Dole Food needed a global SharePoint infrastructure that met tough goals for availability, performance, scalability, and price. Dole also needed a highly scalable and resilient hosting infrastructure for its public web presence. By deploying both on AWS, Dole Food met its goals while avoiding capital expenditures and operational costs. We trace the project’s timeline, discussing how those goals were met and sharing lessons learned. We also talk about how we extended Dole Food’s corporate Active Directory into the AWS cloud.

1. Implementing Dole Food Company’s Global
Collaboration Platform and Web Presence on AWS
Joanna Dyer, Director of IT Solutions, Dole Food Company
November 15th, 2013
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2. Dole – Who Are We?
$6.9 B revenue
Operating in 90 countries
36,000 employees
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3. Dole
We are in the business of bananas and pineapples,
not data centers
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4. Dole Requirements
Business Requirements
Technical Requirements
• Global collaboration
solution
• Secure
• Cost effective
• Single sign on
• 5,000+ users
• Highly available

5. SharePoint in the Cloud
Why SharePoint?
 Price
 Functionality
 Ease of use
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6. SharePoint in the Cloud
Why the Cloud?
 Reduced Costs
 Scalable
 Highly available
 Ease of implementation
 Improved global response time
 Innovation and agility
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7. SharePoint in the AWS Cloud
Why the AWS Cloud?
 $350 K cost savings versus on premises
 License mobility
 Full control
 Amazon Virtual Private Cloud met our
needs
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8. Biggest Challenge?
Security
Security
Security
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9. How Did We Get Security to Agree?
• We got the SAS 70 II reviewed by security
• We conducted independent security audits
• We presented this to the board and audit
committee
• We did at least 16 cuts on the benefits and risks
• We secured very senior management support
• We had numerous calls with AWS
• We had our lawyers talk with their lawyers
• We got an enterprise agreement
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10. Recommendations
1. Make sure business leadership is well aware of the
benefits and is driving the decision
2. Engage and educate your security team early
3. Compromise, if necessary, with additional security
controls
- We added database encryption
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11. How Did the Project Go?
Intranet, Internet and extranet for every division and operating unit of Dole, dual
farms with a custom branding solution in an incredibly short time frame
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13. Adoption Is an Ongoing Effort
Added site collections
Embedded Google analytics so we can see adoption
Nintex for workflow
Activated web office apps
Control point security and permissions management
Sites
500
400
300
200
100
0
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9/1/2013
7/1/2013
5/1/2013
3/1/2013
1/1/2013
11/1/2012
9/1/2012
7/1/2012
Sites
5/1/2012
No. of Sites
•
•
•
•
•
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14. Did It Work Out as Planned?
Well we have to do some fancy
math every month to charge
back the usage to the correct
divisions and accounts – the
bad part of it being popular
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15. Did It Work Out as Planned?
We all know we have to almost
stand on our heads to keep
security happy
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16. Did It Work Out as Planned?
• We ended up with a DR capability for our identity
management as an added benefit
• We reduced our timeframes for deploying new capabilities
• We saved hundreds of thousands of dollars to date
Overall, an amazing experience!
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17. Dole.com gets a new home

18. Dole.com
• Built and tested on an ondemand EC2 instance
• Custom CMS for our
recipes
• Migrated to the live
environment including
staging in a matter of a
few weeks
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19. Benefits
• Fully managed by partner
• Highly available
• Immediate cost savings
• Better performance
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20. Summary
• Overcoming security hurdle was toughest battle!
• Agility
• On demand
• Cost of developing, testing, and managing the
solutions have been drastically lowered
• Choose a trusted partner that knows the
application AND the AWS cloud well for your first
major initiatives
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21. Questions?

22. Please give us your feedback on this
presentation
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