Personal Information
Entreprise/Lieu de travail
Greater New York City Area United States
Profession
Communications Manager/Editor
À propos
Versatile communications professional and project manager with more than a decade of experience in agency and in-house communications, media relations and publications. Strong writer and editor with excellent content development skills and ability to effectively target audiences through strategic brand management and PR campaigns. Poised team builder and thought leader who thrives in fast-paced environments with complete set of skills and innovative ideas to drive an organization’s success.
Mots-clés
customer experience
cloud contact center
customer service
digital strategy
conversational ai
digital transformation
intelligent virtual agents
customer success
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