The document provides an overview of the Internet of Things (IoT) and how sensors can unlock new applications and insights. It discusses how buildings, vehicles, and cities are becoming networks of sensors and learning systems. It then summarizes some key observations on IoT, including that things are not static assets and can get better over time through software updates. The document also discusses Amazon Web Services' (AWS) IoT platform and tools for connecting devices, collecting and analyzing data, and building applications. It provides examples of potential IoT applications in areas like predictive maintenance, smart cities, and first responders.
11. Products that Get Better with Time
Sonos connected speakers
have evolved using data
over the last ten years
without the customer
replacing anything
20. AWS Platform for IoT
App
Backend
API
Gateway
Lambda
Edge Service
CloudFront
Companion
Apps
Analytics
RedShift
Data
Storage
S3
SDKs
C, iOS
Android
Machine
Learning
Machine
Learning
DynamoDB
APN Partner Solutions
Kinesis
Ingestion,
Protocols &
Security
Device
Shadows
Mobile
Hub
EMR
Reference
Hardware
Rules
Engine
AWS IoT
21. Our strengths
• Focus on security, end to end
• It’s a serverless, managed service
• Built on modern architecture:
messages, events, rules, functions
– at scale
• Front door to all of AWS
• Any chipset
• Any operating system
• Protocol agnostic
• Cost follows usage
23. Predictive maintenance
A comprehensive set of
diagnostic and operational
insights to evaluate and
monitor equipment and
system performance,
identify assets at risk of
failure, and avoid costly
downtime
25. Congestion charge example
Intel DK100
Gateway
AWS IoT
Gateway
Sensor data
from 8
separate
channels fed
into A/D inputs
of DK100
Dynamic Congestion Charging Road
Signs
Cloud-based dashboard (UI) on client
PC/tablet
Things registry
DynamoDB
MQTT broker
AWS EC2
Things Shadows
AWS IoT
26. First responder - example
• A Wireless Services Gateway based upon
Intel Edison connects with peripheral
devices such as the Intel Basis watch,
bodycams, and other environmental
sensors. It encrypts the data and employs
an LTE modem to transmit the
information to the command center.
• The command center aggregates the data
streams from individual first responders
and provides a UI dashboard enabling
monitoring of this information by
command center personnel.
28. Customer example – Rachio Sprinkler Control
Actions
Connected Sprinkler
Controller
Lambda Function
Easily calibrate soil, vegetation, slope, sun
exposure, and nozzle types.
Choose From National And Personal Weather Stations
To Get The Most Accurate Weather Data Available.
No One-size-fits-all Experience - You Have The
Freedom To Make Adjustments Over Time And Tune
Your Rachio To Your Unique Landscape.
33. M E E T
E C H O
The First
Endpoints
of Alexa
The Echo is the first and best-known
endpoint of the Alexa Ecosystem…
The Echo was built to make life
easier and more enjoyable.
We also recently launched
Fire-TV with Alexa integrated
directly into the device.
Bringing Alexa and voice to two of
the best-selling products on
Amazon.com
& F I R E T V
34. Create
Great Content:
ASK is how you connect
to your consumer
T H E A L E X A E C O S Y S T E M
Supported by two powerful offerings
A L E X A
V O I C E
S E R V I C E
Unparalleled
Distribution:
AVS allow your content
to be everywhere
Automated Speech
Recognition (ASR)
&
Natural Language
Understanding (NLU)
A L E X A
S K I L L S
K I T
Counterfeit goods: identify risk of fake products based on counterfeit serial numbers.
Customer adoption models: targeting promotional campaigns more specifically based on likelihood of adoption for a customer: Amazon Student, Dash, Mom.
Item classification: eliminate need for human classification of new grocery items, into categories and subcategories
Sales lead ranking: Prioritize businesses who are likely to be successful deals on Amazon Local.
