COMPANY PROFILE & DESCRIPTION

1. PINKI GROUP
•PINKI TOURS & TRAVELS (REGD.)
•PINKI TOURS & TRAVELS LTD.
•PINKI AIR SERVICES PVT. LTD.

2. ABOUT M/S. PINKI TOURS & TRAVELS (REGD.)
M/s Pinki Tours & Travels is a registered concern and functioning
under the auspicious guidance of Shri. D.P .Gupta that happen to a
Businessman by an ancestral inheritance and stand as a sole
Proprietor for the concern. M/s Pinki Tours & Travels (Regd.) with
two other sister concerns under the name & Style of M/s Pinki Air
Services Pvt. Ltd., and M/s Pinki Tours & Travels Ltd., registered
under the Company’s Act 1956, are functioning/ providing services
for the last 24years.
At the moment your above all concern are functioning from their
Head Office situated at C- 3 Wazirpur Industrial Area, Delhi 110052,
with a Branch office at Indore– 310, Indore Trade Centre
Chottigwaltoli, Indore-452001 (Madhya Pradesh). With your kind
support and faith in us we are happy to provide you a new corporate
office at DSM-059 DLF Tower Shivaji Marg, near Moti Nagar Milan
Cinema Delhi.
We are kind enough to assert that with your kind cooperation and
faith in us plus with our vast experience in the line your concern
remain successful in providing services in the area.

3. TOWARDS YOUR SERVICES
Being an Authorised agent of International Air Transport
Association Singapore, M/s Pinki Tours & Travels (Regd.) is
providing services for all Domestic/International Airlines which
includes Indian Airlines, Air India, Kingfisher, Jet Airways, Jet-Lite,
Go Air, Spice-Jet, Indigo Air, and also providing connecting tickets
for all International Airlines with facility of E-tickets. M/s Pinki
Tours & Travels (Regd.), also stands for Membership of TAAI,
TAFI, IATO, IAAI as well as from Ministry of Tourism, Govt. of India
New Delhi.
Your concern is also providing comprehensive facilities/ services
in customized/organising all package tours for INDIA/Abroad(For
individual/groups) by arranging all types of Hotel accommodation,
Sightseeing and providing help in getting passport, foreign
Currency Conversion, documentation of Visa, Travel Insurance,
International Travel calling Card, Air/ Ship Cargo and E-tickets for
Indian Railways.

4. BUSINESS BACK UP / INFRASTRUCURE
M/s Pinki Tours & Travels (Regd.) is having full backup with
qualified/technical /Accounts/legal setup at all level who are
responsible for providing all the aforesaid services with their
devotion to work compare as well as to compete the requirement
of the Customer on the top level with beeriest possible time.
We are glad to inform that your concern has the full support for
undertaking the aforesaid services through sufficient arrangement
of Email/fax/telephone-landline/mobile besides arrangement of
delivering the services at the requested destination.
M/s Pinki Tours & Travels (Regd.) is presently having sufficient
space for working at the aforesaid places, which are located in the
middle of the Delhi/New Delhi and well connected with Delhi Metro
Ring Road to access easily.

5. AUTHORISED FROM

6. OUR TECHNOLOGY PARTNER

7. AIRLINES

8. OUR SERVICES TOWARDS

9. SERVICES OFFERED BY PINKI GROUPS
VISA
SERVICES
PINKI
GROUP

10. --------------------------------------Line Of Interaction---------------------------------
Completion
Customer of customer
Enquiry / Explaining Negotiating
formalities and
Reaching the the details the Terms
document
customer submission
Air, hotel
reservations Itinerary Travel
Journey to Walking the Return
as per Arrangements Talk Journey
needs destination
-------------------------Line Of Internal Control / Records------------------
Maintaining record
Itinerary Contingency
sand follow up through
Confirmation provisions
CRM

11.  The process mix constitutes the overall
procedure involved in using the services offered
by the PTT. A process should be such that the
customer is easily able to understand and easy
to follow.
 The smaller and simpler the procedure, the
better the process, and the customer will be
more satisfied.
 It Refers to the systems used to assist the
organization in delivering the service.

12. OUR PRICE
PINKI TOURS offers competitive economical
prices for tour packages and moreover price is
linked with advance booking also.
It aimed to offer a range of best-value products
and services along with cutting-edge-technology
and dedicated round-the-clock customer support.

13. PINKI TOURS & TRAVELS
PHYSICAL EVIDENCE
Physical evidence is the overall layout of the
place i.e. how the entire PTT office has
been designed. Physical evidence refers to
all those factors that help make the process
much easier and smoother.

14. PINKI TOURS & TRAVELS PEOPLE
An essential ingredient to any service provision is the use of
appropriate staff and people. Recruiting the right staff and training them
appropriately in the delivery of their service is essential if the
organization wants to obtain a form of competitive advantage.
Consumers make judgments and deliver perceptions of the service
based on the employees they interact with. PTT Staffs have the
appropriate inter personal skills, aptitude, and service knowledge to
provide the service that consumers are paying for.
Most trusted name in the industry, Pinki Tours & Travels spectacular
success is in no small part due to the unblinking vision of its senior
management team and the dedication of its employees.

15. WE PLAN YOUR HOLIDAYS

16. OUR ESTEEM CUSTOMERS

18. Customer Segments in Indian Travel Market
Indian Travel Market
International Domestic
Travelers Travelers
Inbound Travelers Outbound Travelers
(Inbound Market) ( more than 6millions)
Visiting friends
Holiday & Business Conference
& Relatives Students
Sightseeing Travelers attendance
(VFRs)

19. PTT’s Marketing
Strategy PTT’s Target Market
.More than 15 million NRI’s
Customer focus with Population in U.S., Europe &
Asia
operational efficiency
.International & Domestic
and customer intimacy.
Holiday Packages Increasing.
.More Than 9 million Indian
customer travel abroad.

20. PTT’S POSITIONING
PTT position as a single portal for all travel and
accommodation needs. Its appeal reliable travel booking
with Excellency.
PTT aims to position itself total provider solution with
convenience as key drive its strategy to attain the cost
leadership which will help is to sustain growing competition
in the future.
Being the entrant and cost leader the company will able
to achieve sustainable advantage.

21. PINKI TOURS & TRAVELS VALUES
Empowerment Accountability
Respect
for
people Integrity
PTT’S I
VALUE n
Customer Passion n
Centricity for o
winning v
a
ti
Team o
Work n
Fun @ s
Work

22. ADVANTAGES OF PINKI GROUP
AS
SERVICE PROVIDER
•ONE WINDOW DEAL
•HELP TO REDUCE THE COST.
•GROWTH WITH QUALITY & PROFESSIONAL SERVICES.
•TRAVEL PLANNING WITH SATISFACTORY RESULTS.

23. CHECKLIST FOR STARTING A BUSINESS
 IDENTIFY YOUR REASONS
 SELF-ANALYSIS
 PERSONAL SKILLS AND EXPERIENCE
 FINDING A NICHE
 MARKETING ANALYSIS
 PLANNING YOUR START-UP
 FINANCES
 CHECK YOUR CREDIT
 DETERMINE THE TYPE OF ENTITY
DESIRED
 CHECK ON LICENSING
REQUIREMENTS
 PREPARE THE REQUIRED
DOCUMENTATION

24. Assuring you of our Best and Prompt
Services at all times
THANK YOU