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Tradeshow
Speed
Dating
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Speed dating for companies on your tradeshow floor?
It’s not as strange as it sounds. When your exhibitors
and attendees make productive business connections
at your event, you keep them coming back. Here’s how
one association used high-tech tools to make those
connections happen.
By Jacqui Cook




                                                         	   Associations Now     April|May  2012	   39
If you’ve ever walked                     justify your presence at the meeting.         convention, the system enabled more
      the floor at a tradeshow,                 You’re not just showing up and hoping         than 21,000 individual meetings over
      there’s a good chance you’ve been         it works out. You can see a snapshot of       four days; in 2009, 14,000 meetings
      involved in an exchange like this one:    the biotech industry in the world for         occurred, Colangelo says.
         You to exhibitor: “This looks inter-   the cost of a hotel [room] and a con-             The electronic system has been
      esting, do you –”                         vention pass. “                               in place in some form since the early
         Attendee passing by: “Excuse me,                                                     2000s, but BIO took it over from an
      where is the beverage station?”           From Index Cards to Online                    outside vendor in 2005 and brought
         You to exhibitor: “As I was saying,    BIO is the world’s largest biotechnol-        it entirely in house. The organization
      can you tell me more about –”             ogy organization, with more than              worked with its association man-
         Another passerby: “Do you know         1,100 members worldwide involved              agement software provider, TMA
      where the bathroom is?”                   in the research and development of            Resources, to integrate One-on-One
         You to exhibitor: “Never mind, I’ll    healthcare, agricultural, industrial, and     Partnering into its Personify database.
      come back.”                               environmental products. Its corporate         Members interact with the program
         Unfortunately for both you and the




                                                   ||
      exhibitor, chances are you won’t make




                                                  |
      your way back, and a business oppor-
      tunity will be missed. Next year,




                                                 |
      both of you may decide you didn’t
      get enough out of the event to
      justify coming back.
         And that, of course, is
                                   ||||
      bad news for the host-
      ing organization, which
      wants to see members
                                                         “This has been
                                                         a game changer
      and exhibitors making
      productive connec-
      tions on its tradeshow


                                                         for us.”—Joseph Colangelo,
      floor. When the exhibit
      hall is dominated by
                                  |


      misses rather than hits,
      member and exhibitor
                                                     ||| |        Biotechnology Industry
                                                                                             Organization
                                 |


      satisfaction—not to men-
      tion an important revenue
      stream—is at risk.
         The Biotechnology Industry
      Organization set out to eliminate
      this problem with a novel approach
                                                        ||
      that’s part Match.com and part speed
      dating for companies. BIO’s One-
      on-One Partnering program allows
      attendees and exhibitors at the orga-     members range from small entrepre-            through a website, but the system
      nization’s meetings to create detailed    neurial companies to Fortune 500              operates through its integration with
      profiles and then seek meetings where     multinationals, and it also represents        the AMS, says Chris Love, BIO’s manag-
      they see an opportunity to do busi-       state and regional biotech associations,      ing director of web and information
      ness. BIO provides the space and keeps    service providers to the industry, and        technologies.
      the schedule, limiting each meeting       academic centers.                                Love says the current version of
      to 25 minutes before a bell rings and        BIO holds several meetings around          One-on-One Partnering is rooted in a
      the parties move on to their next         the world each year. It currently uses the    1990s system that used index cards
      appointment.                              One-on-One Partnering program at 10           to try to match like-minded attendees
         “This has been a game changer for      conferences and at the BIO International      and exhibitors. Although far more
      us,” says Joseph Colangelo, MBA, BIO’s    Convention, which draws about 1,800           advanced, today’s system is updated
      director of business development.         exhibitors and 15,500 attendees from          frequently to reflect changing needs
      “You and the exhibitor are both able to   more than 65 countries. At last year’s        and technologies.