Search intent: detect intent of query and route to the appropriate category
Global demand estimation: estimate ASIN demand in new regions
Customer support: improve quality and efficiency of customer support experience through social media processing, routing of new information/discovery calls to correct department, detect ‘where’s my stuff’ calls and route appropriately.
Display ads: increase the click through rate of displayed ads by selecting the creative with the best performance for a customer segment: better experience for the customer as more relevant ads.
Like the robots, the connected things (or the assets) aren’t static. Their state, location, behavior can change over time.
Tesla introduced assisted driving with an over the air update, then the summon feature…
The connected things are getting better over time not diminishing in value as we have grown to expect w/ electronics
Back to the point of IoT being plural though... Imagine how much more tesla can do when the car is communicating w/ smart street lights, other cars, etc.
I bring up that it’s plural b/c of 2 things… on one side, you have the analysts and media hyping the volume of IoT. The 20B or whatever getting connected
On the other side, the approach to today’s solutions is still much about connecting the single thing. Which is fine... And expected actually
Gartner hype cycle, at the peak, up next is trough... Real things start to shake out and iot will have to really address the multiple dimensions of today’s businesses.
Take amazon for example… if we build apps to monitor a single robot, we’d have quite a bit of a challenge managing our logistics operations.
Hundreds of thousands or robots like these from Amazon Robotics in our fulfillment centers globally
These are all working in concert with our commerce business to get packages to customers in a quick, safe and reliable manner.
1 hour in some areas! (starter kit plug?)
Like the robots, the connected things (or the assets) aren’t static. Their state, location, behavior can change over time.
Tesla introduced assisted driving with an over the air update, then the summon feature…
The connected things are getting better over time not diminishing in value as we have grown to expect w/ electronics
Back to the point of IoT being plural though... Imagine how much more tesla can do when the car is communicating w/ smart street lights, other cars, etc.
First, How many of you own Sonos. Ok Thanks.
Intro Sonos.
Founded in 2002, Sonos first started shipped its connected products in 2006 ...
so, if you’re not aware, we have a decent size delivery business. In addition to the trucks, we have other methods of delivery…
My next point, the purpose of the thing doesn’t dictate how it can be measured
Totally different type of machine for package delivery.
Lockers providing secure access for pickup in metro areas
And, of course the drone.
The point again… various ways of delivering packages... Machines w/ the same function. VERY different requirements for monitoring and management.
IoT solutions have multiple dimensions in their customer profile as well
Out prime:now service uses contract drivers in some areas
In Europe, we’ve partnered with Audi and DHL to deliver packages to the truck of your car
Own trucks, lease trucks, open customer’s trunk, employ some drivers, contract other, use partnerships… and the center of it is still the customer.
Lot of perspectives to the same challenge
We built AWS IoT with that experience in mind. AWS IoT is a FULLY MANAGED service for connected devices.
Keep that in mind as we discuss the features and you explore your options for IoT partners. IoT is plural and you often don’t know the what extent… we grow w/ your business.
Device Gateway (Messages... These messages typically come from devices...)
Secured by... (new patterns specifically for devices)
Rules Engine (looking at all the messages… pull in context or send for integrations)
Device Shadow
Registry (metadata, device mgmt features)
Cloud Service – it’s updated like one!
Since launch:
-Jokes, Star Trek Nimoy, Rocks paper Scissors, sports scores, Pandora, home automation, ITTT.
Do not use the following (COPPA):
-Dr. Suess
Thank you for taking the time to meet with us today to discuss how Alexa can affect the way you connect with customers.
And how to continue to evolve your product through the power of voice.
Alexa, the platform, has been incredibly well received by consumers and tech enthusiast alike – and we are excited to both share and discuss ways in which you can leverage this technology.
As ideas circulated on what this would look like, the feeling we got is voice is similar to the way computing changed how customers gathered information and connected with others across the world; or the way cloud computing changed how we manage our data. Our belief is voice technology is how people will interact with products moving forward.
