SlideShare une entreprise Scribd logo
1  sur  10
Télécharger pour lire hors ligne
E-mail to Customers
Magento Extension
User Guide
Official extension page: E-mail to Customers
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 1
After the installation is complete please
go to admin area > System >
Configuration > E-mail to Customers to
enter default message information.
Please specify your default contact, email template
subject and message (it will be used together with
the template and can be edited when sending each
message). You can be indicate this information
individually for each store view.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 2
After that please choose
‘Email to Customers’
option and click ‘Submit’.Please select orders, for
which you would like to
send messages.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 3
It is also possible to send an
email to a customer right from
the order page. For this please
click ‘Send Email…’ button (the
one with three dots).
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 4
Enter the necessary message information
and click ‘Send’. You can use customer and
order variable in messages, when sending
them from the orders list page.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 5
There’s also a new tab on the order view page –
‘Email History’, where you can see all emails sent to
the customer from the ‘Orders’ and ‘Order View’
pages regarding this order. Here are displayed only
emails sent via our extension.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 6
After that please choose
‘Email to Customers’
option and click “Submit’.
Please select customers,
to whom you would like to
send messages.
Please note that for messages sent from
customers list page only customer variables
can be used (order variables will not get
displayed, as it is not possible to define to
which of the customer’s orders it is related.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 7
It is also possible to send an
email to a customer right from
the Customer Information page.
For this please click ‘Send
Email…’ button.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 8
There’s a new tab on the Customer
Information page – ‘Email History’, where
you can see all emails sent to the customer
from the ‘Manage Customers’ and
‘Customer Information’ pages.
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 9
User Guide: E-mail to Customers
Support: http://amasty.com/support.html
Page 10
Your feedback is absolutely welcome!
Should you have any questions or feature suggestions, please send an email to:
http://amasty.com/support.html
Thank you!

Contenu connexe

En vedette

Color Swatches Pro: Magento Extension by Amasty. User Guide.
Color Swatches Pro: Magento Extension by Amasty. User Guide.Color Swatches Pro: Magento Extension by Amasty. User Guide.
Color Swatches Pro: Magento Extension by Amasty. User Guide.Amasty
 
A/B Testing Magento Extension by Amasty | User Guide
A/B Testing Magento Extension by Amasty | User GuideA/B Testing Magento Extension by Amasty | User Guide
A/B Testing Magento Extension by Amasty | User GuideAmasty
 
Follow up email_for_magento_2_user_guide
Follow up email_for_magento_2_user_guideFollow up email_for_magento_2_user_guide
Follow up email_for_magento_2_user_guideAmasty
 
Zoom Pro: Magento extension by Amasty. User Guide.
Zoom Pro: Magento extension by Amasty. User Guide.Zoom Pro: Magento extension by Amasty. User Guide.
Zoom Pro: Magento extension by Amasty. User Guide.Amasty
 
Efficient Order Export: Magento Extension by Amasty. User Guide.
Efficient Order Export: Magento Extension by Amasty. User Guide.Efficient Order Export: Magento Extension by Amasty. User Guide.
Efficient Order Export: Magento Extension by Amasty. User Guide.Amasty
 
Customer Group Catalog: Magento Extension by Amasty. User Guide
Customer Group Catalog: Magento Extension by Amasty. User GuideCustomer Group Catalog: Magento Extension by Amasty. User Guide
Customer Group Catalog: Magento Extension by Amasty. User GuideAmasty
 

En vedette (6)

Color Swatches Pro: Magento Extension by Amasty. User Guide.
Color Swatches Pro: Magento Extension by Amasty. User Guide.Color Swatches Pro: Magento Extension by Amasty. User Guide.
Color Swatches Pro: Magento Extension by Amasty. User Guide.
 
A/B Testing Magento Extension by Amasty | User Guide
A/B Testing Magento Extension by Amasty | User GuideA/B Testing Magento Extension by Amasty | User Guide
A/B Testing Magento Extension by Amasty | User Guide
 
Follow up email_for_magento_2_user_guide
Follow up email_for_magento_2_user_guideFollow up email_for_magento_2_user_guide
Follow up email_for_magento_2_user_guide
 
Zoom Pro: Magento extension by Amasty. User Guide.
Zoom Pro: Magento extension by Amasty. User Guide.Zoom Pro: Magento extension by Amasty. User Guide.
Zoom Pro: Magento extension by Amasty. User Guide.
 
Efficient Order Export: Magento Extension by Amasty. User Guide.
Efficient Order Export: Magento Extension by Amasty. User Guide.Efficient Order Export: Magento Extension by Amasty. User Guide.
Efficient Order Export: Magento Extension by Amasty. User Guide.
 
