Personal Information
Profession
Marketing Manager
Secteur d’activité
Technology / Software / Internet
Site Web
www.sentimentmetrics.com
À propos
Sentiment is a social platform that helps brands and contact centres communicate with customers on social media, enabling them to provide the best social customer service experience. Sentiment focuses on driving value on behalf of clients, increasing operational efficiencies while minimising the cost of engaging through social.
Mots-clés
social media
customer service
customer communication
customer experience
customer relationship management
communication
technology
internet
statistics
chat bots
crm
slideshare
social media marketing
social media strategy
messaging apps
engagement
customer care
cx
Tout plus
- Présentations
- Documents
- Infographies