An introduction to IBM MessagSight, IBM's gateway to the Internet of Things and Mobile Messaging. As the Internet of Things and M2M become more pervasive are you ready to engage and get the benefits? Do you want to get the benefits of rapid, reliable messaging in the mobile world? This session will cover an introduction to MessageSight, latest updates and an introduction to MQTT.

1. © 2014 IBM Corporation
Introduction to IBM
MessageSight
Gateway to the Internet of Things
and Mobile messaging
IOT-1899

2. Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change
or withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general
product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a
commitment, promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not be incorporated
into any contract. The development, release, and timing of any future features or
functionality described for our products remains at our sole discretion.
Performance is based on measurements and projections using standard IBM
benchmarks in a controlled environment. The actual throughput or performance
that any user will experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in the user’s job stream,
the I/O configuration, the storage configuration, and the workload processed.
Therefore, no assurance can be given that an individual user will achieve results
similar to those stated here.

3. IBM Messaging – Market segments
Deliver Messaging Backbone for Enterprise
Focus on traditional MQ values, rock-solid enterprise-class
service, ease-of-operation, breadth of platform coverage,
availability, z/OS exploitation
Capture Big Data from Mobile and Internet of Things
Focus on Internet-scale events, m2m device enablement,
zero-admin, security and privacy, feed into real-time
analytics, location-based notifications
Enable Developers to build more scalable, responsive
applications
Focus on new app dev use cases, breadth of languages, ease-of-
deployment, lightweight services, integration with developer
frameworks

4. 50Bn Connected Devices by 2020
4Q 2013, Dept store
drives 32% of sales online1.8Bn New Smartphones in 2013
Tablets outnumbered PC
sales in 4Q 2013
The world is changing…

5. Devices & Mobiles will be the touch points that drive new revenue streams
New Customer Interaction Points for the 21st Century

6. Smart Scales:
Track health in
outpatients
Connected car:
Tracks location, status of
car parts
Mobile:
Mobile payments
Heating and Air
Conditioning:
Maximum efficiency using
weather predictions and
remote control
Building Security:
Facial recognition, remote
notification
Smart Deliveries:
Track parcel
Monitor and open garage
door remotely on arrival
Smart Meter:
Track and
control usage
Vending Machine:
Stock reporting,
temperature, shelf life
HealthCare:
Monitor patients at
home
Container Tracking:
End to end tracking,
prevent tampering
The Internet of Things is everywhere…

8. Mobile Is Changing Interactions Across Industries
Mobile banking
transactions grew at
138% CAGR
from 0.3B in 2008
to 9.4B in 2012
25% of all
online search for
travel comes from
a mobile device
1/3of citizens
access the U.S.
federal government
website by logging in
from phones or tablets

9. And Ultimately Changing How Individuals Are Getting
Things Done
62% use
devices for work
related email
47% use
devices to read
and write docs
41% use
devices to access
work related apps

10. Connecting the Enterprise to the Internet of Things and Mobile
• Purpose-built messaging appliance
• Secure, Easy to deploy, Simple to manage
• Developer-friendly support for JavaScript APIs, WebSockets,
Android, and iOS
• Optimized for wireless communications and massive scale
Internet of Things and Mobile at edge of enterprise
Introducing IBM MessageSight

11. Use cases

12. Business Challenge: Optimize utilization of service resources and
and reduce mean-time-to-repair though real-time predictive failure
analysis and service logistics pre-staging
Data Sources
Engine Control Module
In-dash Head Unit
via Wireless Networks
Real-time Logistics
Optimization
(Parts & Skilled Labor)
Real-time
Analytics
Operational
Decision
Management
IBM MessageSight gives you the ability to securely and reliably integrate
millions of vehicles into a centralized large-scale monitoring and control
infrastructure while minimizing data and operational costs as well as server
build out.
Automotive Use Case
Service Revenue Optimization

13. Business Challenge: Tap new revenue streams of value-add vehicle
services based on secure and reliable mobile integration with the vehicle
Data Sources/Destinations
Mobile Users & Vehicles
Decision
Management
System
“I forgot to lock my car!”
“It’s starting to rain, roll up my car windows!”
“Start my car a/c before I leave work”
IBM MessageSight provides secure and reliable connectivity between mobile apps
with vehicles on a large scale in a cost effective manner.
Reliability is critical in consumer-centric applications where trust, safety and
value-add protection are keys to customer satisfaction and revenue opportunity.
Automotive Use Case
Value-add Mobile Services

