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Preparing for the Bounce: 
How to Sell in Difficult 
Times.
The Whitmarsh 
Consulting Group 
• Human Resources Information Technology Consulting 
• Multichannel marketing communication strategy 
• Email Marketing 
• Blogs and Social Media Marketing  
• Research projects 
• Whitepapers 
• Retargeting campaigns WCG‐BP.com           
BestPracticeinHR.com
647‐966‐1340         
Dwhitmarsh@WCG‐BP.com 
David Whitmarsh, CEO 
Thank you to our Sponsors
FREE ‐‐ HR Financial Analysis Report & Debrief 
HR budget analysis     |     confidential report      |one‐on‐one debrief
https://turnkeycoachingsolutions.net/HRReport
Thank you to our Sponsors
• Gain insight into the real cost burden of being an 
employer 
• Identify the costs associated over the life cycle of 
your employees 
• Compare your HR strategy and budget against 
successful organizations 
• Learn from expert HR analysts 
• Align your HR strategy with best‐practices 
DATA-DRIVEN CRISIS-STRATEGY
4
Pre- and Post-Crisis Management
Strategic Planning & Alignment Program
During times of massive business, economic, and personal change, having an aligned team, and ensuring
your team rallies around the same vision and strategy matters now more than ever.
SOGX@TurnKeyCoachingSolutions.com - 281-469-4244
ASSESS
CLARITY &
PREDICTABILITY
ALIGN
EXECUTIVE TEAM
ALIGMENT
ACTION PLAN
FOCUS ON THE RIGHT
THINGS AT THE
RIGHT TIME
Thank you to our Sponsors
https://turnkeycoachingsolutions.com/crisis-management-strategic-planning-consultants/
Anisa Aven
Management Consultant 
and CEO of 
TurnKey Coaching & 
Development Solutions 
281‐469‐4244
We provide enterprise learning and development
solutions that drive business results and improve
organizational culture.
● Outplacement Services 
● Virtual Training 
● Coaching Services
● Training & Facilitation
● Culture Change and Change Management
● Psychometric Assessments + 360 ̊ Assessment
● Data‐driven Strategic Planning
● Team Development
● HR Technology Sourcing and Consulting
● Human Capital Consulting Services
ABOUT OUR HOST
Summit@TurnKeyCoachingSolutions.com
https://Leading-In-Crisis.TurnKeyCoachingSolutions.com/
Transforming organizations using 
proven practices ‐ Sales 
Enablement, Recruiting and Sales 
Training 281‐725‐7663
TrueCoreBD.com
www.facebook.com/trucorebd
www.twitter.com/trucorebd
https://www.linkedin.com/in/rtho
m/
Rob Thompson 
Your Speaker
Your sales 
Challenges?
Challenges
Selling is more 
difficult
Sales cycles 
are getting 
longer
Win rates will 
get smaller
Selling Value is 
Critical
Must be able 
to sell 
consultatively
Trusted 
Advisor
•We will come out of this 
•Sales will be a lot harder
•What you do now will determine how you 
emerge
Three Facts
•The Right MINDSET
•The Right MESSAGE
•The Right ACTION
What You Need Right NOW!
The Right mindset:  If you believe you are 
defeated, you are done!!
MINDSET
Ann 
Marie 
Carrizales
“YOUR BODY CAN'T GO 
WHERE YOUR MIND HAS 
NOT ALREADY GONE”
THE STORY
www.trucorebd.com     |      rob@trucorebd.com      |       281.725.7663
Self‐Fulfilling Prophecy ‐ Example
Belief:   Millennials expect endless praise because they were 
raised in a culture of “Everyone Gets a Trophy”.
Judgment:  They are hard to work with.
Action:  Managers don’t want to hire them.
Results:  Companies lose because they don’t have the 
advantage of diverse opinions, energy and input. 
www.trucorebd.com     |      rob@trucorebd.com      |       281.725.7663
Self‐Fulfilling Prophecy – YOU?
Beliefs
JudgementsActions
Results
Examples 
from your 
personal life
The Right Message – How to you convey 
value to people who are scared, unable to 
move, and worried about life that you are 
there to help them through this. 
Nevertheless you need to pay for it, but in 
the end, you will be better off. 
MESSAGE
What Everyone Is Saying… 
What You Want…
The Right Action – You need to be moving, 
because “when you stop moving you start 
dying”.  Build a fast plan, be agile, build it 
try It, modify, repeat.  You will make 
mistakes, do what you can to minimize 
them and accept it as part of the process. 
