At Maginus, we’ve added new capabilities to the Dynamics AX POS solution to turn it into a Point of Service device. Come to this demonstration to see what we’ve implemented at Fortnum & Mason.

1. Delivering a Point of Service in Store
Providing customers with a consistent
experience across all channels

2. Today’s session
• Stephen Barker-Graham – Head of
Practise Retail & CRM
• Liam Kerrigan - Consultant
• James Armstrong – Consultant
Opportunity for questions at the end

3. The Challenge…

4. Retail is changing
• Migration away from traditional Bricks &
Mortar
• Perception that shops will be showrooms
for remote ordering
• High expectations over choice, supply and
price

5. The Response…

6. Supporting the future of Retail
• Focus shift away from traditional sales
• Enhanced knowledge of your customers
• Offer value-add customer experiences
• Support remote ordering and delivery
• Explore new sales channels

7. The Demo…
1. Look & Feel Intro
2. Customer Visibility
3. Advanced Ordering
4. Flexible Payments
5. Product knowledge
6. Reporting on the till
7. Flexible Sales
Channels

8. 1 - Introduction to AX POS
Look and feel of the solution

9. 2 - Visibility of your customers
Learn more about your customer while
they’re in store
Get visibility of their activities in other
channels

10. 3 - Enhanced Order Management
It’s not just about taking goods off the shelf
and taking them home in a bag

11. 4 - Flexible ways to pay
New ways to facilitate payments from new
types of customers

12. 5 - Know your products
Get access to additional product information
Let the customer make it their product

13. 6- Till based reports
Real-time reports in store
Make decisions based on latest information

14. 7 - Flexible Sales Channels
Design to support channels with specific
requirements –
Airports, Pop Ups, Food & Personal shopper

15. Thank You!
That was how we adapted the POS solution
to support the changing face of Retail
Any questions…?