Quality of working life refers to the degree to which employees are able to satisfy their personal needs through their experiences in an organization. It is impacted by physical, economic, and psychological factors that affect an employee's job. Some key aspects that influence quality of working life include fair pay, a safe working environment, reasonable working hours, employment benefits, job security, job satisfaction, career opportunities, a suggestion system, autonomous workgroups, job enrichment, opportunities for growth, flexible work schedules, and employee participation.

1. By
Ankit Bansal
Quality Of
Working
Life

2. › Quality of working life is the degree to which member of a
work organization are able to satisfy their personal needs
through their experience in the organization.
› QWL = Physical factors(work conditions) + economic
factors + psychological factors , which affect their job.
QWL

4. › Fair and reasonable pay
–Employees must be paid there due share in the progress
and prosperity of the firm.
› Favorable and safer environment
–Provision of work environment free from various hazards
arising out of natural and unnatural things.
 Need of reasonable hours
 Favorable physical work
 Age restriction
› Employment benefits
–Workers want share in the profit in the organization
addition to medical, housing and welfare facilities.

5. › Job security
– Employees don’t want to be a victim of employer’s whimsical
policies .
– Layoffs and retrenchments are opposed tooth and nail by categories
of employees.
› Job satisfaction
– Workers want to work where there talents are utilized.
– The management should redesign the job in such a manner that
workers feel satisfied.
› Scope of better career opportunity
– Pay prospects + improvement in technical and academic skills .
– The management should always think of utilizing the exiting the
human resource for expansion and development.

7. › Suggestion system
– Suggestion system satisfies psychological needs of the employees.
– Use of cash awards or publish worker’s name with photograph in
magazine for successful suggestions.
– This motivates the employees to be in search to add something to
organization.
› Autonomous Workgroups
– Each group of workers is given freedom of decision-making on
production methods, distribution of tasks, work schedules and so on.
› Job enrichment
– Provide a person with exiting, interesting , stimulating work.
– This improves quality of jobs.
– Motivates the employees with higher level needs.
Approaches to QWL

8. › Opportunity for growth
– If employees are provided opportunities for advancement and growth
and to develop their personality , they will be highly motivated and
commitment to organization also increases.
› Flexibility in work schedules
– Flexible time: flexible working hours
– Staggered hours : Different group of workers begin and end work at
different intervals.
– Compressed work-week : More no. of hours per hour for fewer days
of week.
› Employees’ Participation
– People in organization have a need for participation in matter
affecting their lives.
– Participation in form of suggestion system, Management by objective.