B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Qualityofworklife
1. IMPACT OF QUALITY OF WORK LIFE
ON JOB INVOLVEMENT IN PUBLIC
SECTOR IN INDIA
SUBMITTED BY:
ANKUR ROHILLA(BM015049)
ANSHIKA PURI(BM015051)
ANSHU JHA(BM15052)
ANUBHAV TRIPATHI(BM015053)
SUBMITTED TO:
PROF. PRACHI ANAND
2. CONTENTS:-
PUBLIC SECTOR
QWL
OBJECTIVES
QWL W.R.T. PUBLIC SECTOR
STRATEGIES FOR IMPROVEMENT OF QWL
IMPLEMENTION OF QWL
BARRIERS OF QWL IN INDIA
METHODS TO IMPROVE JOB INVOLVEMENT IN PUBLIC
SECTOR IN INDIA
CONCLUSION
3. PUBLIC SECTOR
THE PUBLIC SECTOR IS THE PART OF THE ECONOMY
CONCERNED WITH PROVIDING VARIOUS
GOVERNMENT SERVICES.
THE PUBLIC SECTOR INCLUDES MILITARY, POLICE,
PUBLIC TRANSIT AND CARE OF PUBLIC ROADS AND
PUBLIC EDUCATION ALONG WITH HEALTH CARE.
4. QWL
Quality of relationship between employees & total working
environment
It is a process by which an organization responds
to employee needs
Varying from industry to industry
5. OBJECTIVES
To create a positive attitude
To increase productivity
To improve standard of living of the people
To increase the effectiveness of the organization
6. QWL W.R.T PUBLIC SECTOR
1. Pay and stability of employees
Public sector employees are well paid and are stable.
Paid at time.
2. Job security
They do not have fear of losing their job
Systems with healthy working conditions & optimum
financial security
7. 3.Occupational stress
Due to working conditions , working schedule ,
hypertension, irritability etc..
Adversely effect employ productivity
4. Adequacy of resources
Match between resource availability & organization
objectives
Lead to employee dissatisfaction
8. STRATEGIES FOR IMPROVEMENT OF QWL
1. Self managed work team
Autonomous work group or integrated work teams
Plan , co-ordinate & control activities with the help of
team leader
Employee participation
2. Recognition
Human being rather than employee
Rewarding system, job enrichment , offering membership
etc
9. IMPLEMENTATION OF QWL
Management and Employees co-operation
Action plans developed must be followed
Support of middle-managers by top management and bottom-
level employees to implement the program
The objectives of Q.W.L should be a joint one, i.e., for workers
it is to improve Q.W.L; for management it is to improve
organizational efficiency
10. BARRIERS OF QWL IN INDIA
Widespread unhappiness due to comparison with colleagues
Skepticism about the performance appraisal system and
promotion criteria
Division into camps and cliques hampering fruitful
communication
Resistance to change both by management and employees
11. AREA OF IMPROVEMENT IN QWL
IN PUBLIC SECTOR
Nondiscrimination & harassment
Respect & dignity
Gifts & donations
Health, safety & environment
Ethical conduct
Employees should be given 30 minutes to meditate in
Special meditation room.
12. CONCLUSION
ACCORDING TO OUR STUDY WE CAME TO CONCLUDE THAT
QUALITY OF WORK LIFE IS DIRECTLY PROPORTIONAL TO THE
JOB INVOLVEMENT.
HIGH QWL=HIGH JOB INVOLVEMENT
LOW QWL=LOW JOB INVOLVEMENT