SlideShare une entreprise Scribd logo
I am on Facebook.  Now what? AMA Madison Chapter  May 2011 Presented by Ann Dalee and Peter Raisch
Why?
 
The Consumer Battlefield A social media analogy
Direct Mail
Newspaper ads
TV Ads
Radio Ads
Web site
Force Multiplier: Spy
Force Multiplier: SEALs
What’s the mission? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Other People Do It
How a 75-year-old brand is making money off of Facebook….
As unsexy as it gets.  Result of Hard Water on a Water Heater
How the mission changed…
Changing the Strategy
Call to Action Funnel Registration or Buying Process
Targeted Facebook Ads Reach Your Target Customers Choose audience by location, age, interests & more Deepen Your Relationships Advertising on Facebook is about  initiating and fostering  relationships
Why the change?  Low time on site Huge bounce rate
Before the change
After the change
System-wide Lead Cost  ,[object Object],[object Object],[object Object],[object Object]
But what if don’t want leads…
How Should I Measure This?
Brand ROI
One Market  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trends and Benchmarks
Real World Takeaways ,[object Object],[object Object],[object Object]
[object Object],Or let anyone else define your ROI….
Questions?

Contenu connexe

Tendances

BrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
BrightOn Travel - "Personalisation: Using social to sell more" by Bruce MartinBrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
BrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
CWT Digital
 

Tendances (20)

10 Tips to Turn Your Average One-Time Website Visitor Into a Customers
10 Tips to Turn Your Average One-Time Website Visitor Into a Customers10 Tips to Turn Your Average One-Time Website Visitor Into a Customers
10 Tips to Turn Your Average One-Time Website Visitor Into a Customers
 
Email Marketing Automation For Affiliates – Why, What & How
Email Marketing Automation For Affiliates – Why, What & HowEmail Marketing Automation For Affiliates – Why, What & How
Email Marketing Automation For Affiliates – Why, What & How
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Search Engine Land/Digital Marketing Depot - The 11 Elements of a Converted Call
Search Engine Land/Digital Marketing Depot - The 11 Elements of a Converted CallSearch Engine Land/Digital Marketing Depot - The 11 Elements of a Converted Call
Search Engine Land/Digital Marketing Depot - The 11 Elements of a Converted Call
 
Webinar - 3 Lessons Your Business Can Learn From BIG Campaigns
Webinar - 3 Lessons Your Business Can Learn From BIG CampaignsWebinar - 3 Lessons Your Business Can Learn From BIG Campaigns
Webinar - 3 Lessons Your Business Can Learn From BIG Campaigns
 
7 Building Blocks of Affiliate Program’s Success
7 Building Blocks of Affiliate Program’s Success7 Building Blocks of Affiliate Program’s Success
7 Building Blocks of Affiliate Program’s Success
 
Social Media for Boring Businesses
Social Media for Boring BusinessesSocial Media for Boring Businesses
Social Media for Boring Businesses
 
Socialize: Monetizing Social Media - Ian Schafer
Socialize: Monetizing Social Media - Ian SchaferSocialize: Monetizing Social Media - Ian Schafer
Socialize: Monetizing Social Media - Ian Schafer
 
Uh Oh, I Need to Talk to the Boss About ROI: Part I
Uh Oh, I Need to Talk to the Boss About ROI: Part IUh Oh, I Need to Talk to the Boss About ROI: Part I
Uh Oh, I Need to Talk to the Boss About ROI: Part I
 
LinkedIn Social Selling - Melbourne, 29th May 2014
LinkedIn Social Selling - Melbourne, 29th May 2014LinkedIn Social Selling - Melbourne, 29th May 2014
LinkedIn Social Selling - Melbourne, 29th May 2014
 
Agency (Super)Marketers: Proving the Value of Social
Agency (Super)Marketers: Proving the Value of SocialAgency (Super)Marketers: Proving the Value of Social
Agency (Super)Marketers: Proving the Value of Social
 