ACTION
Three Actionable Sales Ideas
• Learn to love the phone
• Targeting
• Skills Development
Why the Phone
Prospecting Activity Current Status C19
Networking Event ZOOM – NOPE
Warm Calls People are Around
Walk‐Ins NOPE
Trade Shows NOPE
Direct Mail OK
Speaking Engagement NOPE
Educational Seminars Virtual ONLY
www.trucorebd.com     |      rob@trucorebd.com      |       281.725.7663
Prospecting is 
Proactive
Marketing can create pain awareness 
and brand awareness in prospects ‐
but it can not close the sale.
Marketing & Advertising are passive!
Prospecting is proactively initiating 
human interaction with potential 
customers.
www.trucorebd.com     |      rob@trucorebd.com      |       281.725.7663
Why Prospect?
THE BETTER YOU ARE AT PROSPECTING, 
THE BETTER YOU’LL BE AT SELLING 
www.trucorebd.com     |      rob@trucorebd.com      |       281.725.7663
Why Prospect?
• You cannot control whether 
you win a sale, you can only 
enhance your odds.
• You have total control over your 
prospecting efforts.
Targeting
Entire Verticals Lost (like travel/tourism), Segments 
(small specialty retail is a segment of retail) or 
Audiences (sales enablement and learning and 
development have been casualties).
Target the verticals, segments and audiences that you 
can sell to now, that are continuing to do business.
Consider selling something different? 
Hard to reach opportunities are no longer hard to 
reach you can reach them virtually!
GOLF
Hit it down the middle
Keep your head down
Take a full swing
Skills Development
If you use a present/demo/quote/proposal‐based approach 
to selling you will fail.  Only 15% of all salespeople have all 
four of these critical skills as a strength:
• A Consultative Approach
• Value‐Based selling, where you are the value, 
• Thorough qualifying.
• Staged, milestone‐centric, customer‐focused sales 
process that supports the consultative, value‐based, approach.
Social Selling: What it is, 
Why You Should Care, 
and How to Do It Right
and Right Now
• How to use social platforms to cut through the noise to 
connect with your clients and prospects
• Integration of social media as part of an effective 
outbound sales process
• What you can do now to embrace change when we 
emerge from "social distancing”
Source: LI Sales Solutions
Sales professionals are increasingly finding value in 
building their own leads and pipeline through social 
selling. On average, social selling leaders enjoy 
these benefits:
•45% more opportunities created
•51% more likely to achieve quota
•80% more productive
LinkedIn 
Statistics
• Total Number of LinkedIn Users:  500 million
• Total Number of LinkedIn Users from US: 133 
million
• 44% of Linked users earn more than $75,000 in 
a year
• Microsoft paid $26.2 billion to buy LinkedIn
• The average CEO has 930 connections
• The most overused profile word continues to 
be “Motivated” – which also topped 2014 and 
2015.
BENEFITS OF 
SOCIAL 
SELLING
What 
Changed?
Drivers of Customer 
Loyalty
• Salesperson offers unique, valuable 
perspective
• Helps me navigate alternatives
• Helps me avoid potential land mines
• Educates me on new issue and 
outcomes
• Easy to work with
There is no Silver Bullet
• Hunters use all available tool 
including social 
• 100% of companies with a 
formalized social selling process 
see results
• 38% of the companies who use 
Social Selling reported that they 
had more opportunities in their 
pipelines as a result.
• Source – Dave Kurlan (Objective Management Group)
Three Keys
to 
“Using Social”
STRATEGY
ENGAGEMENT
SOCIAL  LISTENING
STRATEGY
STRATEGY
• Your killer profile
• Who is your ideal client, ideal business?  Should 
be clear in your profile summary.
• A profile that talks more about what your 
clients get and less about what you do.
• What messaging do you want to maintain?
• What knowledge will you share? 
• What is your goal – have a call to action. 
STRATEGY:
PROCESS
• Who will create and/or curate content? (pre‐
approved, or prepare and approve)
• Determine how much time you will spend on 
social media activities in advance 
• Who will manage your social media efforts (in‐
house or outsource i.e. Mouth Marketing)
• Documented compliance guidelines and training
• Have clear guidelines for what is work and what 
is private. 
ENGAGEMENT
https://www.linkedin.com/pulse/linkedin‐switches‐favor‐
conversations‐over‐content‐sharing‐thies/?trk=v‐feed
http://www.bamf.media/linkedin‐views/
Engagement
• LinkedIn and social selling  is one tool, and you 
must have multiple tools in your toolbox
• Mix is up, engage via social media,  direct dial, 
mail etc.
