mobile technology. Within three years, the city of Westminster will be a wireless example of efficiency. Westminster will also wirelessly bridge government buildings, saving costs by replacing leased fixed lines with wireless network connections. This will allow the city to end expensive existing service contracts for fixed-line network bandwidth. And in the future, Westminster may partner with local service providers to resell wireless bandwidth to businesses and private citizens.
<speaker>
As an outcome of listening to the market needs, communities and vendor feedback, Intel is launching two key programs to support and move the Digital Communities phenomenon further along. The first is a web site solely focused on Digital Communities around the world. We have brought together a number of sponsors in an effort capture best practices, case studies, solutions as well as highlight community successes and learnings from all geographies.
You can find the link at the bottom of this foil – I encourage all of you to explore the web site, as you will also find stories, articles and whitepapers to educate you on technologies around mobile solutions and wireless – You will also learn how to become more involved with Digital Communities and the growing number of fellow travelers we have worked with around the world (Note: to date, we are working w/ more than 30 solution partners wwide)
The second program we are launching will address the requests for focused solutions that are easy to deploy – a way for communities to “get started” with solutions that solve a current problem, and provide near term ROI to the community. The program is largely in conjunction with Cisco, and their upcoming outdoor wireless mesh product soon to be introduced. I spoke about the elements earlier when I described the “Digital Communities Blueprint” – the program, which will be announced as the “Solution Starter Kit program” will provide communities with all the components of a solution to address specific needs.
The solution (from the top categories we have seen: Asset mgmt, video surveillance, land mgmt, etc
The hardware (multiple device choices such as notebook, tablet and PDA)
The Network (Cisco outdoor wireless mesh)
Integration (the deployment of the solution by local or global integrator)
These solutions will be available in 1 or 2 configurations based upon number of users, devices and size of the network – all solutions will be both easy to deploy and scalable in order to meet the requirements of any community.
The intent is to build out a portfolio of these aggregated solutions for communities to prioritize their needs, based on a variety of available solutions and solution partners. The program is set to launch during calendar Q4 in the U.S., followed by an EMEA launch during Q1’06
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