You can imagine a world where we are asking for restaurant recommendations, choosing a restaurant and making dinner reservations, and receiving turn-by-turn directions to the restaurant all while driving in your car. Or you’re asking for recipe ideas based on what’s in fridge, getting step by step directions, and asking and receiving suggested wine pairings all while making dinner. Or you wake starting the coffee maker while still in bed.
What’s exciting is this already becoming a reality. The kitchen is where a lot of Echos live today, and customers are already asking for recipe ideas, controlling their entertainment (w/ music and podcasts), setting timers, etc. all in a hands-free way.
And of course the smart home is already a huge industry; and customers can set their security alarm, control their lighting, heat and garage doors w/out having to open up their laptop or find their phones.
Much of this is made possible because of voice technology.
As you can probably guess, we believe voice is a huge part of the future and think its pertinent for you to be thinking about how your product will connect with customers through voice right now.
The Echo is the first and best-known endpoint of the Alexa Ecosystem.
And the first device that allows you to connect with customers, through voice, using Alexa
As mentioned earlier, Alexa and The Echo device was built to make life easier and more enjoyable
Quick Timeline:
Echo Launched late 2014 to Prime members only and by invite only
Even with those restrictions, the product Exceeded our Expectations: We had over a month of orders on backlog
With that success, we launched the Echo to all Amazon.com customers in June of 2015.
And at the same time, we released the SDK for developers to hook into and build
But the Echo is actually a pretty simple device – it’s a speaker, a microphone, and it connects to the internet.
Actually, to be fair it has two downward firing speakers 7 really powerful microphones
But the real magic happens when customers wake the device by saying the word “Alexa”.
And the real beauty of Alexa is the platform.
Echo is the first endpoint for Alexa, but products of all kinds can integrate with the technology.
This is seen with the FireTV which recently launched with Alexa integrated directly into the device, bringing the voice experience directly to a visual endpoint and tying her to a process dying to be freed from the ever growing buttons on a remote control.
While FireTVs don’t have speakers, they do connect to a product that does… so it works.
LEAVE OUT?
This first version is the tip of the iceberg, our product roadmap includes continued updates and features… think of what we’ve done with Amazon Instant Video, Appstore
Now, other times we launch products with a big bang hoping to set a new standard… think Kindle E-reader
Echo falls in-between these two types of scenarios
We knew voice technology was big and wanted to get a MVP out ASAP
But had no idea it would make such a bang from the start
I previously mentioned the Alexa ecosystem, so let’s spend a little time talking about what that means.
The Alexa Ecosystem is supported by two important frameworks that provide unparalleled distribution and ways to connect with your customer.
On one side we have ASK (Alexa Skills Kit) which empowers brands and developers to create rich voice experiences for their consumers;
On the other side is AVS (Alexa Voice Service), which ensures that the places that Alexa can go are endless
All you Have to Do Is ASK (What is the Alexa Skills Kit?)
The ASK is our SDK, read human….our way of making the voice experience via Alexa possible.
ASK gives you the ability to create new voice-driven capabilities (also known as skills, think Apps) for Alexa using the new Alexa Skills Kit (ASK).
You can connect existing services to Alexa in minutes with just a few lines of code.
You can also build entirely new voice-powered experiences in a matter of hours, even if you know nothing about speech recognition or natural language processing.
AVS: Serving a Platform Agnostic Voice Experience
Let’s start with AVS, it’s through the Alexa Voice Service that, hardware manufacturers and other participants in the new and exciting world of the Internet of Things (IoT) can incorporate an Alexa-driven voice experience into their devices.
Any device that has a speaker, a microphone, and an Internet connection can integrate Alexa with a few lines of code.
This enables a platform agnostic growth strategy that ends with your consumer having one, if not multiple seamless touch-points to a world by voice.
Just imagine what that means…
While right now there are two Amazon provided endpoints, picture everything from a car to a microwave to a pen, and more...all enabled to deliver an experience by voice