• Don’t get political
• Your posts will mostly not be seen unless you 
get engagement within the first 4 hours
• Use InMail, ask for introductions, have a 
process test what works best
• If you are focused on a niche join their LinkedIn 
Tribe/Group (i.e. CPA & Business Professional 
Group)
Engagement 
• Watch for opportunities ‐ Trigger Events:
• Job Change – Easy to catch via LinkedIn Sales 
Navigator
• Anniversaries & Birthdays – Facebook
• Any changes in family
• Market news on targeted niches or targeted 
companies
• Curate content that is targeted to your ideal clients, 
and it does not always have to be market related
• You must be an industry authority
• Be as personal as you are comfortable but avoid TMI 
– Authenticity
• Give more than you get, make introductions, 
present opportunities to contacts
Engagement Ideas
• John, I see we have several like connections and we are both members of the 
Vistage Group.  I find that Vistage members provide great insight. Let's connect 
and explore ways we might be able to benefit one another's network.
• Thanks for (liking, sharing, or commenting) on my post/article.  Just curious, what 
did you like about my post?  Have you thought of how this may impact your 
(financial plan, family, retirement)?
• Thank‐you for connecting with me via LinkedIn.  As you can see from my profile 
I’m a financial advisors with ______ , and (Unique Value Proposition)  (i.e. I 
prepare well defined financial plans in collaboration with our clients that 
anticipate life transitions and providing financial peace of mind.)
SOCIAL 
LISTENING 
AND 
ANALYTICS
BUSINESS 
INTELLIGENCE
• Insight should turn into active engagement via 
emails and calls, which will develop deeper 
customer relationships.
• Connect with all your clients and prospects via 
LinkedIn and Friend them on Facebook
• Use an Extension (i.e. Dux‐Soup) or Sales 
Navigator to tag prospects and clients
• Have saved report for Clients and Prospects and 
be able to watch for Trigger events
• Expand Prospecting lists with “People also 
Viewed” and “Similar Companies”
• If possible connect with your CRM systems
BUSINESS 
INTELLIGENCE
• Set your contacts to private
• How to Set Who Can See Your Connections
• Periodically download your LinkedIn Data
• How to Access Your LinkedIn Account Data
• At least annually review your strategy with your 
compliance.
• Social media compliance systems (Retention 
and Archiving)
Tie it all together
• A tool
• Most effective as part of a 
prospecting/sales process
• Consistency pays off
• Keep compliance informed
Smarter Vs. Better
• There are items here you can 
action, but will you?
• Want to do it but don’t have 
the time (TruCore Referral 
Partners)
• Let’s talk ‐ 90 minute 
conversation regarding your 
prospecting and sales process
• E‐mail rob@trucorebd.com
Sales Accelerated
Prospecting that Delivers
Sales Process
The sales process 
stages should help 
guide salespeople in 
qualifying, closing, 
expanding business, 
and building 
relationships.
Oh, if it 
could 
only be 
this easy!
Your Speaker
281‐725‐7663
rob@trucorebd.com
www.facebook.com/trucorebd
www.twitter.com/trucorebd
https://www.linkedin.com/in/rthom/
About TruCore
TruCore is a Houston, TX based premier 
provider of sales optimization & improvement, 
coaching, and training. 
TruCore works with firms of all sizes to improve 
sales through the use of multiple tools such as 
sales team evaluations, prospective sales talent 
assessments, sales team, and one‐on‐one 
coaching. 
Virtual Training  ‐ BOGO  
Buy One, Get One Free
Consultation: https://turnkeycoachingsolutions.net/BogoTraining
• Crisis‐Management & EQ
• Managing Conflict During 
Times of Crisis 
• Crisis Communication Plans 
• Informational Succession 
Planning 
• Preparing: Layoffs, 
Downsizing, Outplacement 
& Remorse 
• Managing a Newly Remote 
Workforce
• Neuroleadership & 
Employee Motivation 
• Leading Through a Crisis 
• Trust: When It Matters 
Most 
• Fast‐Tracking Strategic 
Foresight
• Maximizing Performance 
During Unexpected 
Complexity 
• Business Continuity 101
• Serving & Working with 
Clients Differently 
• Adaptability, Self‐Control, 
Relationship Management 
& Resilience 
COVID19 SPONSOR SPECIALS
https://turnkeycoachingsolutions.com/training-virtualtrainingbogo/
https://turnkeycoachingsolutions.com/career-transition-employee-outplacement/
COVID19 SPONSOR SPECIALS 
https://www.slideshare.net/AnisaAven
Leader@TurnkeyCoachingSolutions.com
https://www.youtube.com/user/CorpCoachPros
https://www.linkedin.com/company/turnkey‐
coaching‐&‐development‐solutions‐llc‐/
https://twitter.com/CorpCoachPros
281‐469‐4244
https://TurnKeyCoachingSolutions.com
Contact us
https://TurnKeyCoachingSolutions.com
https://www.instagram.com/turnkeycoachingsolutions/
https://facebook.com/TurnKeyCoachingSolutions/
https://www.linkedin.com/in/anisaaven/

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