40	   Associations Now     April|May  2012
“We do a survey [of users] every year,     be at the same event, it’s a good time for   get to the next meeting if it was at the
and a lot of the ideas the staff has for      them to catch up.”                           opposite end of the meeting space. So
improvements are reinforced in those             BIO had been setting aside space          this year, for the first time, One-on-One
surveys,” Love says.                          about the size of a football field to hold   Partnering meetings also can be sched-
                                              the meetings, but that became a chal-        uled to take place on the exhibit floor.
How It Works                                  lenge as interest in the program grew           “As tradeshow producers, it is pivotal
The One-on-One Partnering system              and the number of meetings increased         to evolve with the industry, and for us it
is open to anyone registered for a BIO        substantially. With only five minutes        means offering the Partnering opportu-
meeting that offers it. About 12 weeks        between meetings, it became difficult to     nity to better serve our exhibitors,” says
before the meeting, participants go into
the system website to build a company
profile, then search the other profiles for
companies that may be potential busi-
ness partners. A meeting request is sent,
and if the other company agrees, the
two parties are given a time and place to
get together in a designated area at the
conference. The meetings last 25 min-
utes—with five minutes to move to the
next meeting—and after that the two
parties decide on their own whether to
pursue more discussions. At the conven-
tion, attendees pay fees ranging from
$250 to $800 to participate, depending on
membership status; the program is free
at other meetings.
    A typical scenario would go some-
thing like this: Company A has a new
cancer drug in the pipeline, but it does
not have enough money to fund develop-
ment over several years from concept to
FDA approval. Company B is a pharma-
ceutical giant that would like to find a
new cancer drug to invest in and bring to
market within a few years. Company B’s
team registers for the BIO International
Convention, then starts looking at
profiles in the database for companies
developing new cancer drugs. They find
Company A’s profile, are intrigued about
what it’s developing, and send a meeting
request. Company A is happy to discuss
its product, so the two commit to a meet-
ing at the convention. How (or whether)
business develops from there is entirely
up to them.
    “We provide the mechanics, not the
strategy,” Colangelo says. “From the out-
side it looks like speed dating, but what’s
actually going on is people are doing
those important first-time meetings, or
they’ve met before and it’s an additional
networking meeting, or they’re partners
now but because they both know they’ll

                                                                                           	      Associations Now     April|May  2012	   41
|||
       | “If there’s a client we really
  ||||

                  want to meet, we don’t have to
                  worry they won’t be available
                  when we are.”—Cassidy Brady, Pfenex, Inc.
 |


          ||| |
|


             ||
                                              Eric Misic, CEM, senior sales executive at         John Hicks, director of corporate devel-
                                              BIO. “We are now delivering double the         opment for Althea Technologies, Inc.,
                                              visibility and leads with our new exhibi-      says One-on-One Partnering is a valuable
                                              tor Partnering opportunity.”                   business tool for his firm and has led to
                                                  That’s good news for the team at           several deals. Althea, based in San Diego,
                                              Pfenex, Inc., a San Diego-based biotech-       is a biotechnology contract development
                                              nology company. Cassidy Brady, senior          and manufacturing organization. The
                                              manager of marketing and business              company attends 12 to 15 shows per
                                              development, jokes that each member of         year and prefers the Partnering model
                                              the Pfenex group “lost five pounds run-        to the traditional stroll through the BIO
                                              ning from meeting to meeting.”                 exhibition.
                                                  She says One-on-One Partnering is              “Last year at BIO, I had about 40 meet-
                                              of significant value to Pfenex because it      ings over three days, and a number of
                                              allows its staff who attend to make the        those have turned into well-qualified
                                              best use of their time at a large show.        prospects,” Hicks says. “In some cases,
                                              Last year, a team of six people held 90        there are deals in the works.”
                                              meetings over three days, Brady says.              He says the key to making it work
                                                  Using this system, “we can better          is having an effective “elevator pitch”
                                              manage both our time and our resourc-          ready, so business talks can begin as soon
                                              es,” she says. “You have a limited amount      as both parties sit down. It also helps to
                                              of both, and Partnering takes away the         do as much homework as possible before
                                              level of spontaneity. If there’s a client we   the meeting so the time can be spent
                                              really want to meet, we don’t have to          identifying areas where both parties can
                                              worry they won’t be available when we          work together.
                                              are. It’s really a seamless integration.”          “It can be pretty hectic because there
                                                  The other benefit, she says, is that       is only 30 minutes,” Hicks says. “You
                                              the initial contact establishes a founda-      have to have your introduction and your
                                              tion before the first meeting so it doesn’t    pitch down because the bell rings and
                                              feel like a “cold call,” and they can get      you go right to the next one, and usually
                                              right down to business in the 25-minute        someone else is waiting to get into that
                                              meeting.                                       space. But it works because you get a

