Pekin Insurance has undertaken a strategic core transformation program to increase revenue and accelerate product rollout. This program requires modernizing Pekin's core systems, including policy, claims, and billing, by leveraging Guidewire Software and other insurance applications. To meet this requirement and become more agile, Pekin worked with Deloitte to devise a cloud-first strategy of shifting to a hybrid cloud model with AWS and adopting DevOps methodologies. In this session, AWS, Pekin, and Deloitte outline the benefits of running core Insurance systems like Guidewire on AWS. They also explore ways CIOs can transform organizations by converging emerging born-in-the-cloud technologies with business-centric DevOps operating models.

1. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Raju Debroy
Director of IT, Cloud and Digital Operations, Pekin Insurance
Keval Mehta
Insurance Cloud Lead, Deloitte Consulting LLP
Core Transformation:
How Pekin Insurance Modernized Its
Systems on AWS
Tony Jacob
Worldwide Insurance Business Development, Amazon Web Services
FSI201

2. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Introductions
Keval MehtaRaju Debroy
Director of IT, Cloud and Digital
Pekin Insurance
rdebroy@pekininsurance.com
Insurance Cloud Lead
Deloitte Consulting LLP
kemehta@deloitte.com
Tony Jacob
Worldwide Insurance
Business Development
Amazon Web Services
ajj@amazon.com

3. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Agenda
• Market trends
• Pekin’s cloud transformation
journey
• AWS Q&A with Pekin and Deloitte
• Open Q&A

4. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Examples of why insurance companies move to AWS
Eliminate costly technical
debt
and reallocate resources so you
can deliver high-value, revenue-
generating projects faster.
Reduce risk
by focusing resources dedicated
to security, compliance, and
availability to the most important
areas of your business.
Innovate faster
and solidify your competitive
advantage by merging startup
agility with enterprise experience
and resources.

5. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Insurance firms are transforming and innovating with AWS
Art of the possible
Grid
computing
Core
systems
Data
analytics
AI / Machine
learning
InsurTech
startups
Digital
channels
Widespread adoption today

6. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Pekin’s cloud
transformation journey

7. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Today
Citation: Fortune 500 https://www.cnbc.com/2017/08/24/technology-killing-off-corporations-average-lifespan-of-company-under-20-years.html
New York Stock Exchange Transactions, Statistics, and Data Library - https://www.nyse.com/data/transactions-statistics-data-library
Transformation
is inevitable!
Life expectancy of a Fortune
500 company
75 years
Average number computing transactions
executed per company
50 years ago
15 years
and declining

8. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Challenges
Cloud-first
strategy
Scaled and DevOps
operating model
2016 2017 2018
Minimum
Viable Cloud
Automation
2019+
Unlocking digital
capabilities
Pekin’s cloud journey
Leaders seek new
opportunities to
help solve their
most complex
challenges

9. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Infuse agility to
support business
and technology
transformation
Pekin’s challenges
Monolithic architecture
inhibits speed
Growing technology
debt
Traditional IT
operating model
High capital
expenditure
demands
Minimum
Viable Cloud
Challenges
Cloud-first
strategy
Scaled and DevOps
operating model
2016
2017
Automation
2018
2019+
Unlocking digital
capabilities

10. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Innovate with
AWS: How we
initiated holistic
people, process,
and technology
transformation
Tipping point: Cloud-first strategy
Leveraged cloud capabilities to drive
business innovation
Identified C-Suite to become the organization
change champion
Redefined IT operating model to adopt
DevSecOps principles
Defined a clear business case to drive
cloud transformation
Built Minimum Viable Cloud with Guidewire
InsuranceSuite and MuleSoft on AWS
Challenges
Cloud-First
Strategy
Scaled and DevOps
operating model
2016
2017
2018
Minimum
Viable Cloud
Automation
2019+
Unlocking digital
capabilities

11. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Delivered state-of-
the-art insurance
platform using
Guidewire with the
“click of a button“
Shift from CapEx to OpEx
400+ virtual machines; 26+ Guidewire and
supporting application environments
Four parallel releases; hundreds of
features launched biweekly
600+ developers distributed globally
Accelerate time to market and
improve agility
Leapfrog technology debt
Challenges
Cloud-first
strategy
Scaled and DevOps
operating model
2016
2017
2018
Minimum
Viable Cloud
Automation
2019+
Unlocking digital
capabilities

12. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Elastic AWS architecture
AWS POC Account
Amazon
CloudWatch
CloudTrail ConfigIAM Bucket
Bucket
Primary AWS RegionDR AWS Region
Availability Zone A Availability Zone B
dmz:subnet-A dmz:subnet-B
apps:subnet-A apps:subnet-B
dbm:subnet-A
mgmt:subnet-A
dbm:subnet-B
mgmt:subnet-B
Amazon
NAT GW
Amazon
NAT GW
GW
GPA
Web
Mule
API
Gatewa
y
Mule
ESB
GW
Policy
Center
Online
GW
Claim
Center
Online
GW
Billing
Center
Online
GW
Contact
Manager
Guidewire
Portal
GW
Policy
Center
Aggregat
or
File
Server
SiteFinit
y Agent
Portal
Smart
Comm
OnBase
Web
GW Center
and
MuleSoft
DBs
Data
Warehouse
AWS AD
Connector
Amazon
WorkSpaces
AWS AD
Connector
Amazon
WorkSpaces
Active
Directory
Controller
Active
Directory
Controller
Cognos
Web
.NET ES
IVANS
Downloa
d
IVANS
iConnect
SAP
BODS
AWS
Jump
Box
VPC
Internet
Gateway
VPC S3
endpoints
VPN Gateway
Payment
Solutions
3rd Party
Vendor
Services
Qualys
Mulesoft
IVANS
Transfor
m
Amazon
WorkSpaces
Build Team
On-Premises DC
Legacy
Billing
Code-1
Plus
MapInfo Geo/Stan
Address Broker
Legacy
Integration
FACSYSSolimar Agency Mgmt
System
Legacy Web
Rater
Legacy
Claims
Legacy
Policy Admin
DEV AD
Symantec
Management
ArcSight and
Qualys
Vontu DLP
Management
DevOps Tools VDI
Agents and Staff
On-Premises
DNS
Development
AuthZen
Customer
Gateway
VPN
Connection
8
9
11
7
6
1
2
3
4
5
10
12
13
Management
Tier
Data
Tier
Application
Tier
NetAccess
Tier
• Rich ecosystem of products and services
• AWS automation capabilities can help:
• Ease of integration with third-party tools
• Consistent environment secure by design
• Fast provisioning and deprovisioning to foster innovation
and help reduce financial risk

13. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Scale rapidly in cloud
Challenges
Cloud First
Strategy
Scaled and DevOps
Operating Model
2016
2017
2018
Minimum
Viable Cloud
Automation
2019+
Unlocking Digital
Capabilities
Speed
Quality
Productivity
Operational efficiency
DevOps on AWS
“One-Click”
provisioning of
IT resources

14. Copyright © 2018 Deloitte Development LLC. All rights reserved.
Speed is the
new currency
for business
growth in
insurance
Unlocking digital capabilities
powered by AWS
Challenges
Cloud-first
strategy
Scaled and DevOps
operating model
2016
2017
2018
Minimum
Viable Cloud
Automation
2019+
Unlocking digital
capabilities
Digital
engagement
Digital
insight
Digital
backbone
Social media
collaboration
Product
innovation
Product, data,
and analytics
BOTs
IoT
DevOps
Access
channels
AI and cognitive
Integrated
platforms
Cloud
enablement
Business
intelligence
Customer
experience
Lean
enterprise

15. This publication contains general information only, and none of the member firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities
(collective, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that
may affect your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever
sustained by any person who relies on this publication.
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of
our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2018 Deloitte
Development LLC.
All rights reserved. Member of Deloitte Touche Tohmatsu Limited
Thank you!