Tourism and Hospitality Industry

1. Sustainable Development in
Tourism and Hospitality
Industry

2. Hospitality Industry
• Hospitality is an art of delivering good customer
experience to people
• It is the relationship between a guest and a host,
wherein the host receives the guest with goodwill.
• It includes lodging, restaurants, event planning, theme
parks, transportation , cruise line and additional fields
within the tourism industry.
• example: whenever you walk into a hotel, restaurant or
an event, your needs are attended to buy people
specializing in hospitality and tourism.

3. Tourism
• Tourism is one of the world’s fastest growing
industry.
• Tourism is travel for recreational, leisure, or
business purposes.
• Acts as a major source of income for many
countries.

4. Sustainable Tourism
 Tourism that respects both local
people and the traveller, cultural
heritage and the environment
 It seeks to provide people with an
exciting and educational holiday that
is also of benefit to the people of the
host country
 Make a positive impact to the
environment

5. Statistics
Year

7. Number of people travelling to India

8. Sustainable
tourism
Society
Environment
Cultural
E-tourism

9. Environment- eco tourism
• Eco tourism is also called green tourism
• Its objective to preserve the nature and approach to
rare species
• Its support the protection of natural areas by
generating economic benefits for host communities
and organisations with conservation purposes

10. Cultural Tourism
• It tends to focus on the indigenous people of an area and
their traditional customs, arts, crafts, ceremonies,
architecture, religion and lifestyles
• It establishes and reinforces identity and helps to build
image
• Travellers can live in the traditions and learn the cultures
of the respective countries that they are visiting

11. E- Tourism
•Also known as travel technology or e-travel
•It is a research area in which the adoption of
information
and communication technology (ICT) by tourists and
businesses transforms the processes and the value
chains in the tourism industry

12. Society Tourism
• It includes health tourism
• Health tourism is also known as medical tourism, or
health care traveller
• It basically refers to people travelling abroad to
obtain medical treatment
• Medical tourism is highly promoted by big corporate
hospitals in developing countries
• They provide high quality medical services at cheaper
prices to patient from industrialized nation

13. Heritage Tourism
• Also known as Diaspora tourism
• Defined as travelling to experience
the places, artifacts and activities
that authentically represent the
stories and people of the past
• It includes cultural , historic
Historic and natural resources

14. Mice Tourism
 Mice stands for a meeting, incentive, conventions
and exhibition which is the type of event in
tourism used by large group of company
 There are various travel management companies
like international travel house that provides
travel services of mice

15. Accessible Tourism
 It enables people with access requirements,
including mobility, vision, hearing and cognitive
dimensions of access, to function independently
and with equity and dignity through the delivery of
universally designed tourism products, services
and environments.
 It is inclusive of all people including those
travelling with children in prams, people with
disabilities and seniors

16. Low carbon Tourism
 It includes any form of tourism with a low energy
intensity, ensuring carbon dioxide emissions
produced by transport, accommodation and
activities are kept minimum.
 It is associated with rail-or coach based transport
short to medium halt distances domestic tourism
 This is an emerging topic and linked to the term low
carbon future which humanity will need to aim by
mid century to avoid dangerous climate change

17. Spiritual Tourism
• It is also known as
faith tourism
• It is an act of travelling
domestically or
overseas to visit
spritual places such as
temples, mosque
,churches and spiritual
gardens
• This tourism is
motivated by faith and
religious regions

18. Sustainable Tourism as a part of development
 Developing of new businesses
 Expanding job opportunities
 Increasing income
 Marketing new products
 Improving infrastructure
 Integrating local economy
 Encouraging diversification
 Higher quality of life for local population

19. Improvement of sustainable tourism

20. How can we keep Sustainable Tourism
 Go green at your hotel
 Say no to illegal trade
 Support sustainable options in island destinations.
 Take care of heritage places.
 Use reusable bags
 Respect the practices of local people.

23. City of Gijon
• Certified in 2013 as “Biosphere World Urban
Destination”, awarded by the Responsible
Tourism Institute(ITR) and supported by UNESCO.

25. Bio hotel- Colombia
• This place stands first in applying new
technologies and appropriate practices around
sustainability
• BIOHOTEL is a pioneer for LEED Certification in
South America.
• LEED stands for Leadership In Energy and
Environmental Design.

27. FEYNAN ECO-LODGE
 This eco lodge is one of National Geographic’s top 25
eco lodges in the world in 2013.
 Feynan eco- lodge stands first in the eco tourism in
Jordan.
 Owned by the royal society for the Conservation of
Nature(RSCN) operated by eco hotels

29.  It is located inTravancinha,12 km from the Natural
Park of Serra da Estrela (Portugal)
 It contributes for the enrichment of local
biodiversity and offers a sustainable lodgement
experience
 There are stone cottages and thatched roofs were
set around a biological pool
Tourismo de aldeia

30. Presented By:
Ananya Sharma
Bhavya Mathur
Neha Bansal
Digvijay
Prashant Soni
Rishiraj