Customer Group Catalog: Magento Extension by Amasty. User Guide
Customer Group Catalog: Magento Extension by Amasty. User GuideCustomer Group Catalog: Magento Extension by Amasty. User Guide
Customer Group Catalog: Magento Extension by Amasty. User Guide
 

Plus de Amasty

Способы оптимизации работы с памятью в Magento 2
Способы оптимизации работы с памятью в Magento 2Способы оптимизации работы с памятью в Magento 2
Способы оптимизации работы с памятью в Magento 2Amasty
 
Magento Security from Developer's and Tester's Points of View
Magento Security from Developer's and Tester's Points of ViewMagento Security from Developer's and Tester's Points of View
Magento Security from Developer's and Tester's Points of ViewAmasty
 
A joyful shopping experience. Creating e-commerce sites that are effortless t...
A joyful shopping experience. Creating e-commerce sites that are effortless t...A joyful shopping experience. Creating e-commerce sites that are effortless t...
A joyful shopping experience. Creating e-commerce sites that are effortless t...Amasty
 
Order Status for Magrnto 2 by Amasty
Order Status for Magrnto 2 by AmastyOrder Status for Magrnto 2 by Amasty
Order Status for Magrnto 2 by AmastyAmasty
 
Order Attributes for Magento 2
Order Attributes for Magento 2Order Attributes for Magento 2
Order Attributes for Magento 2Amasty
 
Shipping Table Rates for Magento 2 by Amasty | User Guide
Shipping Table Rates for Magento 2 by Amasty | User GuideShipping Table Rates for Magento 2 by Amasty | User Guide
Shipping Table Rates for Magento 2 by Amasty | User GuideAmasty
 
Customer Group Catalog for Magento 2. User Guide
Customer Group Catalog for Magento 2. User GuideCustomer Group Catalog for Magento 2. User Guide
Customer Group Catalog for Magento 2. User GuideAmasty
 
Product Parts Finder for Magento 2 | User Guide
Product Parts Finder for Magento 2 | User GuideProduct Parts Finder for Magento 2 | User Guide
Product Parts Finder for Magento 2 | User GuideAmasty
 
Edit Lock Magento Extension by Amasty | User Guide
Edit Lock Magento Extension by Amasty | User GuideEdit Lock Magento Extension by Amasty | User Guide
Edit Lock Magento Extension by Amasty | User GuideAmasty
 
Meet Magento Belarus 2015: Andrey Tataranovich
Meet Magento Belarus 2015: Andrey TataranovichMeet Magento Belarus 2015: Andrey Tataranovich
Meet Magento Belarus 2015: Andrey TataranovichAmasty
 
Meet Magento Belarus 2015: Igor Bondarenko
Meet Magento Belarus 2015: Igor BondarenkoMeet Magento Belarus 2015: Igor Bondarenko
Meet Magento Belarus 2015: Igor BondarenkoAmasty
 
Meet Magento Belarus 2015: Kristina Pototskaya
Meet Magento Belarus 2015: Kristina PototskayaMeet Magento Belarus 2015: Kristina Pototskaya
Meet Magento Belarus 2015: Kristina PototskayaAmasty
 
Meet Magento Belarus 2015: Mladen Ristić
Meet Magento Belarus 2015: Mladen RistićMeet Magento Belarus 2015: Mladen Ristić
Meet Magento Belarus 2015: Mladen RistićAmasty
 
Meet Magento Belarus 2015: Uladzimir Kalashnikau
Meet Magento Belarus 2015: Uladzimir KalashnikauMeet Magento Belarus 2015: Uladzimir Kalashnikau
Meet Magento Belarus 2015: Uladzimir KalashnikauAmasty
 
Meet Magento Belarus 2015: Jurģis Lukss
Meet Magento Belarus 2015: Jurģis LukssMeet Magento Belarus 2015: Jurģis Lukss
Meet Magento Belarus 2015: Jurģis LukssAmasty
 
Meet Magento Belarus 2015: Sergey Lysak
Meet Magento Belarus 2015: Sergey LysakMeet Magento Belarus 2015: Sergey Lysak
Meet Magento Belarus 2015: Sergey LysakAmasty
 
Meet Magento Belarus 2015: Denis Bosak
Meet Magento Belarus 2015: Denis BosakMeet Magento Belarus 2015: Denis Bosak
Meet Magento Belarus 2015: Denis BosakAmasty
 
Store Credit Magento Extension by Amasty | User Guide
Store Credit Magento Extension by Amasty | User GuideStore Credit Magento Extension by Amasty | User Guide
Store Credit Magento Extension by Amasty | User GuideAmasty
 
