Track 1 - Matt Taylor

1. London 2015

2. IT Transformation with AWS
Matt Taylor – Service Manager. AWS Proserve UK

3. Agenda
• About Proserve
• IT Transformation – the basics
• Phase 1 – Business alignment
• Phase 2 – Migration
• Phase 3 – Transforming operations
• Phase 4 – New state operations
• Outcomes

4. About Proserve

5. AWS Proserve
Supporting enterprises and partners to accelerate cloud adoption.
Global practice with local teams.
Custodians of the AWS Cloud Adoption Framework.
Medium to long term engagements Strategic, business, operational and technical.
On Demand model – you pay for what you use.
Complements other AWS services e.g.
Solutions Architects, Technical Account Managers etc.
Compliments external AWS partners

6. IT Transformation – The basics

7. What do we mean by ‘I.T. Transformation’ ?
Old
New
Time
Benefits • IT Modernization efforts existed since
mainframe migrations
• The focus is on the transition, not on the target
state
• Incorporates change management and
enablement
• Major focus of Enterprise Architecture

8. IT Transformation with AWS
Practice of modernizing the IT function and operating
model, thus enabling companies to effectively include AWS
in their IT environments. IT Transformation focuses on the
journey toward the end state by:
• Managing issues and risks – Project management and scope creep
• Managing customer’s anxiety – Communicate often and effectively
• Building an achievable roadmap – Appropriately plan the transition

9. Transformation goals
Current State
• AWS Awareness – possibly
already tested.
• Some business units may
already be using AWS.
• Lack of confidence in ability to
execute.
• Success Measures not defined
• Existing infrastructure due a
refresh or validity in question.
Cloud IT
Transformation
Future State
• Ability to enter new markets
quickly & safely
• Business focus.
• Increased IT Agility /
Responsiveness.
• Go global instantly
• Infrastructure cost savings.
• Attract & Retain Talent.

10. Transformation with AWS
• Rapid time to live.
• Flexible and testable infrastructure.
• Scalable - up and down.
• Global availability.
• Broad and deep.
• No commitment needed.
• Low cost of entry.
• Tried and tested.

11. Phase 1 – Business alignment

12. Transformation tenets
Focus on the goal and plan a measurable way forwards.
Select an adoption framework.
Build a journey roadmap that is achievable but challenging.
Stick to the plan and move quickly.
Be BOLD.
Build a Cloud Competency Centre and move beyond migration.

13. Cut through the noise
Governance Information Management Strategy Strategic
Planning IT Operations Modernization ROI IT Capability Assessment
IT Process Management CostIT Workforce Optimization
Business Plan Analysis Financial Planning Business Value
Education Benefits Analysis IT Strategy Enterprise Architecture
IT Roadmap Total Cost of Ownership Return on Investment
Business Security Case Development Compliance Hybrid Computing

14. Identify your measures for success.
What is the main business driver ?
• Disaster Recovery or High Availability
• Cost
• Get out of the DC
• Control
• Agility
• …
Can you see inconsistencies within the business?

15. Cloud Adoption Framework (CAF)
In the journey to the
cloud, AWS has
identified 7 key
perspectives
that are important to
consider when
moving to the cloud.

16. Identifying what needs to be done.
We examine each of
these perspectives with
you to identify the
goals, implications,
and specifically what
needs to be addressed

17. Develop an Adoption Roadmap (sample)
Discovery
Workshop
Cloud
Business
Case
Define Security
Requirements
Define Network
Environment
Define
Governance
Structure
Operational
Integration
Security
Operations
Playbook
Cloud
Environment
Optimization
Application
Portfolio
Analysis
Cost and
Billing
Analysis
Training and
Certification
Define Cloud
Environments
Define EA
Policies and
Practices

18. Possible transformation workstreams.
Constant engagement.
3 Year Cloud Transformation Implementation Roadmap
Cloud Business Cases
Application Portfolio
Assessment
Organisational Change Roadmap
Wk2 Wk4 Wk6 Wk8 Wk10 Wk12
Cloud Maturity Assessment
Application PoC
Demonstrable
benefit
Business stream
Operations stream
Tech and Tools stream
Future state
CCC / CCoE
Governance and policy
Training / resource
Execute application migration plan
Build application migration plan
Security

19. Move quickly.
Enterprise wide
Cloud Operating Model
TIME
All In
Legacy
environment
Executive
Sponsorship
,
Hybrid
Architecture
s
Contractual
Framework,
Professional
Services/
Partner
Engagement
Cloud
Centre of
Excellence
Proof of
Concept
Tactical
Project 1
Enterprise-
wide Dev
Ops/ CICD
Capability
Continuous
Improvement
Framework
Cloud
Operating
Model
Circles of
Learning
WHITESPACE
SCALE
PLATFORM (All in)
Tactical
Project 2
 See the viability of
the AWS platform
 Define Objectives &
Metrics
 Better understand
how the AWS
platform benefits
your business
 Build Landscapes &
Automation
 Strengthen
relationship due to
close collaboration
& mutual goals of
POC.
Application
Migration
Roadmap
Infrastructure Centric Application Centric
CloudValue
Level of Adoption