Frank S. Catrambone On Social Media
Frank S. Catrambone On Social MediaFrank S. Catrambone On Social Media
Frank S. Catrambone On Social Media
 
Frank S. Catrambone Social Media Presentation
Frank S. Catrambone Social Media PresentationFrank S. Catrambone Social Media Presentation
Frank S. Catrambone Social Media Presentation
 
How to use analytics to grow your eCommerce business
How to use analytics to grow your eCommerce businessHow to use analytics to grow your eCommerce business
How to use analytics to grow your eCommerce business
 
10 Steps To Pivot To Content Marketing by @jennydburnham
10 Steps To Pivot To Content Marketing by @jennydburnham10 Steps To Pivot To Content Marketing by @jennydburnham
10 Steps To Pivot To Content Marketing by @jennydburnham
 
Facebook Marketing Mini-Series Day 2: Using Facebook to power dynamic on-site...
Facebook Marketing Mini-Series Day 2: Using Facebook to power dynamic on-site...Facebook Marketing Mini-Series Day 2: Using Facebook to power dynamic on-site...
Facebook Marketing Mini-Series Day 2: Using Facebook to power dynamic on-site...
 
LinkedIn Social Selling Workshop - San Francisco
LinkedIn Social Selling Workshop - San FranciscoLinkedIn Social Selling Workshop - San Francisco
LinkedIn Social Selling Workshop - San Francisco
 
BrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
BrightOn Travel - "Personalisation: Using social to sell more" by Bruce MartinBrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
BrightOn Travel - "Personalisation: Using social to sell more" by Bruce Martin
 
Expanding Reach: How Affiliates and Social Drive Together
Expanding Reach: How Affiliates and Social Drive TogetherExpanding Reach: How Affiliates and Social Drive Together
Expanding Reach: How Affiliates and Social Drive Together
 
B2 B Franchise Growth Using Linked In
B2 B Franchise Growth Using Linked InB2 B Franchise Growth Using Linked In
B2 B Franchise Growth Using Linked In
 

En vedette

2推動智慧型電表基礎建設
2推動智慧型電表基礎建設2推動智慧型電表基礎建設
2推動智慧型電表基礎建設
twnewone1
 
Manual para editar videos
Manual para editar videosManual para editar videos
Manual para editar videos
metodologiauvas
 
Lab2 2 ubuntu-officeapplication
Lab2 2 ubuntu-officeapplicationLab2 2 ubuntu-officeapplication
Lab2 2 ubuntu-officeapplication
Haliuka Ganbold
 
6會展產業
6會展產業6會展產業
6會展產業
twnewone1
 

En vedette (20)

2推動智慧型電表基礎建設
2推動智慧型電表基礎建設2推動智慧型電表基礎建設
2推動智慧型電表基礎建設
 
Asynchronous Task Queues with Celery
Asynchronous Task Queues with CeleryAsynchronous Task Queues with Celery
Asynchronous Task Queues with Celery
 
Bilboko jaiak
Bilboko jaiakBilboko jaiak
Bilboko jaiak
 
Manual para editar videos
Manual para editar videosManual para editar videos
Manual para editar videos
 
UNIT 6 POWERPOINT
UNIT 6 POWERPOINTUNIT 6 POWERPOINT
UNIT 6 POWERPOINT
 
The italian wedding
The italian weddingThe italian wedding
The italian wedding
 
RUS Öppen föreläsning Lund 27 april 2011
RUS Öppen föreläsning Lund 27 april 2011RUS Öppen föreläsning Lund 27 april 2011
RUS Öppen föreläsning Lund 27 april 2011
 
Lab2 2 ubuntu-officeapplication
Lab2 2 ubuntu-officeapplicationLab2 2 ubuntu-officeapplication
Lab2 2 ubuntu-officeapplication
 