 42	   Associations Now     April|May  2012
chance to get the point across, and then      current business ventures. But does this    popularity of One-on-One Partnering—
if you need to follow up you can arrange      kind of system have uses for other types    especially its growth during reces-
to meet at another time at the show or in     of associations?                            sionary times—indicates that both
the future.”                                     That depends, says George Breeden,       exhibitors and attendees value the in-
    Like Pfenex’s Brady, Hicks believes the   CAE, senior director of product market-     person experience. While an attendee
chief strength of the program is the abil-    ing for TMA Resources. He says a part-      might research a destination or a prod-
ity to make the most of the limited time      nering program might not be right for       uct online, many want to discuss an
at the convention.                            association meetings that are primarily     actual business deal in person.
    “Other tradeshows are more passive,”      focused on providing education or pro-         “The idea that we don’t want to meet
he says. “Here, I can have a very targeted    moting membership. But it could be a        anymore is a fallacy,” Breeden says.
discussion with people who I know             great benefit for those that have exhibi-   “People aren’t just interested in retriev-
are looking for my capabilities. I can go     tors with something to sell to associa-     ing information; that’s a first step. They
through a list and put out a targeted         tion professionals, such as an annual       want the face to face, to help under-
invitation to somebody and say, ‘I have a     meeting destination.                        stand the character of the people they
solution for this area you’re looking for’       “Anytime you have people you’re          will be partnering with, and that is
or ‘I have a drug program that might fit      trying to connect to create a business      never going to go away.” an
with your strategy.’”                         relationship, this type of partnering
                                              situation would have value,” Breeden        Jacqui Cook is a freelance writer in the
Would It Work for You?                        says. “If it’s worth putting the show       Chicago area. Email: jacquicook@
The One-on-One Partnering system              together to get people to interact and      comcast.net
works well for BIO because exhibitors         meet, then it might be worth it to do
and attendees are at its events seeking       something like this.”
either new business or investors in their        What Breeden is certain of is that the