Meet Magento Belarus - Viacheslav Kravchuk
Meet Magento Belarus - Viacheslav KravchukMeet Magento Belarus - Viacheslav Kravchuk
Meet Magento Belarus - Viacheslav KravchukAmasty
 
Meet Magento Belarus - Thomas Fleck
Meet Magento Belarus - Thomas FleckMeet Magento Belarus - Thomas Fleck
Meet Magento Belarus - Thomas FleckAmasty
 

Plus de Amasty (20)

Способы оптимизации работы с памятью в Magento 2
Способы оптимизации работы с памятью в Magento 2Способы оптимизации работы с памятью в Magento 2
Способы оптимизации работы с памятью в Magento 2
 
Magento Security from Developer's and Tester's Points of View
Magento Security from Developer's and Tester's Points of ViewMagento Security from Developer's and Tester's Points of View
Magento Security from Developer's and Tester's Points of View
 
A joyful shopping experience. Creating e-commerce sites that are effortless t...
A joyful shopping experience. Creating e-commerce sites that are effortless t...A joyful shopping experience. Creating e-commerce sites that are effortless t...
A joyful shopping experience. Creating e-commerce sites that are effortless t...
 
Order Status for Magrnto 2 by Amasty
Order Status for Magrnto 2 by AmastyOrder Status for Magrnto 2 by Amasty
Order Status for Magrnto 2 by Amasty
 
Order Attributes for Magento 2
Order Attributes for Magento 2Order Attributes for Magento 2
Order Attributes for Magento 2
 
Shipping Table Rates for Magento 2 by Amasty | User Guide
Shipping Table Rates for Magento 2 by Amasty | User GuideShipping Table Rates for Magento 2 by Amasty | User Guide
Shipping Table Rates for Magento 2 by Amasty | User Guide
 
Customer Group Catalog for Magento 2. User Guide
Customer Group Catalog for Magento 2. User GuideCustomer Group Catalog for Magento 2. User Guide
Customer Group Catalog for Magento 2. User Guide
 
Product Parts Finder for Magento 2 | User Guide
Product Parts Finder for Magento 2 | User GuideProduct Parts Finder for Magento 2 | User Guide
Product Parts Finder for Magento 2 | User Guide
 
Edit Lock Magento Extension by Amasty | User Guide
Edit Lock Magento Extension by Amasty | User GuideEdit Lock Magento Extension by Amasty | User Guide
Edit Lock Magento Extension by Amasty | User Guide
 
Meet Magento Belarus 2015: Andrey Tataranovich
Meet Magento Belarus 2015: Andrey TataranovichMeet Magento Belarus 2015: Andrey Tataranovich
Meet Magento Belarus 2015: Andrey Tataranovich
 
Meet Magento Belarus 2015: Igor Bondarenko
Meet Magento Belarus 2015: Igor BondarenkoMeet Magento Belarus 2015: Igor Bondarenko
Meet Magento Belarus 2015: Igor Bondarenko
 
Meet Magento Belarus 2015: Kristina Pototskaya
Meet Magento Belarus 2015: Kristina PototskayaMeet Magento Belarus 2015: Kristina Pototskaya
Meet Magento Belarus 2015: Kristina Pototskaya
 
Meet Magento Belarus 2015: Mladen Ristić
Meet Magento Belarus 2015: Mladen RistićMeet Magento Belarus 2015: Mladen Ristić
Meet Magento Belarus 2015: Mladen Ristić
 
Meet Magento Belarus 2015: Uladzimir Kalashnikau
Meet Magento Belarus 2015: Uladzimir KalashnikauMeet Magento Belarus 2015: Uladzimir Kalashnikau
Meet Magento Belarus 2015: Uladzimir Kalashnikau
 
Meet Magento Belarus 2015: Jurģis Lukss
Meet Magento Belarus 2015: Jurģis LukssMeet Magento Belarus 2015: Jurģis Lukss
Meet Magento Belarus 2015: Jurģis Lukss
 
Meet Magento Belarus 2015: Sergey Lysak
Meet Magento Belarus 2015: Sergey LysakMeet Magento Belarus 2015: Sergey Lysak
Meet Magento Belarus 2015: Sergey Lysak
 
Meet Magento Belarus 2015: Denis Bosak
Meet Magento Belarus 2015: Denis BosakMeet Magento Belarus 2015: Denis Bosak
Meet Magento Belarus 2015: Denis Bosak
 
Store Credit Magento Extension by Amasty | User Guide
Store Credit Magento Extension by Amasty | User GuideStore Credit Magento Extension by Amasty | User Guide
Store Credit Magento Extension by Amasty | User Guide
 
