The document contains multiple leaderboard rankings for point of sale and restaurant technology vendors across different categories. Punchh, Tillster and Xenial-Cloud appear consistently at the top across several quarters for point of sale systems. Granite and Pivital are also frequently top ranked for back of house and digital/hardware solutions respectively. The leaderboards are produced quarterly by Grid Decision to objectively evaluate and rank fast casual restaurant technology vendors in North America.

1. 1 Aloha 82.5% 1 eRestaurant 87.0% 1 Aloha 73.0% 1 Granite 90.4%
2 Xenial-IRIS 80.7% 2 Hubworks 78.5% 2 MonkeyMedia 71.8% 2 Pivital 78.8%
3 POSitouch 78.8% 3 Aloha 76.5% 3 Tillster 70.1% 3 NCR 72.1%
4 Toast 74.5% 4 Silver 63.7% 4 TakeOutTech 67.5% 4 Partech 67.9%
5 Simphony 73.3% 5 Revel 61.5% 5 Xenial-Cloud 62.9% 5 RTG 63.8%
6 Revel 71.4% 6 Upserve 56.1% 6 Level 10 56.9%
7 Touchpoint.io 70.9% 7 CompuCom 54.5%
8 Brink 69.8% 1 MonkeyMedia 73.9% 8 CrossCom 49.8%
9 Squirrel 68.6% 1 eRestaurant 87.7% 2 Aloha 70.4% 9 CBS 43.2%
10 Plum 68.6% 2 Hubworks 81.3% 3 TakeOutTech 67.1%
11 Silver 68.4% 3 Aloha 74.4% 4 Tillster 66.2%
12 Northstar 66.3% 4 Silver 60.4% 5 Xenial-Cloud 58.5% 1 Granite 81.9%
13 Xenial-Cloud 65.9% 5 Upserve 51.0% 2 Pivital 70.6%
14 Qu 65.4% 6 Revel 49.8% 3 CompuCom 59.1%
15 Aireus 64.7% 1 Punchh 87.5% 4 RTG 57.2%
16 Silverware 63.5% 2 Tillster 79.2% 5 NCR 56.3%
17 Square 63.2% 3 Xenial-Cloud 78.3% 6 Partech 54.8%
18 Appetize 62.8% 7 CrossCom 50.4%
19 Agilysis 61.7% 8 Level 10 46.8%
20 ITWERCS 58.2% 1 Punchh 81.3% 9 CBS 36.6%
21 FranPOS 57.3% 2 Tillster 73.6%
3 Xenial-Cloud 69.2%
1 Punchh 83.4%
2 Tillster 78.2%
3 Xenial-Cloud 70.3%
Analytics
Front of House Back of House Digital Hardware Services
Point of Sale Workforce Management Ordering - Takeout Deployment
Ordering - Catering
Inventory Management
Maintenance
Loyalty
CRM
FAST-CASUAL
RESTAURANT TECHNOLOGY LEADERBOARDS
2019
Q1
©2019 Grid Decision LLC
Leaderboard Criteria:
• Scope: North America
• Criteria: fast-casual experience, all
categories
Statement of Objectivity:
• No funding from vendors
• RFI questions are auto-scored