                                                                                          	      Associations Now     April|May  2012	   43

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Tradeshow Speed Dating

  • 1. Tradeshow Speed Dating | ||| ||| | || || ||| | || Speed dating for companies on your tradeshow floor? It’s not as strange as it sounds. When your exhibitors and attendees make productive business connections at your event, you keep them coming back. Here’s how one association used high-tech tools to make those connections happen. By Jacqui Cook Associations Now April|May 2012 39
  • 2. If you’ve ever walked justify your presence at the meeting. convention, the system enabled more the floor at a tradeshow, You’re not just showing up and hoping than 21,000 individual meetings over there’s a good chance you’ve been it works out. You can see a snapshot of four days; in 2009, 14,000 meetings involved in an exchange like this one: the biotech industry in the world for occurred, Colangelo says. You to exhibitor: “This looks inter- the cost of a hotel [room] and a con- The electronic system has been esting, do you –” vention pass. “ in place in some form since the early Attendee passing by: “Excuse me, 2000s, but BIO took it over from an where is the beverage station?” From Index Cards to Online outside vendor in 2005 and brought You to exhibitor: “As I was saying, BIO is the world’s largest biotechnol- it entirely in house. The organization can you tell me more about –” ogy organization, with more than worked with its association man- Another passerby: “Do you know 1,100 members worldwide involved agement software provider, TMA where the bathroom is?” in the research and development of Resources, to integrate One-on-One You to exhibitor: “Never mind, I’ll healthcare, agricultural, industrial, and Partnering into its Personify database. come back.” environmental products. Its corporate Members interact with the program Unfortunately for both you and the || exhibitor, chances are you won’t make | your way back, and a business oppor- tunity will be missed. Next year, | both of you may decide you didn’t get enough out of the event to justify coming back. And that, of course, is |||| bad news for the host- ing organization, which wants to see members “This has been a game changer and exhibitors making productive connec- tions on its tradeshow for us.”—Joseph Colangelo, floor. When the exhibit hall is dominated by | misses rather than hits, member and exhibitor ||| | Biotechnology Industry Organization | satisfaction—not to men- tion an important revenue stream—is at risk. The Biotechnology Industry Organization set out to eliminate this problem with a novel approach || that’s part Match.com and part speed dating for companies. BIO’s One- on-One Partnering program allows attendees and exhibitors at the orga- members range from small entrepre- through a website, but the system nization’s meetings to create detailed neurial companies to Fortune 500 operates through its integration with profiles and then seek meetings where multinationals, and it also represents the AMS, says Chris Love, BIO’s manag- they see an opportunity to do busi- state and regional biotech associations, ing director of web and information ness. BIO provides the space and keeps service providers to the industry, and technologies. the schedule, limiting each meeting academic centers. Love says the current version of to 25 minutes before a bell rings and BIO holds several meetings around One-on-One Partnering is rooted in a the parties move on to their next the world each year. It currently uses the 1990s system that used index cards appointment. One-on-One Partnering program at 10 to try to match like-minded attendees “This has been a game changer for conferences and at the BIO International and exhibitors. Although far more us,” says Joseph Colangelo, MBA, BIO’s Convention, which draws about 1,800 advanced, today’s system is updated director of business development. exhibitors and 15,500 attendees from frequently to reflect changing needs “You and the exhibitor are both able to more than 65 countries. At last year’s and technologies. 40 Associations Now April|May 2012
  • 3. “We do a survey [of users] every year, be at the same event, it’s a good time for get to the next meeting if it was at the and a lot of the ideas the staff has for them to catch up.” opposite end of the meeting space. So improvements are reinforced in those BIO had been setting aside space this year, for the first time, One-on-One surveys,” Love says. about the size of a football field to hold Partnering meetings also can be sched- the meetings, but that became a chal- uled to take place on the exhibit floor. How It Works lenge as interest in the program grew “As tradeshow producers, it is pivotal The One-on-One Partnering system and the number of meetings increased to evolve with the industry, and for us it is open to anyone registered for a BIO substantially. With only five minutes means offering the Partnering opportu- meeting that offers it. About 12 weeks between meetings, it became difficult to nity to better serve our exhibitors,” says before the meeting, participants go into the system website to build a company profile, then search the other profiles for companies that may be potential busi- ness partners. A meeting request is sent, and if the other company agrees, the two parties are given a time and place to get together in a designated area at the conference. The meetings last 25 min- utes—with five minutes to move to the next meeting—and after that the two parties decide on their own whether to pursue more discussions. At the conven- tion, attendees pay fees ranging from $250 to $800 to participate, depending on membership status; the program is free at other meetings. A typical scenario would go some- thing like this: Company A has a new cancer