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   1	
  
	
  
	
  
	
  
	
  
Export	
  checklist	
  
	
  
For	
  companies	
  who	
  want	
  to	
  start	
  exports	
  	
  
to	
  a	
  new	
  country	
  
	
  
	
  
 
	
   2	
  
Export	
  checklist	
  
	
  
Before	
  you	
  start	
  exporting	
  your	
  products	
  or	
  services,	
  or	
  start	
  investments	
  in	
  a	
  new	
  country,	
  
please	
  try	
  to	
  answer	
  the	
  following	
  questions:	
  
	
  
1.	
  Feasibility	
  of	
  exports	
  for	
  your	
  offering:	
  
• What	
  product,	
  service	
  or	
  concept	
  do	
  you	
  want	
  to	
  sell	
  abroad?	
  
• What	
  specific	
  market	
  are	
  you	
  thinking	
  of?	
  
• Is	
  the	
  offering	
  currently	
  being	
  sold	
  in	
  your	
  home	
  country?	
  
o If	
  so:	
  can	
  you	
  extend	
  the	
  market	
  there	
  further?	
  
o If	
  not:	
  why	
  would	
  your	
  offering	
  be	
  feasible	
  for	
  exports?	
  
• Is	
  there	
  a	
  proven	
  demand	
  for	
  your	
  offering	
  in	
  your	
  target	
  market?	
  
• Is	
  it	
  clear	
  what	
  the	
  target	
  group	
  is?	
  Is	
  it	
  similar	
  to	
  your	
  home	
  country?	
  
• Does	
  your	
  offering	
  need	
  adaptions	
  for	
  your	
  target	
  market?	
  (e.g.	
  translations)	
  
• Does	
  the	
  delivery	
  of	
  your	
  offering	
  heavily	
  depend	
  on	
  local	
  staff?	
  
o If	
  so,	
  how	
  are	
  you	
  going	
  to	
  find	
  and	
  manage	
  this	
  staff?	
  
o If	
  not,	
  how	
  well	
  is	
  your	
  offering	
  protected	
  against	
  copying?	
  
• Why	
  would	
  the	
  customers	
  in	
  your	
  target	
  market	
  favour	
  your	
  product	
  over	
  local	
  
offerings?	
  
• How	
  do	
  you	
  overcome	
  higher	
  costs	
  of	
  doing	
  business	
  and	
  market	
  entry	
  costs	
  for	
  you	
  
as	
  a	
  foreigner?	
  
	
  
2.	
  Distribution	
  strategy:	
  
• What	
  is	
  your	
  current	
  way	
  of	
  reaching	
  your	
  customers?	
  
• Do	
  you	
  already	
  have	
  direct	
  contact	
  with	
  prospective	
  clients	
  in	
  your	
  target	
  country.	
  
What	
  do	
  they	
  say	
  about	
  your	
  offering?	
  
• Do	
  you	
  want	
  to:	
  
o work	
  from	
  your	
  home	
  country	
  and	
  deliver	
  your	
  offering	
  directly	
  from	
  there?	
  
o set	
  up	
  your	
  own	
  sales	
  force	
  in	
  the	
  target	
  country?	
  
o work	
  through	
  agents,	
  distributors	
  or	
  franchisors?	
  
o acquire	
  a	
  company	
  that	
  already	
  has	
  market	
  share?	
  
• Have	
  you	
  already	
  informed	
  yourself	
  on	
  the	
  applicable	
  laws	
  of	
  your	
  target	
  country?	
  
• Do	
  you	
  need	
  to	
  set	
  up	
  a	
  legal	
  entity	
  in	
  your	
  target	
  country?	
  
• What	
  are	
  the	
  applicable	
  customs	
  regulations?	
  
• What	
  kind	
  of	
  contacts	
  with	
  relevant	
  players	
  do	
  you	
  already	
  have	
  in	
  the	
  target	
  
country?	
  
	
   	
  
 
	
   3	
  
3.	
  International	
  branding	
  
• Can	
  your	
  brand	
  name	
  be	
  pronounced	
  easily	
  in	
  different	
  languages	
  and	
  does	
  it	
  not	
  
have	
  any	
  inappropriate	
  meaning	
  in	
  some	
  languages?	
  
• Is	
  your	
  website	
  available	
  in	
  English	
  and	
  (if	
  different)	
  in	
  the	
  language	
  of	
  the	
  countries	
  
where	
  you	
  want	
  to	
  do	
  business?	
  
• Do	
  business	
  cards,	
  letterheads	
  include	
  country	
  names	
  and	
  international	
  dialing	
  
codes?	
  Do	
  you	
  need	
  business	
  cards	
  in	
  Chinese	
  or	
  Arabic?	
  
