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The MSH-Colleaga Innovation
Program Acceleration Project
Team members:
May Chang, Dr. George Arnold, Dan Gordon, Erin Gilbart, Diane Purdy, Adam
Erwood, Marianne St.Jean, Sue Brown, Syed Sarwar, Roc Chen, Robyn Berridge
Discover
Collaborate
Apply
CHALLENGE
THE
To foster a culture of
innovation at MSH
How do we empower our people to be agents of
change?
How do we capture different perspectives on
critical issues?
To structure and scale
improvement and
innovation
To solve or dissolve
strategically
impactful issues
How do we generate momentum that leads to
focused action and faster realization of benefits?
How do we learn from what other people and
organizations have done?
The healthcare sector
has one of the highest
rates of workplace
violence in Ontario.
A Call to Action for
staff-sourced solutions.
More ideas = more
innovation. Everyone
can do it.
SOLUTION
THE
Colleaga is an innovation engine
which allows staff-sourced ideas
and the most relevant ideas from
global communities of practice to
move through a structured process
to create value more quickly.
A Community of
Practice with
connections to other
members and a
knowledge repository
of relevant solutions
Structured innovation
processes make the
path forward visible
Governance to ensure
swift decision-making
Tools to facilitate
collaboration, idea
management and
innovation portfolio
management BUSINESS
CASE
PROPOSAL
VALUE
PROJECT
IMPROVEMENT
IDEAS
PROTOTYPING
PROOF OF
CONCEPT
VALUE
COMMERC-
IALIZATION
INNOVATION
IDEAS
PROJECT
THE
Timeline: ~3 month trial
November 2016-March
2017
Goals: Increased
engagement over the
course of the program &
identification of value-
driving projects
Numbers: 37 ideas, 96
comments, 25
participants / 35 users
Shortlisted Ideas – 2 quick wins and 2 potential projects - centred around staff skills
development, awareness and communication, and delighting patients
Next step  Business Case development
Potential impact > $1M in cost savings and cost avoidance (reduced workplace insurance premiums)
Early Results show excellent potential for positive outcomes and
the enculturing of innovation at MSH
Define Challenge Framework
Redefine Issues
Generate Ideas
Plan Implementation
Implement
Measure Value
Call to Action:
Reduce Workplace Violence at MSH
LEARNINGS
EMBRACING FAILURE &
1. Structured innovation
requires effort but
facilitates faster movement
of ideas towards value.
2. The platform encourages
collaboration.
3. Innovation is a team
sport. The ability to
comment on others’ ideas
improves upon them.
Plan
Do
Check
Adjust4. We need to find ways to
make the platform more
accessible to time-strapped
healthcare workers who do
not have a dedicated
computer or workstation.
5. How do we make space
for grass-roots innovation
to shape the hospital’s
future without taking away
from patient care?
NEXT STEPS
THE
Colleaga is orchestrating an
innovation ecosystem.
Our goal is to spread learnings to other
hospitals and health system players. To
facilitate that, we are constantly:
• Reaching out to healthcare
organizations
• Sharing our expertise
• Improving the functionality of our
platform
• Improving the experience of
Colleagians using the platform
Fiscal Efficiency Challenge
2nd Joint Project between MSH and Colleaga
Join the Challenge

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Colleaga

  • 1. The MSH-Colleaga Innovation Program Acceleration Project Team members: May Chang, Dr. George Arnold, Dan Gordon, Erin Gilbart, Diane Purdy, Adam Erwood, Marianne St.Jean, Sue Brown, Syed Sarwar, Roc Chen, Robyn Berridge Discover Collaborate Apply
  • 2. CHALLENGE THE To foster a culture of innovation at MSH How do we empower our people to be agents of change? How do we capture different perspectives on critical issues? To structure and scale improvement and innovation To solve or dissolve strategically impactful issues How do we generate momentum that leads to focused action and faster realization of benefits? How do we learn from what other people and organizations have done? The healthcare sector has one of the highest rates of workplace violence in Ontario.
  • 3. A Call to Action for staff-sourced solutions. More ideas = more innovation. Everyone can do it. SOLUTION THE Colleaga is an innovation engine which allows staff-sourced ideas and the most relevant ideas from global communities of practice to move through a structured process to create value more quickly. A Community of Practice with connections to other members and a knowledge repository of relevant solutions Structured innovation processes make the path forward visible Governance to ensure swift decision-making Tools to facilitate collaboration, idea management and innovation portfolio management BUSINESS CASE PROPOSAL VALUE PROJECT IMPROVEMENT IDEAS PROTOTYPING PROOF OF CONCEPT VALUE COMMERC- IALIZATION INNOVATION IDEAS
  • 4. PROJECT THE Timeline: ~3 month trial November 2016-March 2017 Goals: Increased engagement over the course of the program & identification of value- driving projects Numbers: 37 ideas, 96 comments, 25 participants / 35 users Shortlisted Ideas – 2 quick wins and 2 potential projects - centred around staff skills development, awareness and communication, and delighting patients Next step  Business Case development Potential impact > $1M in cost savings and cost avoidance (reduced workplace insurance premiums) Early Results show excellent potential for positive outcomes and the enculturing of innovation at MSH Define Challenge Framework Redefine Issues Generate Ideas Plan Implementation Implement Measure Value Call to Action: Reduce Workplace Violence at MSH
  • 5. LEARNINGS EMBRACING FAILURE & 1. Structured innovation requires effort but facilitates faster movement of ideas towards value. 2. The platform encourages collaboration. 3. Innovation is a team sport. The ability to comment on others’ ideas improves upon them. Plan Do Check Adjust4. We need to find ways to make the platform more accessible to time-strapped healthcare workers who do not have a dedicated computer or workstation. 5. How do we make space for grass-roots innovation to shape the hospital’s future without taking away from patient care?
  • 6. NEXT STEPS THE Colleaga is orchestrating an innovation ecosystem. Our goal is to spread learnings to other hospitals and health system players. To facilitate that, we are constantly: • Reaching out to healthcare organizations • Sharing our expertise • Improving the functionality of our platform • Improving the experience of Colleagians using the platform Fiscal Efficiency Challenge 2nd Joint Project between MSH and Colleaga Join the Challenge