drug in the pipeline, but it does not have enough money to fund develop- ment over several years from concept to FDA approval. Company B is a pharma- ceutical giant that would like to find a new cancer drug to invest in and bring to market within a few years. Company B’s team registers for the BIO International Convention, then starts looking at profiles in the database for companies developing new cancer drugs. They find Company A’s profile, are intrigued about what it’s developing, and send a meeting request. Company A is happy to discuss its product, so the two commit to a meet- ing at the convention. How (or whether) business develops from there is entirely up to them. “We provide the mechanics, not the strategy,” Colangelo says. “From the out- side it looks like speed dating, but what’s actually going on is people are doing those important first-time meetings, or they’ve met before and it’s an additional networking meeting, or they’re partners now but because they both know they’ll Associations Now April|May 2012 41
  • 4. ||| | “If there’s a client we really |||| want to meet, we don’t have to worry they won’t be available when we are.”—Cassidy Brady, Pfenex, Inc. | ||| | | || Eric Misic, CEM, senior sales executive at John Hicks, director of corporate devel- BIO. “We are now delivering double the opment for Althea Technologies, Inc., visibility and leads with our new exhibi- says One-on-One Partnering is a valuable tor Partnering opportunity.” business tool for his firm and has led to That’s good news for the team at several deals. Althea, based in San Diego, Pfenex, Inc., a San Diego-based biotech- is a biotechnology contract development nology company. Cassidy Brady, senior and manufacturing organization. The manager of marketing and business company attends 12 to 15 shows per development, jokes that each member of year and prefers the Partnering model the Pfenex group “lost five pounds run- to the traditional stroll through the BIO ning from meeting to meeting.” exhibition. She says One-on-One Partnering is “Last year at BIO, I had about 40 meet- of significant value to Pfenex because it ings over three days, and a number of allows its staff who attend to make the those have turned into well-qualified best use of their time at a large show. prospects,” Hicks says. “In some cases, Last year, a team of six people held 90 there are deals in the works.” meetings over three days, Brady says. He says the key to making it work Using this system, “we can better is having an effective “elevator pitch” manage both our time and our resourc- ready, so business talks can begin as soon es,” she says. “You have a limited amount as both parties sit down. It also helps to of both, and Partnering takes away the do as much homework as possible before level of spontaneity. If there’s a client we the meeting so the time can be spent really want to meet, we don’t have to identifying areas where both parties can worry they won’t be available when we work together. are. It’s really a seamless integration.” “It can be pretty hectic because there The other benefit, she says, is that is only 30 minutes,” Hicks says. “You the initial contact establishes a founda- have to have your introduction and your tion before the first meeting so it doesn’t pitch down because the bell rings and feel like a “cold call,” and they can get you go right to the next one, and usually right down to business in the 25-minute someone else is waiting to get into that meeting. space. But it works because you get a 42 Associations Now April|May 2012
  • 5. chance to get the point across, and then current business ventures. But does this popularity of One-on-One Partnering— if you need to follow up you can arrange kind of system have uses for other types especially its growth during reces- to meet at another time at the show or in of associations? sionary times—indicates that both the future.” That depends, says George Breeden, exhibitors and attendees value the in- Like Pfenex’s Brady, Hicks believes the CAE, senior director of product market- person experience. While an attendee chief strength of the program is the abil- ing for TMA Resources. He says a part- might research a destination or a prod- ity to make the most of the limited time nering program might not be right for uct online, many want to discuss an at the convention. association meetings that are primarily actual business deal in person. “Other tradeshows are more passive,” focused on providing education or pro- “The idea that we don’t want to meet he says. “Here, I can have a very targeted moting membership. But it could be a anymore is a fallacy,” Breeden says. discussion with people who I know great benefit for those that have exhibi- “People aren’t just interested in retriev- are looking for my capabilities. I can go tors with something to sell to associa- ing information; that’s a first step. They through a list and put out a targeted tion professionals, such as an annual want the face to face, to help under- invitation to somebody and say, ‘I have a meeting destination. stand the character of the people they solution for this area you’re looking for’ “Anytime you have people you’re will be partnering with, and that is or ‘I have a drug program that might fit trying to connect to create a business never going to go away.” an with your strategy.’” relationship, this type of partnering situation would have value,” Breeden Jacqui Cook is a freelance writer in the Would It Work for You? says. “If it’s worth putting the show Chicago area. Email: jacquicook@ The One-on-One Partnering system together to get people to interact and comcast.net works well for BIO because exhibitors meet, then it might be worth it to do and attendees are at its events seeking something like this.” either new business or investors in their What Breeden is certain of is that the Associations Now April|May 2012 43