14. Business Challenges: Improve energy awareness and use in the home.
Improve ability of the grid to respond without more infrastructure and
powerlines
Smart Meters
Solar Panels
Appliances
Electric Car
Decision
Management
Business Process
Management
Data
Integration
Homeowner
Energy and Utilities Use Cases
Smarter Home, Smart Grid
Power Grid
Monitor
Utilization
Data
Usage Data
Change
demand

15. Business Challenge: Allow at-risk patients to continue to live at home in
familiar surroundings, decreasing care costs while maintaining
situational responsiveness of caregivers
Heating System Sensors
IBM MessageSight provides secure and reliable connectivity between, sensors,
mobile apps with vehicles on a large scale. Security and reliability are critical in
healthcare applications where trust, safety and piece of mind are keys to
customer satisfaction and revenue.
Heart/Vital Signs Monitors
Basement Water Sensors
At-Risk Patient Community
Homes Monitored by Sensors
Patient Management
Application
Emergency Services Relatives/Caregivers
HealthCare Use Case
In-home Patient Monitoring

16. Business Challenge: Provide secure and reliable “Push” delivery of
confidential data in real time directly to the handset without having to
send that data through insecure and/or costly 3rd-party services
IBM MessageSight provides secure and reliable bi-directional interactivity for
mobile apps on a large scale. Backend applications no longer have to wait be
“polled” by clients and can proactively engage customers for smarter results
in real time.
Mobile Banking
Customer Handsets
Mobile Banking
Application Server
1) Banking Server
triggered to notify
customer with
confidential data
2) If handset is online and app is
running, data is delivered
immediately, reliably, and
securely
3) If app not online, send wake up
to WorkLight (containing no
confidential data)
3rd-party Native
Notification Service
(eg APNS)
5) Wake up app
6) App wakes and gets
data direct from
MessageSight
4) WorkLight sends
to native
notification WorkLight
Financial Services Use Case
Mobile Banking

17. Business Challenge: Allow your customer to engage with your company
securely, and seamlessly through private Instant Messaging across
different platforms
IBM MessageSight provides secure and reliable bi-directional interactivity for
mobile apps and for HTML5 web applications on a large scale.
Mobile Customer
Using Branded App
Messaging
Application
Controller
Secure Customer Instant Messaging
Cross Industry
Customer
On Web site

18. The Appliance in detail…

19. • Extends IBM Messaging family with secure,
easy to deploy appliance-based messaging
gateway
• Optimized for massive scale Internet of Things
and Mobile use cases at edge of enterprise
• Exploits hardware acceleration for high
performance
• Can extend existing messaging infrastructure
or be used standalone
Designed for
Things
Developer
Friendly
Scale For
the Internet
Of Things
And Mobile
Easy to
Integrate
Secure
And
Easy to
Deploy
IBM MessageSight V1.1
IBM MessageSight

20. Open Royalty Free Specifications being standardized by
OASIS under Paho
• Sponsors: Cisco, Blackberry, Kaazing, Red Hat, VMware,
IBM, etc.
Efficient two-way messaging protocol designed for
constrained devices, low-bandwidth, unreliable
networks
Three qualities of service:
0 – at most once delivery
1 – assured delivery but may be duplicated
2 – once and once only delivery
Built-in constructs to support loss of contact between
client and server.
“Last will and testament” to publish a message if the client goes offline
“durable” subscriptions
Retain messages for fast access to last data
Designed for
Things
M2M and Mobile
IBM MessageSight
Optimized for Wireless with MQTT

21. Action HTTP MQTT
Get single piece of data 302 bytes 69 bytes (<4 times)
Send single piece of data 320 bytes 47 bytes (<6 times)
Get 100 pieces of data 12600 bytes 2445 bytes (<5 times)
Send 100 pieces of data 14100 bytes 2126 bytes (<6 times)
Characteristics HTTP MQTT
Style Document-centric, request/response Data-centric, publish/subscribe
Verbs GET/POST/POST/DELETE, complex spec Pub/Sub/Unsub, simple protocol, easy to
learn
Message size Large message, lots of data in headers 2 bytes in minimum header
Quality of Service None, requires custom coding in application 3 levels – best-effort, at-least-once, exactly
once
Data distribution No distribution mechanism (1-to-1 only) Fully supported. 1-to-none, 1-to-1, 1-to-n.
MQTT: Optimized for Wireless
Optimizing network with event-driven notification