• Have	
  you	
  defined	
  a	
  set	
  of	
  brand	
  values	
  to	
  align	
  your	
  communications	
  in	
  different	
  
parts	
  of	
  the	
  world?	
  
	
  
4.	
  Investments:	
  
• What	
  have	
  you	
  invested	
  up	
  to	
  now	
  in	
  visiting	
  the	
  target	
  country	
  and	
  orienting	
  
yourself	
  on	
  the	
  market	
  (e.g.	
  through	
  buying	
  market	
  research)?	
  
• How	
  many	
  times	
  do	
  you	
  think	
  you	
  should	
  visit	
  the	
  country	
  in	
  the	
  next	
  two	
  years	
  and	
  
what	
  would	
  the	
  costs	
  be?	
  
• Are	
  you	
  going	
  to	
  participate	
  in	
  trade	
  shows	
  or	
  seminars?	
  
• What	
  would	
  be	
  the	
  costs	
  for	
  placing	
  your	
  own	
  staff	
  there	
  and	
  hiring	
  local	
  staff?	
  
• How	
  much	
  samples	
  and	
  stock	
  do	
  you	
  have	
  to	
  ship	
  to	
  the	
  target	
  country?	
  
• What	
  would	
  be	
  the	
  sales	
  price	
  for	
  your	
  offering,	
  given	
  the	
  buying	
  power	
  of	
  the	
  target	
  
group	
  and	
  the	
  competition	
  in	
  the	
  market?	
  	
  
• What	
  percentage	
  of	
  the	
  sales	
  would	
  be	
  for	
  an	
  agent	
  or	
  distributor?	
  
• What	
  turnover	
  you	
  should	
  at	
  minimum	
  achieve	
  in	
  the	
  target	
  market	
  in	
  order	
  to	
  
regain	
  your	
  investments	
  or	
  running	
  costs?	
  
• How	
  does	
  that	
  relate	
  to	
  your	
  current	
  turnover?	
  
• Do	
  you	
  have	
  cash	
  at	
  hand	
  or	
  can	
  you	
  make	
  cash	
  available	
  for	
  your	
  investments	
  
abroad?	
  
	
  
5.	
  Planning:	
  
• Do	
  you	
  currently	
  have	
  time	
  to	
  start	
  the	
  export	
  process	
  or	
  are	
  there	
  more	
  urgent	
  
things	
  at	
  hand?	
  
• Is	
  there	
  enough	
  capacity	
  in	
  your	
  company	
  to	
  support	
  you	
  in	
  setting	
  up	
  exports	
  to	
  
your	
  target	
  country?	
  
• How	
  long	
  would	
  it	
  take	
  to	
  get	
  a	
  good	
  understanding	
  of	
  the	
  market	
  needs?	
  
• How	
  long	
  would	
  it	
  take	
  to	
  adapt	
  your	
  offering	
  to	
  the	
  market	
  needs?	
  
• How	
  long	
  would	
  it	
  take	
  to	
  set	
  up	
  a	
  distribution	
  system?	
  
• How	
  long	
  would	
  it	
  take	
  before	
  additional	
  revenue	
  compensates	
  additional	
  costs?	
  
	
  
	
   	
  
 
	
   4	
  
6.	
  Competences	
  
• Do	
  you	
  have	
  experience	
  with	
  international	
  business	
  yourself?	
  
• How	
  is	
  your	
  English	
  and	
  (if	
  different)	
  the	
  language	
  of	
  the	
  country	
  where	
  you	
  want	
  to	
  
sell	
  your	
  products	
  or	
  services?	
  
• Have	
  you	
  ever	
  been	
  to	
  the	
  country	
  for	
  longer	
  than	
  3	
  days?	
  Have	
  you	
  had	
  business	
  
meetings	
  off	
  the	
  airport?	
  
• Are	
  there	
  other	
  people	
  in	
  your	
  company	
  with	
  international	
  business	
  development	
  
experience?	
  
• Does	
  your	
  staff	
  speak	
  different	
  languages	
  and	
  will	
  they	
  be	
  equipped	
  for	
  working	
  with	
  
foreign	
  customers	
  or	
  distributors	
  
• Have	
  you	
  ever	
  worked	
  with	
  export	
  or	
  trade	
  consultants	
  or	
  temporarily	
  hired	
  business	
  
development	
  staff?	
  
