1. AMANDA SPELLMAN
1013 Bivens Chapel Road | Birmingham, Al 35214 | 205-655-6383 |
aym2023@gmail.com
OBJECTIVE
Energetic, hardworking, anddependable employee with aneye for detail and customer
satisfaction. Consistentlymaintaining a courteous andprofessional attitude. Highlyorganized and
skilled ina varietyof fields from Customer Service to NetworkEngineering. I amseeking a
position anywhere that will challenge mycomputer networking skills andfullyutilize my
extensive customer service skills.
EDUCATION
Associates ofScience, Network Engineering
Virginia College, Birmingham,AL
Expected April2016
 Major:Network Engineering
 Minor:Business
 RelatedCourse Work:CompTIA A+ (Hardware andSoftware), Network+, Security+, Linux+,
Mobility+, and Cloud+ as wellas Cisco CCENT & CiscoCCNA
 Certifications:A+ and Cisco CCENT
SKILLS & ABILITIES
Cashier and Merchandise Associate
 Multitaskin a fast-pacedretailandrestaurant environment:manage cash transactions,
refreshmerchandise displays, maintain, clean and stock the store
 Provide calm andpositive customer service experience
 Entrusted to openand close the store whenscheduled
Sales
 Greet customers ina friendlyand professional manner
 Ensure customer satisfaction by accuratelypreparingandcompleting their orders
 Troubleshoot andrepair Point ofSales Systems (POS’s), the networkmachinerythey
needed.
Leadership
 Served as Treasurer for the Greater Birmingham Humane SocietyVolunteer Group, Part of
Gamma Beta Phi
 CommunityService Appreciation 2006 for 8 years ina rowof Volunteer work
EXPERIENCE
Kennel Tech
The Greater BirminghamHumane Society, PetSupplies Plus, and Alford
Avenue Veterinary Clinic
From 1998 to 2011
 Responsible for walking, feeding, bathing, grooming, training,
finding dogs, cats and birds newhomes, washing laundry,
dishes, scooping the yards andcleaningkennels, and garbage
Cashier
Sbarro’s Pizza
2004 to 2009
 Provide guest satisfactioninfast-past food industry, manage
cash transactions, prepare meals, anddeliver themwitha
calm andpositive customer service experience
REFERENCES:
 Dana Ray- Kenworth ofBirmingham - (205)612-8868
 JohnnyMcDonald – Johnny’s Airbrush(205) 821-8927