Meet Magento Belarus - Viacheslav Kravchuk
Meet Magento Belarus - Viacheslav KravchukMeet Magento Belarus - Viacheslav Kravchuk
Meet Magento Belarus - Viacheslav Kravchuk
 
Meet Magento Belarus - Thomas Fleck
Meet Magento Belarus - Thomas FleckMeet Magento Belarus - Thomas Fleck
Meet Magento Belarus - Thomas Fleck
 

Dernier

Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxelizabethella096
 
Crypto Quantum Leap - Digital - membership area
Crypto Quantum Leap -  Digital - membership areaCrypto Quantum Leap -  Digital - membership area
Crypto Quantum Leap - Digital - membership areajaynee G
 
Martal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding OverviewMartal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding OverviewMartal Group
 
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATIONHOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATIONpratheeshraj987
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfSocial Samosa
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfevithatojoparel
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxelizabethella096
 
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptxDigital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptxZACGaming
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesMathuraa
 
Cartona.pptx. Marketing how to present your project very well , discussed a...
Cartona.pptx.   Marketing how to present your project very well , discussed a...Cartona.pptx.   Marketing how to present your project very well , discussed a...
Cartona.pptx. Marketing how to present your project very well , discussed a...BeshoyFawaz1
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsVbout.com
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROIShamsudeen Adeshokan
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music businessbrjohnson6
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx23397013
 
Enhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San FranciscoEnhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San Franciscosanfranciscoprfirms
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleMy Heart Throw Pillow
 
Tata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variantsTata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variantsRiteshVishambhari
 
Unlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich ManuscriptUnlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich Manuscriptelizabethella096
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdfTransports Advertising
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.comnmislamchannal
 

Dernier (20)

Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
Crypto Quantum Leap - Digital - membership area
Crypto Quantum Leap -  Digital - membership areaCrypto Quantum Leap -  Digital - membership area
Crypto Quantum Leap - Digital - membership area
 
Martal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding OverviewMartal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding Overview
 
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATIONHOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdf
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdf
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptx
 
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptxDigital-Marketing-Into-by-Zoraiz-Ahmad.pptx
Digital-Marketing-Into-by-Zoraiz-Ahmad.pptx
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
Cartona.pptx. Marketing how to present your project very well , discussed a...
Cartona.pptx.   Marketing how to present your project very well , discussed a...Cartona.pptx.   Marketing how to present your project very well , discussed a...
Cartona.pptx. Marketing how to present your project very well , discussed a...
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
SALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptxSALES-PITCH-an-introduction-to-sales.pptx
SALES-PITCH-an-introduction-to-sales.pptx
 
Enhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San FranciscoEnhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San Francisco
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Tata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variantsTata Punch brochure with complete detail of all the variants
Tata Punch brochure with complete detail of all the variants
 
Unlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich ManuscriptUnlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich Manuscript
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
 
2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com
 

Email to Customers: Magento Extension by Amasty. User Guide.

  • 1. E-mail to Customers Magento Extension User Guide Official extension page: E-mail to Customers User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 1
  • 2. After the installation is complete please go to admin area > System > Configuration > E-mail to Customers to enter default message information. Please specify your default contact, email template subject and message (it will be used together with the template and can be edited when sending each message). You can be indicate this information individually for each store view. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 2
  • 3. After that please choose ‘Email to Customers’ option and click ‘Submit’.Please select orders, for which you would like to send messages. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 3
  • 4. It is also possible to send an email to a customer right from the order page. For this please click ‘Send Email…’ button (the one with three dots). User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 4
  • 5. Enter the necessary message information and click ‘Send’. You can use customer and order variable in messages, when sending them from the orders list page. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 5
  • 6. There’s also a new tab on the order view page – ‘Email History’, where you can see all emails sent to the customer from the ‘Orders’ and ‘Order View’ pages regarding this order. Here are displayed only emails sent via our extension. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 6
  • 7. After that please choose ‘Email to Customers’ option and click “Submit’. Please select customers, to whom you would like to send messages. Please note that for messages sent from customers list page only customer variables can be used (order variables will not get displayed, as it is not possible to define to which of the customer’s orders it is related. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 7
  • 8. It is also possible to send an email to a customer right from the Customer Information page. For this please click ‘Send Email…’ button. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 8
  • 9. There’s a new tab on the Customer Information page – ‘Email History’, where you can see all emails sent to the customer from the ‘Manage Customers’ and ‘Customer Information’ pages. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 9
  • 10. User Guide: E-mail to Customers Support: http://amasty.com/support.html Page 10 Your feedback is absolutely welcome! Should you have any questions or feature suggestions, please send an email to: http://amasty.com/support.html Thank you!