A simple, valuable downloadable top tips one-pager to share with Line Managers especially those who are managing absence cases.

1. ManagingWELL
Top tips for managing health at work
LOOK & LISTEN
Listen not only with your ears
but also with your eyes.
 What are they saying?
 How are they saying it?
 Body language.
 Any changes in behaviour,
performanceor decision
making over the past few
weeks or months?
 Have they been complaining
of any health issues for
several weeks?
Common Adjustments
 Access to buildings / rooms
 Equipment.
 Start / finish times.
 Writing down instructions.
 Fixed breaks.
 Additional unplanned breaks.
 Allocated parking.
 Time off for medical
appointments.
 Sickness absence triggers.
 Meeting locations.
 Re-allocating some tasks.
review - Put a review date
for adjustments in your diary.
Action - Do what you said
you would do.
Consistency - Start with
common adjustments and
only deviate if you can justify
this due to symptoms
or situation. Document why
you made your decision.
Keep good records
If you didn’t write it down or
keep a copy, it didn’t happen.
 Notes and outcomes.
of meetings.
 Emails and Reports.
 Adjustments made.
 Photos and reports
of accidents.
Communicate
Be supportive but thorough.
 Don’t be afraid to say,
“You don’t seem to be your
usual self over the past few
weeks, are you okay?”
 Communicate any
performance issues
you have identified in
a timely way.
 Remind them of any
organisational benefits.
Ask Questions
You don’t need to be an
expert in health issues but you
should gain insight into their
symptoms and consider how
these are affecting or could
affect their ability to perform
at work.
 How are you feeling today?
 What symptoms are
you experiencing?
 How long have you been
getting them?
 Are they getting better
or worse?
 Have you had them before?
 Are there any parts of your
job role you are
having difficulty with?
 Have you been seeing
your GP or getting other
treatment / help?
 How do you think the
treatment / help is working?
*Theinformationcontainedisforgeneraladviceonly.
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