In today's world of mobile apps, real-time analytics, and speedy SaaS implementations, the debate whether to Build Vs. Buy a business solution has become that much more complex. Asking the right questions of your team and business capabilities can save costs and help ensure you hit your timelines.

1. Build Vs. Buy
10 questions you should ask yourself and your
team before making a decision.

2. Do you have the resources?
Will your IT
department be
tasked with the
project or will you
have to outsource a
developer?
Will this project be
their only priority?
What impact will
this have on
timelines?
In-House IT
Outsource
Will you have tools
to customise once
the system is built?
How will your team
be supported?

3. Today’s world involves mobile
apps, live business intelligence
reporting, and collaborative data
capture.
Do you have the expertise?
Will your in-house system be able progress
your business beyond traditional Paper &
Excel data capture?
Will it provide dynamic and user-focused
interactive tools?

4. Is there a solution readily available?
A solution that has been successful in the market will rely
on customer-driven improvements.
Competition in the market will result in vendors offering
better and better solutions. Enhanced value will be fed by
the need for continuous innovation and improved features.

5. How specific are your
requirements?
Some business requirements appear so specific
that building seems to be the only option.
Integrated Health & Safety Management is a
complex system that exists in a competitive
market. Vendors are providing a range of
choices with regards to customising solutions
to suit your functional requirements.
What are the life-cycle costs to ensure your
system is developed and continually improved
in line with industry best practice?

6. Time is money. Have you examined the impact of
these demands placed on IT, or what business costs
are associated with potential delays in the project?
Will you meet your timelines?
What is the risk of an adverse incident occurring
while you're waiting for the internal build to
completed?

7. Who will support the system?
Have you considered both short and
long-term support costs for your project?
Support is crucial to the ongoing success of any
software, as it directly influences user adoption
and engagement. This critical success factor is
often overlooked during initial analysis stages.
What support resources are available?
Who is ultimately responsible to
ensure the chosen solution is
operational?

8. How adaptable will the solution be?
Integration to your existing systems, data
migration, and flexibility for future
development are all worth consideration.
Will your system be able to grow with the
changing needs of your business?
Who will dedicate time & budget to
upgrading the tech, such as operating
system changes or mobile app builds?

9. What will the
solution cost you in
1 year? 5 years?
Will your hardware
require upgrading?
Will you be able to
build the reports
and data analytics
that will power
your decisions?
Analytics
Engagement
Will you have the
tools to help
encourage the use
and integration of
the software?
What are the costs?

10. What will be the lag or wait to
onboard these features if
they aren't readily available?
Will you get the features?
Typically, when an organization chooses to
build a system there’s always a feature
deficit on its delivery, caused by changing
priorities and shifting timelines.
Will your build offer the most
comprehensive and up-to-date set of
capabilities available?

11. Why not stay with status quo?
The biggest obstacle to moving forward with any project,
be it buy or build, is the movement away from status quo.
Get clarity on the business benefits to streamlining your
processes, and how this will ultimately protect your
business and employees from harm.

12. Request a Call Back
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