1. ANDREW J. TURNER
Accomplished corporate communications professional with extensive experience driving
employee engagement across complex, global organizations. Skilled at leveraging
latest technologies to enhance messaging and strengthen collaboration. Effective
communication partner to senior business leaders. Strong, AP Style-proficient writer and
presenter (with professional acting training and experience).
Travelers Hartford, CT
Director, Internal Communications 2015 - Present
Responsible for strategic, internal messaging for The Travelers Companies, Inc. With multi-
platform and multi-media enhancements, significantly transformed employee engagement for
30,000 employees globally.
• Managing editor for enterprise-wide intranet platform for US-based employee population.
• Provides CEO and senior leadership messaging support, including leadership
messages, written and video, blog post writing and graphics creation.
• Developed an internal writing style guide for use across marketing, communications,
research and customer experience functions.
• Redesigned and expanded a network of digital screens for local engagement.
• Created editorial board to bring together internal and external communicators from all
lines of business to effectively collaborate on messaging strategy.
• Oversees a team of freelance writers and proofreaders to support Internal
Communications and Media Relations objectives and quality.
NBCUniversal New York, NY
Vice President, Internal Communications 2007 - 2014
Developed and executed internal communications strategy for 30,000 global employees. Drove
overall employee engagement through range of initiatives and tools, including executive
messaging, intranet, and promoted Human Resources information.
• Project manager on global intranet (myNBCU) redesign and launch.
o New site generated16,000 daily uniques and 60,000 daily page views, a 27%
increase in page views over two-year period.
o 2014 company-wide survey of 28,000+ employees globally listed myNBCU as
the number one preferred source of company news and information.
• With Communications team, developed, launched, and daily programmed for an internal
broadcast network called The Channel, leveraging existing company media and the
development and execution of original content.
• Introduced social media tools and trends on all internal communications platforms, which
expanded channels of peer-to-peer collaboration.
• Created and produced The Best Advice, an internal video interview series focused on
senior leadership career growth, business messaging, and mentorship.
• Managed content strategy on external consumer sites (nbcuni.com and
universalstudios.com).
• Partnered with Senior HR Managers to define communications strategy, consult on best
user experience regarding benefits, work life programs, health services, training, et al.
• Executed Town Hall employee meetings, driving strategy and content with senior
management team, from multiple locations around the globe broadcast to 15 employee
locations and streamed live on intranet.
turner.andrew2017@gmail.com
www.linkedin.com/in/aturner2017
818 749-9608 (cell)

2. Director, Internal Communications 2004 – 2007
Led internal communication strategy during NBC/GE acquisition of Universal Studios. Managed
diverse content owners to establish online presence for the new company.
• Led the internal messaging plan from senior leaders, which promoted the new portal.
Pitched and gained approval of strategy and implementation plans.
• Created Quarterly Business Updates to Senior HR Managers and Communications
Leads which aggregated and distilled performance metrics from the businesses. This
information was central to employee meetings, roundtable discussions, and senior
leadership messaging.
• Wrote and edited company newsletters.
• Developed first major intranet portal redesign, launched in February 2007.
• Launched internal video streaming site offering secure, non-downloadable content for
businesses to showcase creative content.
UNIVERSAL STUDIOS Universal City, CA
Manager, New Media Communications 2001 – 2004
Managed daily new media activity for the company and developed strategic employee
communications. Led intranet/internet maintenance, content, development and marketing.
• Primary editorial point of contact for all content areas on company intranet.
• Responsible for maintenance, marketing, and overall growth of Intranet.
• Partnered with Factiva to improve and develop online news delivery service (Dow Jones
Interactive and the Intranet Tool Kit).
• Created multimedia content in Photoshop, including streaming video and animated GIFs.
• Launched online business unit projects to raise employee awareness of the company's
products and product launches.
• Summarized and distributed breaking daily news clips for senior management team.
Administrator, Corporate Communications 1996 – 2000
General office and corporate event supporting news clips creation, gathering and filing.
• Worked with the Corporate Communications team on the launch and marketing of the
company’s first intranet site.
• Gathered, disseminated. and archived news clips to senior executives.
• Supported Corporate Communications on corporate event planning.
Professional Actor Chicago, IL 1989 - 1996
• Membership in Screen Actors’ Guild and Actors’ Equity Association still current.
• Classically trained at the London Academy of Music and Dramatic Arts.
EDUCATION
Boston College 1984 – 1988
Bachelor of Arts & Sciences in Philosophy
Multimedia and Graphic Design Skills
Photoshop CC 2014 Vignette Content Management LyrisHQ.net
Power Point Drupal Content Management Basic HTML