22. 2U form factor rack-optimized appliance
• Hardened appliance; DMZ ready
– No user accessible Operating
System
– Signed and encrypted firmware
– No user installed software
Multiple network interfaces:
• 8 x 1GbE ports
• 4 x 40GbE ports
Deploy in less than 30 minutes!
Authentication via LDAP servers
SSL and TLS support: SSL v3 and TLS 1.0, 1.1
and 1.2
FIPS 140-2 Level (1-certified cryptographic
module)
Fine-grained messaging authorization policies
which restrict access based on combinations
of:
• User or group, Client identifier, Protocol,
Network interface, Listening address and/or
port, Client IP address or range, Destination
(topic and queue) name
Secure
And
Easy to
Deploy
IBM MessageSight
Secure and Easy to Deploy

23.  Built-in dashboard with common metrics on the Web UI
 Various built-in queries available through Web UI and
CLI
 Ability to publish Monitoring/Metrics data to an
administrative topic
 Topic subtree: “$SYS/ResourceStatistics”
 This enables simplified and more flexible integration with
existing monitoring tools / applications as well as the ability
to build custom monitoring apps / dashboards
Secure
And
Easy to
Deploy
IBM MessageSight
Simple to Manage

24. Developer-friendly APIs and libraries
 MQTT 3.1 clients and libraries for a variety of platforms (C and
Java- Based APIs)
 Clients for Google Android and Apple iOS
 JavaScript API for HTML5-based applications using Websockets
 PhoneGap MQTT plug-ins with JavaScript API for use with IBM
Worklight, Apache Cordova, and Adobe PhoneGap
 JMS 1.1 client libraries
 JEE/JCA Support
 Extended to support Shared Subscriptions
 “MessageSight for developers” Virtual machine
 Makes it easy to develop applications
Developer
Friendly
IBM MessageSight
Developer Friendly

25. function connect(form) {
try {
client = new Messaging.Client(hostName, port, clientId);
} catch (exception) {
alert("Exception:"+exception);
}
client.onMessageArrived = onMessageArrived;
client.onConnectionLost = connectionLostCallback;
client.connect({onSuccess: onSuccessCallback});
}
Connect to
the server
Create client
Set callbacks
function doSend(form) {
if (form.textMessage.value == "") {
message = new Messaging.Message("");
} else {
message = new Messaging.Message(form.textMessage.value);
}
message.destinationName = form.topicName.value;
client.send(message);
}
Send the
message
Create Message
object
Set Topic
function onMessageArrived(message) {
var form = document.getElementById("basic");
form.receivedMessage.value = message.payloadString;
}
Show the payload
in a field
Connect
Publish
function subscribe(form) {
client.subscribe(form.subscribeTopicName.value);
}
Subscribe to
A topic
Subscribe
Receive
25
IBM MessageSight
JavaScript API example

26. Integration with application servers using Java Connector
Architecture (JCA)
• Integration with Message Driven Beans (MDBS)
• Shared Subscription for scalability
• Support for TLS/SSL security
• Local and XA transaction support
• HA-aware
Built-in Connectivity with WebSphere MQ
• One appliance can connect to multiple WebSphere MQ queue
managers
IBM Integration Bus support
• Through the JMS nodes/out of box patterns
IBM InfoSphere Streams
• MQTT Operator to consume data from MessageSight
Single Sign-on support with LTPA
Ability to get notified when subscribers are disconnected
• Allows to use alternate communications mechanism to reach
them
Easy to
Integrate
IBM MessageSight
Easy to Integrate

27. IBM MessageSight
Appliance Connectivity Summary
MessageSight [Primary]
MessageSight [Standby]
Mobile
Andriod
Mobile
iOS
Mobile
Tablet
MQTT
MQTT
MQTT over
websockets
MQTT over
websockets
MQTT
MQTT
MQTT
DMZ
Sensor
(Embedded C)
Sensor
Sensor
JEE Server
(WAS)
JEE Server
(WAS)
Resource
Adapter
JMS Java
Application
MQTT
MQ
C
Application
IBM MQ
System Admin
Browser
Internet Intranet

28. Exploits hardware acceleration for high performance
One appliance can handle
• 1M Concurrent Connections
– For instance, one appliance can handle all the cars
circulating in Manhattan in a day
• 15M non-persistent msg/sec
– For fan-out streaming of data
• 400K persistent msg/sec
– When assured delivery matters
• Predictable latency in the microseconds under load
– Quick response time for end user
High availability pairs through RDMA interconnections
These numbers refer to specific scenarios. For more details, please read our detailed
performance report
Scale For
the Internet
Of Things
And Mobile
IBM MessageSight
IBM MessageSight: Scale for the Internet of Things and Mobile

