Quick and simple newsletter tool. Mass send emails to customers right from the 'Manage Customers' and 'Orders' pages!
How often do you need to send a message to group of customers filtered by some criteria like order status? Using Newsletter feature is inappropriate in most cases. With Amasty's E-mail to Customers extension you can instantly create and send a message to as many customers as needed. You can learn more at http://amasty.com/email-to-customers.html
Email to Customers: Magento Extension by Amasty. User Guide.
1. E-mail to Customers
Magento Extension
User Guide
Official extension page: E-mail to Customers
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 1
2. After the installation is complete please
go to admin area > System >
Configuration > E-mail to Customers to
enter default message information.
Please specify your default contact, email template
subject and message (it will be used together with
the template and can be edited when sending each
message). You can be indicate this information
individually for each store view.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 2
3. After that please choose
‘Email to Customers’
option and click ‘Submit’.Please select orders, for
which you would like to
send messages.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 3
4. It is also possible to send an
email to a customer right from
the order page. For this please
click ‘Send Email…’ button (the
one with three dots).
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 4
5. Enter the necessary message information
and click ‘Send’. You can use customer and
order variable in messages, when sending
them from the orders list page.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 5
6. There’s also a new tab on the order view page –
‘Email History’, where you can see all emails sent to
the customer from the ‘Orders’ and ‘Order View’
pages regarding this order. Here are displayed only
emails sent via our extension.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 6
7. After that please choose
‘Email to Customers’
option and click “Submit’.
Please select customers,
to whom you would like to
send messages.
Please note that for messages sent from
customers list page only customer variables
can be used (order variables will not get
displayed, as it is not possible to define to
which of the customer’s orders it is related.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 7
8. It is also possible to send an
email to a customer right from
the Customer Information page.
For this please click ‘Send
Email…’ button.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 8
9. There’s a new tab on the Customer
Information page – ‘Email History’, where
you can see all emails sent to the customer
from the ‘Manage Customers’ and
‘Customer Information’ pages.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 9
10. User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 10
Your feedback is absolutely welcome!
Should you have any questions or feature suggestions, please send an email to:
http://amasty.com/support.html
Thank you!