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Building Capability to Drive
     Business Strategy
Thoughts on Human Capital Planning




                       © 2012 HCSchicago. All rights reserved
Human Capital Planning Framework

                           Aligning Human Capital with Business Strategy


                             Vision, Mission, Values and Business Landscape

                                         Corporate Business Strategy

                                              Business Unit Strategies

                     Business Unit        Business Unit          Business Unit        Business Unit
                         One                  Two                   Three                 Four

                 HC Planning – Building Capability to Execute Business Strategy
           Talent                 Talent             Learning &            Organizational              Total
          Planning              Acquisition         Development            Effectiveness              Rewards

       •Talent Reviews                                    Strategic HC Initiatives
          •Modeling
  Manage talent segments to            Identify and address the HR implications of corporate
   support the execution of             and business unit strategies to maximize the impact
      business strategy                     of human capital on business performance


                                                             1
Enabling Strategy Execution: Manage Talent Segments

                                       Talent Segmentation

                                              Value Creation
   High                                                                                           Low


       Critical              Specialized                     Essential                Contingent
       Talent                  Talent                        Workforce                Workforce

  Highly skilled people     Internal / external               Employees with       Lower skilled contract
    with the greatest     ‘experts’ with unique             ‘replaceable’ skills   workers needed to fill
   impact on longer-      skills that are difficult       focused on executing      specific, temporary
                                                               core business          staffing needs
  term value creation     to develop or replace
                                                                 processes




            Drive strategy execution and yield the greatest return by aligning HR
                  investments with the value created by each talent segment



                                                      2
Enabling Strategy Execution: Building Capability

                            Identifying and Addressing Human Resource Issues

  • Who is the next generation of leaders?                                             • Do we have the right employee brand to
  • Do we have the depth and breadth of talent to                                        attract critical talent?
    achieve our strategic goals?                                                       • Does our on-boarding process strengthen
  • What is the impact of changes in the external                                        employee engagement?
    labor market on the availability of critical skills?             Talent            • How can we build a strong candidate pool
                                                                    Planning             of specialized talent?



                                                   Total                            Talent
• Is total rewards aligned with                   Rewards                         Acquisition
  business strategy?                                                Business
• How can we keep our critical                                      Strategy
  talent segments fully engaged?
• What rewards do our critical talent
  segments value?                                  Organizational               Learning &
                                                   Effectiveness               Development


    • How can we create a culture of ‘high performance’?                               • What competencies are required to meet
    • Does our performance management process drive                                      future business challenges?
      strategic goal achievement?                                                      • Should we ‘buy’ or ‘build’ critical skills?
    • Do we have the agility needed to capitalize on a                                 • Given our size, structure and resources
      rapidly changing business landscape?                                               what development opportunities will we
                                                                                         be able to offer high potentials?


                                                                    3
Enabling Strategy Execution: Building Capability

                        Map Enablers (Competencies / HR Capabilities) to Business Strategy

                              Organic Growth Strategy
  High                                                                   Potential enablers for growth:1
                                                         1               1. Customer Focus (new domestic markets)
                                      2                                  2. Availability of core talent (within new
                                                                            markets)
                                                                         3. Cultural Competence (new global markets)
   Current Capability




                                                     5
                                                                         4. Innovation (new products / services)
                                                                         5. Organizational Agility (responsiveness to a
                                                                            rapidly changing business landscape)
                                  3                          6           6. Leadership (depth and breadth needed to
                                                                            execute strategy)
                                                                 4
                                                                         7. Acquisitions (vehicle for entry into new
                                                                            markets)
                         7
   Low
                                                                         Build capability by addressing ’high
                        Low                                  High        impact’ – ‘low capability’ enablers
                                   Strategic Value

                                                                                                 1For   illustrative purposes only
                                                                     4
Human Capital Strategies

Partnering with organizations in creating human resource
 strategy and talent management solutions to build the
  capability of human capital to achieve business goals

                       Allen Klein
                  Principal Consultant
                     773.267.0154
                aklein@hcschicago.com
                 www.hcschicago.com

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Human Capital Planning

  • 1. Building Capability to Drive Business Strategy Thoughts on Human Capital Planning © 2012 HCSchicago. All rights reserved
  • 2. Human Capital Planning Framework Aligning Human Capital with Business Strategy Vision, Mission, Values and Business Landscape Corporate Business Strategy Business Unit Strategies Business Unit Business Unit Business Unit Business Unit One Two Three Four HC Planning – Building Capability to Execute Business Strategy Talent Talent Learning & Organizational Total Planning Acquisition Development Effectiveness Rewards •Talent Reviews Strategic HC Initiatives •Modeling Manage talent segments to Identify and address the HR implications of corporate support the execution of and business unit strategies to maximize the impact business strategy of human capital on business performance 1
  • 3. Enabling Strategy Execution: Manage Talent Segments Talent Segmentation Value Creation High Low Critical Specialized Essential Contingent Talent Talent Workforce Workforce Highly skilled people Internal / external Employees with Lower skilled contract with the greatest ‘experts’ with unique ‘replaceable’ skills workers needed to fill impact on longer- skills that are difficult focused on executing specific, temporary core business staffing needs term value creation to develop or replace processes Drive strategy execution and yield the greatest return by aligning HR investments with the value created by each talent segment 2
  • 4. Enabling Strategy Execution: Building Capability Identifying and Addressing Human Resource Issues • Who is the next generation of leaders? • Do we have the right employee brand to • Do we have the depth and breadth of talent to attract critical talent? achieve our strategic goals? • Does our on-boarding process strengthen • What is the impact of changes in the external employee engagement? labor market on the availability of critical skills? Talent • How can we build a strong candidate pool Planning of specialized talent? Total Talent • Is total rewards aligned with Rewards Acquisition business strategy? Business • How can we keep our critical Strategy talent segments fully engaged? • What rewards do our critical talent segments value? Organizational Learning & Effectiveness Development • How can we create a culture of ‘high performance’? • What competencies are required to meet • Does our performance management process drive future business challenges? strategic goal achievement? • Should we ‘buy’ or ‘build’ critical skills? • Do we have the agility needed to capitalize on a • Given our size, structure and resources rapidly changing business landscape? what development opportunities will we be able to offer high potentials? 3
  • 5. Enabling Strategy Execution: Building Capability Map Enablers (Competencies / HR Capabilities) to Business Strategy Organic Growth Strategy High Potential enablers for growth:1 1 1. Customer Focus (new domestic markets) 2 2. Availability of core talent (within new markets) 3. Cultural Competence (new global markets) Current Capability 5 4. Innovation (new products / services) 5. Organizational Agility (responsiveness to a rapidly changing business landscape) 3 6 6. Leadership (depth and breadth needed to execute strategy) 4 7. Acquisitions (vehicle for entry into new markets) 7 Low Build capability by addressing ’high Low High impact’ – ‘low capability’ enablers Strategic Value 1For illustrative purposes only 4
  • 6. Human Capital Strategies Partnering with organizations in creating human resource strategy and talent management solutions to build the capability of human capital to achieve business goals Allen Klein Principal Consultant 773.267.0154 aklein@hcschicago.com www.hcschicago.com