20. Cloud Competency Centre.
• Seize opportunities within the new
team
– Agile approach
– Embrace DevOps practices
– Infrastructure as code
– Explore new tools and techniques
– Automate as much as possible
– Evangelise cloud within the business

21. Example Cloud Competency Centre structure.
Cloud
Competency
Centre
Co-ordinator
Architects
Application
Engineer
Security
Engineer
Knowledge
Support
Operations
Finance
Legal

22. Phase 2 - Migration

23. Transformation trend – Interim state.
AWS SaaS ProvidersOn-Premise
Lift & Shifts
Different
Cloud
platforms
App Owners
Re-
Architected New Projects

24. Strategy: Migrate existing applications.
Requires taking an application inventory and identifying which applications
would be most effective running in the AWS cloud and at what juncture.
Migrated 500 web properties
In 5 months
Migrated clinic trials simulations platform
New product websites in 2 days vs. 2 weeks Simulations in 1.2 hours vs. 60 hours. 64%
reduction in costs
https://aws.amazon.com/solutions/case-studies/unilever/ https://www.youtube.com/watch?v=Vi96WrxAS
go

25. Phased strategy for migration.
Cloud
Assessment
Phase
•Assess Costs
•Assess
Architecture
•Document
current
inventory &
workloads
•Assess
Security
Proof of
Concept
Phase
•Learn AWS
•Build a pilot
•Build Support
within the
organization
Data
Migration
Phase
•Leverage
different
storage options
•Migrate
Application
Migration
Phase
•Lift & Shift
Migration
•Hybrid
Migration
Leverage the
Cloud Phase
•Auto-scaling
•Automation
•Elasticity
•High Availability
Optimization
Phase
•Utilization
•Monitoring
•Efficiency
•Performance
•Re-engineering

26. Trust your support network.
Customer Business Functions
Customer IT
AWS Training
& Certification
AWS
Proserve
AWS SA, TAM
and community

27. Phase 3 – Transforming operations

28. Transforming the IT model.
Management
Tools
Architecture
Operations
Server Team
Storage Team
Network Team
Database Team
Platform Team Desktop
App 1 App 2 App 3
Business Unit 1 Business Unit 2
IT Shared Services
Security

29. Transforming the IT model.
App 1 App 2 App 3
Business Unit 1 Business Unit 2
Security
Cloud
Competency
Centre
Agile IT
Governance
Tools
Reporting
Automation
Tools
Architecture
Operations
Server Team
Storage Team
Network Team
Database Team
Platform Team Desktop
IT Shared Services

30. Maturing the IT model.
Agile ITTraditional IT
Agile ITTraditional IT
Transition projects, workloads and people into the new agile cloud
organisation

31. Phase 4 – New state operations

32. Infrastructure as Code, Automation and micro services.

33. DynamoDB
Create User
Update profile
Send message
Latest messages
Back end
Amazon
Cognito
Javascript
& HTML5 app
Mobile app
Front end
Server-less Backend Applications

34. Working with agile processes.
• Guidance
– Governance, compliance, policy
• Management
– Monitoring, auditing, reporting
• Policing
– Controls, alerting, enforcement

35. Keep the business in the loop.
Constant education back to the business on :
• Progress with against key business drivers.
• Cloud technology with concrete examples.
• Benefits that you see but didn’t anticipate.

36. Outcomes

37. Where this is working.
 Shell is a global oil and gas
company
 Core operational applications
running in production on AWS
 With AWS, Shell has elasticity –
the ability to expand and contract
IT infrastructure as needed
Shell’s Cloud Journey: Operationalising the Cloud Strategy

38. • Founded in 1920, Qantas is Australia’s largest
domestic and international airline
• The airline wanted to develop an in-flight application
that would aggregate and present passenger
information to cabin crew
• By developing the application on AWS, Qantas can
quickly and inexpensively provide cabin crew with
insights into customer needs and wants
Qantas Operates In-Flight Application with Near 100% Availability
Using AWS

39. Vodafone Italy Migrates to AWS and Creates a Secure
Environment for Customer Transactions While Reducing Capital
Costs by 30%
• Vodafone Italy, based in Milan, provides mobile
services for more than 30 million customers
• Customers can buy additional credit—a process
known as “top up”—for SIM cards and as
transactions increased, the company wanted to
offer customers a secure way to top up using a
credit or debit card.
• Vodafone worked with Storm Reply, a member of
the AWS Partner Network, to create a compliant,
secure solution able to handle thousands of
transactions per day

40. Wrap up.
• Get the measure of your customer maturity.
• Migration / new workloads / all in ?
• Engage the support network.
• Apply a framework and ensure nothing is missed.
• Chose a pioneering project with gravitas.
• Make a start and move quickly.
• Define and adhere to controls, compliance and governance.
• Iterate
• Constant business feedback.
http://aws.amazon.com/whitepapers/