29. Smarter Decisions
Powerful
analytics
High speed processing of big data
IBM MessageSight
IBM InfoSphere
Streams
Smarter actionsReal-time data
Internet Scale
device connectivity
Use Case: Enabling Real-time analytics

30. Enabling Real-time analytics Demo
Applying models to predict, detect, optimize and anticipate
Sensors tracking real-time
location of cars
Primary Event
zone
Secondary
perimeter
Overview of car
status
Real-time alerts
personalized to each
car
Car that had entered and
now left danger zone

31. MessageSight 1.1 Updates

32. Problem: Back-end system cannot handle the load
IBM MessageSight
Internet Scale
device connectivity
Traditional back-end
systems

33. Shared subscriptions: workload-balancing
IBM MessageSight
Internet Scale
device connectivity
Traditional back-end
systems

34. Disconnected client notification
Provides a way to notify disconnected clients that messages have arrived
Often, mobile apps running in the background may not be able to maintain a
persistent TCP connection
With durable subscriptions, when the app reconnects messages will be
delivered
• This requires the user to bring the app back into the foreground
When a message arrives for a disconnected client, MessageSight can publish
an event on a special topic
A service can consume these events and use a notification mechanism to notify
the mobile app

35. Client certificate identity
Tighten the control of clients connecting to MessageSight
• Ensure they cannot impersonate each other
Use identity from a certificate for authentication and
authorization
• Gives a cryptographically strong way of controlling access to
messaging resources

36. Customer examples

37. The Australian Open required a scoring solution to provide live
scores to millions of fans using different devices.
Live Grand Slam Tennis Scores
 During this years event the team
updated their scoring solution to use
MessageSight:
 Pilot was so successful that it was
ramped up to take 100% of
websockets traffic rather than the
planned 10% during the tournament
 30,000 concurrent clients connected
to MessageSight
 Scoreboard loaded 60% faster than
flash based original solution
 Gave sub-second response
time compared with 3-5s previous
 5 Power7 LPARs to 1
MessageSight Appliance footprint
reduction ratio.

38. 3. Unlock command sent to
car, door unlocks
1. Owner pushes start
button on app
2. Sprint authenticates
user
SPRINT VELOCITY℠
“Key-fob “ response time
&
Driver preferences in the cloud
Connected car
“Now, Sprint's newly announced
partnership with IBM will allow
connected vehicles to communicate
with other connected devices while
using far less bandwidth and
power.” says Bob Johnson, director
of connected vehicle development at
Sprint
“Based on IBM MessageSight, the
Sprint Velocity Service Bus is a new
communications architecture that lets
smartphones, tablets and other
devices communicate through the
cloud.” 1
Press Release: http://www-03.ibm.com/press/us/en/pressrelease/41441.wss
1 M2M Evolution Magazine: http://bit.ly/1dCBA7M
video
Automotive

39. European Bank finds new opportunities with MessageSight
• Using MQTT Push technology to drive personalised loans
and savings tailored for the consumer direct to their mobile
• Used MessageSight to scale to meet customer demand as
usage exceeds 50,000 users, now testing for 500,000
users
• Pushes exclusive offers at frequently used stores
–innovatively driven from banking transaction data
• Uses MQTT
–To ensure security, confidentiality and assured delivery
–For lightweight responsiveness
• Technical solution:
– Message originates in CICS
– Uses MQ for transport to MessageSight
– MessageSight then securely pushes notification to
client device using MQTT

40. Automotive: Trucks with group chat
Uses MessageSight to enable Instant
Messaging between cabs
Topics enable group chat
Saves cost, enables community
• Built into the vehicle
• Also available from mobile devices
• More advanced telematics use cases
to follow

41. Demo
41

42. Dynamic Demos
m2m.demos.ibm.com

43. Dynamic Demos
Demo: “Whiteboard”
http://m2m.demos.ibm.com/whiteboard
 “Latency demo”, optimized for mobile browsers
 A shared drawing canvas: all drawing actions are published on a MQTT topic, all
whiteboard clients are subscribed to this topic.

