Create informative order statuses to make order processing maximally clear both for customers and for admin users. Easily manage statuses on the grid and timely notify clients about status changes.

1. User Guide: Order Status for Magento 2
Page 1
Order Status for Magento 2
Magento Extension
User Guide
Official extension page: Order Status for Magento 2
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2. Page 2
Table of contents:
1. Order status Creation……………….……………………………………………….…………….…..3
2. Change status on the order view page…………………………………………………….….….6
3. Custom order status in a customer account………………………………………….…….....8
4. Custom email templates creation……………………………..……………………….…….……9
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User Guide: Order Status for Magento 2

3. Page 3
1. Order status creation
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User Guide: Order Status for Magento 2
To create custom order statuses please
go to Sales -> Order Statuses
At the ‘Rule Information tab
please specify the rule name,
status, websites, customer
groups, for which the rule is
intended and all the
information you may need.
Click here to add
a new order
status
Edit already
existing statuses.

4. Page 4
Choose default
Magento order states
to which the custom
status will be applied.
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User Guide: Order Status for Magento 2
Specify custom
status name.
1. Order status creation

5. Page 5
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Enable the option
to automatically
notify customers
once the order
status is changed
to the current one.
User Guide: Order Status for Magento 2
If you are running
multiple store views,
you can specify an
individual email
template for each
store view.
1. Order status creation

6. Page 6
An admin user can change
order status manually on the
order view page. To set a
status for the order click
‘Submit Comment’ button.
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User Guide: Order Status for Magento 2
2. Change status on the order view page
If automatic email notifications are disabled for
the status you choose, but you would like to send
a status change notification for this particular
order, tick ‘Notify Customer by Email’ checkbox
before pressing ‘Submit Comment’ button.

7. Page 7
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User Guide: Order Status for Magento 2
The new custom
order status will
be displayed on
the order grid.
2. Change status on the order view page

8. Page 8
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User Guide: Order Status for Magento 2
Show custom order
statuses in a customer
account.
3. Custom order status in a customer account

9. Page 9
4. Custom email templates creation
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User Guide: Order Status for Magento 2
To create a custom
email template please
go to Marketing ->
Email Templates

10. Page 10
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User Guide: Order Status for Magento 2
Click here to add a new
template.
4. Custom email templates creation

11. Page 11
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User Guide: Order Status for Magento 2
Choose one of default email
templates. After this you can
configure it according to your
specific needs.
4. Custom email templates creation

12. Page 12
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User Guide: Order Status for Magento 2
After the template is
uploaded you can
change an email
content.
4. Custom email templates creation
Specify the name for a custom
email template.

13. Page 13
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User Guide: Order Status for Magento 2
All created custom templates
will be available for order
status notifications.
4. Custom email templates creation

14. User Guide: Order Status for Magento 2
Thank you!
Your feedback is absolutely welcome!
Should you have any questions or feature suggestions, please contact us at:
http://amasty.com/contacts/
Page 14
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