	
  
	
  
	
  

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Exports checklist for companies who want to start international business

  • 1.     1           Export  checklist     For  companies  who  want  to  start  exports     to  a  new  country      
  • 2.     2   Export  checklist     Before  you  start  exporting  your  products  or  services,  or  start  investments  in  a  new  country,   please  try  to  answer  the  following  questions:     1.  Feasibility  of  exports  for  your  offering:   • What  product,  service  or  concept  do  you  want  to  sell  abroad?   • What  specific  market  are  you  thinking  of?   • Is  the  offering  currently  being  sold  in  your  home  country?   o If  so:  can  you  extend  the  market  there  further?   o If  not:  why  would  your  offering  be  feasible  for  exports?   • Is  there  a  proven  demand  for  your  offering  in  your  target  market?   • Is  it  clear  what  the  target  group  is?  Is  it  similar  to  your  home  country?   • Does  your  offering  need  adaptions  for  your  target  market?  (e.g.  translations)   • Does  the  delivery  of  your  offering  heavily  depend  on  local  staff?   o If  so,  how  are  you  going  to  find  and  manage  this  staff?   o If  not,  how  well  is  your  offering  protected  against  copying?   • Why  would  the  customers  in  your  target  market  favour  your  product  over  local   offerings?   • How  do  you  overcome  higher  costs  of  doing  business  and  market  entry  costs  for  you   as  a  foreigner?     2.  Distribution  strategy:   • What  is  your  current  way  of  reaching  your  customers?   • Do  you  already  have  direct  contact  with  prospective  clients  in  your  target  country.   What  do  they  say  about  your  offering?   • Do  you  want  to:   o work  from  your  home  country  and  deliver  your  offering  directly  from  there?   o set  up  your  own  sales  force  in  the  target  country?   o work  through  agents,  distributors  or  franchisors?   o acquire  a  company  that  already  has  market  share?   • Have  you  already  informed  yourself  on  the  applicable  laws  of  your  target  country?   • Do  you  need  to  set  up  a  legal  entity  in  your  target  country?   • What  are  the  applicable  customs  regulations?   • What  kind  of  contacts  with  relevant  players  do  you  already  have  in  the  target   country?      
  • 3.     3   3.  International  branding   • Can  your  brand  name  be  pronounced  easily  in  different  languages  and  does  it  not   have  any  inappropriate  meaning  in  some  languages?   • Is  your  website  available  in  English  and  (if  different)  in  the  language  of  the  countries   where  you  want  to  do  business?   • Do  business  cards,  letterheads  include  country  names  and  international  dialing   codes?  Do  you  need  business  cards  in  Chinese  or  Arabic?   • Have  you  defined  a  set  of  brand  values  to  align  your  communications  in  different   parts  of  the  world?     4.  Investments:   • What  have  you  invested  up  to  now  in  visiting  the  target  country  and  orienting   yourself  on  the  market  (e.g.  through  buying  market  research)?   • How  many  times  do  you  think  you  should  visit  the  country  in  the  next  two  years  and   what  would  the  costs  be?   • Are  you  going  to  participate  in  trade  shows  or  seminars?   • What  would  be  the  costs  for  placing  your  own  staff  there  and  hiring  local  staff?   • How  much  samples  and  stock  do  you  have  to  ship  to  the  target  country?   • What  would  be  the  sales  price  for  your  offering,  given  the  buying  power  of  the  target   group  and  the  competition  in  the  market?     • What  percentage  of  the  sales  would  be  for  an  agent  or  distributor?   • What  turnover  you  should  at  minimum  achieve  in  the  target  market  in  order  to   regain  your  investments  or  running  costs?   • How  does  that  relate  to  your  current  turnover?   • Do  you  have  cash  at  hand  or  can  you  make  cash  available  for  your  investments   abroad?     5.  Planning:   • Do  you  currently  have  time  to  start  the  export  process  or  are  there  more  urgent   things  at  hand?   • Is  there  enough  capacity  in  your  company  to  support  you  in  setting  up  exports  to   your  target  country?   • How  long  would  it  take  to  get  a  good  understanding  of  the  market  needs?   • How  long  would  it  take  to  adapt  your  offering  to  the  market  needs?   • How  long  would  it  take  to  set  up  a  distribution  system?   • How  long  would  it  take  before  additional  revenue  compensates  additional  costs?        
  • 4.     4   6.  Competences   • Do  you  have  experience  with  international  business  yourself?   • How  is  your  English  and  (if  different)  the  language  of  the  country  where  you  want  to   sell  your  products  or  services?   • Have  you  ever  been  to  the  country  for  longer  than  3  days?  Have  you  had  business   meetings  off  the  airport?   • Are  there  other  people  in  your  company  with  international  business  development   experience?   • Does  your  staff  speak  different  languages  and  will  they  be  equipped  for  working  with   foreign  customers  or  distributors   • Have  you  ever  worked  with  export  or  trade  consultants  or  temporarily  hired  business   development  staff?