44. Dynamic Demos
Demo: “Chatter Box”
http://chatterbox.ng.bluemix.net/
 Sample of chat application

45. Connecting the Enterprise to the Internet of Things and Mobile
• A low-latency, reliable and scalable messaging server – designed
specifically for M2M and Mobile scenarios
• The DMZ-ready appliance form factor provides strong security and easy
deployment
• Enables the next generation of applications with event-driven, near-real-
time communications
IBM MessageSight Summary

46. IBM MessageSight: What’s In It for IoT Developers
Orders of
Magnitude
Improvements
Extreme
Efficiency
Optimized
for Wireless
Networks
Secure
And
Open
• Secure communications with many options including client side
certificates
• MQTT protocol is open and being standardized.
• Clients available on 40+ platforms
• Lightweight: small headers means reduced data costs
• Very power efficient: Ideal for battery powered sensors
• Designed to handle unreliable networks
* Source: Power Profiling: HTTPS Long Polling vs. MQTT with SSL, on Android - http://stephendnicholas.com/archives/1217
• Reduces server built out by connecting huge amount of sensors in a
single chassis : >1.000.000 per chassis
• Ideal to feed data to real-time analytics

47. IBM MessageSight: What’s In It for Mobile Developers
Orders of
Magnitude
Improvements
Extreme
Efficiency
Optimized
for Wireless
Networks
Bi-
directional,
Secure,
Cross
Platform
• Bi-directional Interactivity for Mobile: Engage customers directly
without leaving your app
• Enables Mobile Instant Messaging
• Dramatically reduce reliance on costly SMS
• Deliver confidential notifications directly to the handset
• Use same technology on HTML5-based Web Sites
• More bandwidth efficient *: reduce network consumption and
cost needed to serve your customers; engage them more
rapidly
• More power efficient: Deliver value-add data services without
excess drain on handset batteries
* Source: Power Profiling: HTTPS Long Polling vs. MQTT with SSL, on Android - http://stephendnicholas.com/archives/1217
• Reduces server built out by optimizing mobile messaging in a single
chassis
• Dependable low latency: Response time consistent regardless of load
• Supports up to 1.000.000 per chassis: More reach with less server build
out

48. IBM MessageSight: Next Steps
Development community on developerWorks
• https://www.ibmdw.net/messaging/messagesight/
MessageSight for Developers virtual machine
• Downloadable for free
• For rapid prototyping or explore functionality
Videos:
• http://www.youtube.com/user/IBMmessagingMedia
Try it
Today!

49. IBM MessageSight: Next Steps
IBM MessageSight Gaming zone
The Connected Car
Play with it
Today!

50. IBM MessageSight: More Sessions!!!
Tuesday
10:30-11:30 AM
AMC-3134 Meet the Experts: IBM
MessageSight
San Polo 3501 B
Tuesday
1:00-2:00 PM
IOT-1295 Smart City: Growing Internet
of Things Solutons for
Utilities, Transport and
Communications
Marcello 4501B
Tuesday
2:15-3:15 PM
IOT-1900 Connecting IBM
MessageSight to the
Enterprise
Palazzo F
Wednesday
10:30-11:30 AM
MMA-1921
Hands-on Lab
Building an Event-driven
Mobile Application with IBM
Worklight & IBM
MessageSight
Murano 3301 B
Wednesday
1:00-3:15 PM
IOT-1920
Hands-on Lab
IBM MessageSight &
Internet of Things Cloud
Murano 3305
Thursday
2:15-3:15 PM
IOT-1912 Amaze Customers with
Dynamic, Event-driven
Mobile Applications using
WebSockets and Other
Protocols
Marcello 4405

51. IBM Confidential 5/29/2014
Beta Program now open to sign up
Come and participate in our MessageSight Beta program as we look
at new developments in the exciting area of Internet of Things and
high performance Mobile messaging
• Get early drops of beta drivers
• Feedback your input direct to the development team
• Nomination link: http://ibm.co/1hp3XY3
• Beta Coordinator: John Samuel john_samuel@uk.ibm.com
• Product Manager: Bernard Kufluk bernard@uk.ibm.com
IBM MessageSight

52. Questions?

53. References
Demo site: http://m2m.demos.ibm.com/
M2M Community
https://www.ibm.com/developerworks/community/blogs/c565c720-
fe84-4f63-873f-607d87787327/entry/mobile_messaging?lang=en
Download free virtual image for Development:
https://www.ibmdw.net/messaging/messagesight/
MQTT.org: http://mqtt.org/
Eclipse Paho project: http://www.eclipse.org/paho/
IBM Messaging community:
http://www.ibm.com/developerworks/connect/IBMmessaging
IBM Messaging media:
http://www.youtube.com/user/IBMmessagingMedia?feature=watch
IBM MessageSight: http://www.ibm.com/messagesight
IBM and Sprint Velocity Drive Connected Car Into The Future:
http://www.ibm.com/press/us/en/pressrelease/41441.wss

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55. Thank You

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• If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete:
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