Part one of a two-part presentation, by Amber Nicholson (University of Otago) and Julie Stretch (Wanaka Public Library), on Document Delivery (Interlibrary Loan) - comparing a large academic library with a regional public library. Presented at the LIANZA Otago Southland LA Day, May 7, 2015.
2. Presentation format
Presented by Amber Nicholson (University of Otago) and Julie Stretch
(Wanaka Library)
● Te Puna interloan - an overview
● University of Otago
o Use and users
o Facts and figures
o Sources
o Challenges
● Wanaka Library
● Any questions?
3. Te Puna Interloan - an overview
● 88% of New Zealand libraries use Te Puna Interloan
● Te Puna Interloan facilitates borrowing from, and
lending to, NZ and AUS libraries
● Te Puna Interloan uses VDX - an OCLC tool
● Jointly administered by LIANZA and the National Library
of New Zealand
● Uses a web interface for initiating, responding to and
monitoring requests throughout the Interloan process
● Allows for charging and reciprocal arrangements
4. University of Otago - Use and users
● ‘Get It Interloan’ used by University staff, students;
Otago Polytechnic staff, students; Hospital staff
● Provides access to books and scans from anything we
don’t hold
● Links into purchase-on-demand
● Free for most items
5. Facts and figures
● 12 staff, across 6 branches, including
o Supply Anchor
o Domestic Requesting Anchor
o International Requesting Anchor
o Flexible Delivery Librarian
● ~10,000 requests for our clients each year,
of which 7,000 are filled
● ~5,000 items supplied from our collections,
of which ~500 are supplied overseas
● Over 90% free to our clients
6. Sources
DU uses a variety of sources, normally in this order:
1. Free local sources (reciprocal arrangements)
2. Subito (copies) - based in Germany
3. Other local sources (NZ and AUS)
4. National Library of Medicine (copies) - based in USA
5. OCLC
6. Other international sources, eg:
a. The Diet Library, Japan
b. ProQuest (theses)
c. British Library
7. Challenges
● Workload!
● Speed of supply, both to and
from Otago
● Navigating international
waters
● Maintaining a client-centred
focus
● Lending from multiple
collections
8. Any questions?
Statistics gathered from University of Otago internal data; Te Puna Interloan
Images on slide 4 from University of Otago website;
other slides are author’s own images (Amber Nicholson)
Consultation bay image used with permission - taken by Kate Thompson, Law Library, University of Otago
Notes de l'éditeur
Te Puna Interloan is an interactive national Interloan management service, linked to key sources of information about resources, in particular the New Zealand National Union Catalogue (NUC) and the Australian National Bibliographic Database. The service uses a web interface for initiating, responding to and monitoring requests throughout the Interloan process.
Te Puna Interloan is based on a product called VDX (Virtual Document eXchange) supplied by OCLC (Online Computer Library Center).
VDX is an implementation of the ILL Service Model as interpreted in the ISO Interloan standards ISO 10160 and 10161. This allows the exchange of Interloan messages and information across various systems.
LIANZA and the National Library have jointly established a billing agency, the Interloan Billing System, to handle all interloan charging. The IBS is operated by the National Library and is designed to provide a low-cost, cooperative approach to billing and crediting of interloan charges. It takes billing information electronically from Te Puna and other sources, or manually. Use of the IBS for billing purposes is optional.