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The Human Element

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Why People are the Heart of Health Innovation. Keynote presentation at the Boston College Public Health Innovation Symposium (19 March 2016). Highlighting how starting with what people want is key to successful health innovation, and how human centered design can help us do just that.

Publié dans : Santé & Médecine
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The Human Element

  1. 1. T H E H U M A N E L E M E N T W h y P e o p l e a r e a t t h e H e a r t o f H e a l t h I n n o v a t i o n Amanda Makulec Visual Analytics Advisor John Snow Inc. Presented at the Boston College Innovation Symposium
  2. 2. 2 i n 5 n ewb orn deat h s i n Nep al are du e t o an ( o f t e n p r e v e n t a b l e ) i n fect i on
  3. 3. Reduces neonatal mortality by 23% Reduces serious cord infections by 68%
  4. 4. On ly 36% of del i veri es h ave a ski l l ed at t en dan t p resen t . ( N e p a l 2 0 1 1 D H S )
  5. 5. Bu t Nep al h as a n et work of 52,000 femal e commu n i t y h eal t h vol u n t eers
  6. 6. I nnovators see t h e worl d di fferen t ly.
  7. 7. Human c entered desig n st ar t s wi t h t h e p rob l em you wan t t o sol ve an d WHO you wan t t o h el p, n ot WHAT you wan t t o creat e .
  8. 8. P L AY P U M P S 1994 First installed in South Africa 2000 World Bank Development Marketplace Award 2006 Case Foundation funds Playpumps International for installation
  9. 9. C u m u l a t i v e c o s t s o f f a i l e d w a t e r s y s t e m s i s e s t i m a t e d t o b e $1.2 billion
  10. 10. Failure can be good IF WE LEARN FROM THOSE EXPERIENCES.
  11. 11. v i a b i l i t y f e a s i b i l i t yd e s i r a b i l i t y Assessi n g suc c ess
  12. 12. Image credit: https://ebiinterfaces.wordpress.com/2010/11/29/ux-people-autumn-2010-talks/
  13. 13. Desig n tec hniques h el p u s gai n i n si gh t i n t o t h e wants, needs, c hallenges, and experienc es of ou r b en efi ci ari es.
  14. 14. PROCESS MAPPING IN BETTER IMMUNIZATION DATA INITIATIVE L e a r n i n g a b o u t o u r u s e r s JOURNEY MAP
  15. 15. D e ve l o p i n g e m p a t hy PERSONAS
  19. 19. anthropology engineering enthnography technology socialscience business marketing facilitation qualitative research DESIGN
  20. 20. 72% of newborns have CHX applied to the cord
  21. 21. 3 of 4 community health workers have CHX on hand
  22. 22. 7,904 newborn lives saved in Nepal
  23. 23. T A K E Y O U R B I G I D E A S A N D SPARK CHANGE @ A B M A K U L E C