9789740328735
97897403287359789740328735
9789740328735
 
Di corsa
Di corsaDi corsa
Di corsa
 
Concurrent manager faqs
Concurrent  manager faqsConcurrent  manager faqs
Concurrent manager faqs
 
iOS 6 Tips and Tricks
iOS 6 Tips and TricksiOS 6 Tips and Tricks
iOS 6 Tips and Tricks
 
01 dieta dukan fase ataque
01 dieta dukan fase ataque01 dieta dukan fase ataque
01 dieta dukan fase ataque
 
The digitalgenerationishere v5__4pager
The digitalgenerationishere v5__4pagerThe digitalgenerationishere v5__4pager
The digitalgenerationishere v5__4pager
 
6會展產業
6會展產業6會展產業
6會展產業
 
adhoc networks
adhoc networksadhoc networks
adhoc networks
 
Mohammed ppuh
Mohammed ppuhMohammed ppuh
Mohammed ppuh
 
Vigo prese30102013
Vigo prese30102013Vigo prese30102013
Vigo prese30102013
 
STR1 SuperStars
STR1 SuperStarsSTR1 SuperStars
STR1 SuperStars
 
Sowm 2014 exec_summary
Sowm 2014  exec_summarySowm 2014  exec_summary
Sowm 2014 exec_summary
 

Similaire à I'm on Facebook. Now what?

Getting to social roi
Getting to social roiGetting to social roi
Getting to social roi
Critical Mass
 
Search Marketing and Social Media Introduction
Search Marketing and Social Media IntroductionSearch Marketing and Social Media Introduction
Search Marketing and Social Media Introduction
Happy Marketer
 
Using emerging media data to drive marketing campaigns - 22 march 2011
Using emerging media data to drive marketing campaigns  - 22 march 2011Using emerging media data to drive marketing campaigns  - 22 march 2011
Using emerging media data to drive marketing campaigns - 22 march 2011
Ron Jacobs
 

Similaire à I'm on Facebook. Now what? (20)

Measuring Social Media
Measuring Social MediaMeasuring Social Media
Measuring Social Media
 
Measuring and Tracking Your Social Media Efforts
Measuring and Tracking Your Social Media EffortsMeasuring and Tracking Your Social Media Efforts
Measuring and Tracking Your Social Media Efforts
 
Measuring social-media-update
Measuring social-media-updateMeasuring social-media-update
Measuring social-media-update
 
Roi On Social Media
Roi On Social MediaRoi On Social Media
Roi On Social Media
 
ROI Of Social Media
ROI Of Social MediaROI Of Social Media
ROI Of Social Media
 
Using Social Media to Build Social Capital
Using Social Media to Build Social CapitalUsing Social Media to Build Social Capital
Using Social Media to Build Social Capital
 
Social Media ROI
Social Media ROISocial Media ROI
Social Media ROI
 
Getting to social roi
Getting to social roiGetting to social roi
Getting to social roi
 
Search Marketing and Social Media Introduction
Search Marketing and Social Media IntroductionSearch Marketing and Social Media Introduction
Search Marketing and Social Media Introduction
 
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
 
2011 Home Care 100
2011 Home Care 1002011 Home Care 100
2011 Home Care 100
 
Developing Your Social Media Business Strategy
Developing Your Social Media Business StrategyDeveloping Your Social Media Business Strategy
Developing Your Social Media Business Strategy
 
Interactive marketing strategies for financial services companies
Interactive marketing strategies for financial services companiesInteractive marketing strategies for financial services companies
Interactive marketing strategies for financial services companies
 
Measuring Social Media: Where's the ROI?
Measuring Social Media: Where's the ROI?Measuring Social Media: Where's the ROI?
Measuring Social Media: Where's the ROI?
 
Using emerging media data to drive marketing campaigns - 22 march 2011
Using emerging media data to drive marketing campaigns  - 22 march 2011Using emerging media data to drive marketing campaigns  - 22 march 2011
Using emerging media data to drive marketing campaigns - 22 march 2011
 
Introduction to Digital Marketing for Small Business
Introduction to Digital Marketing for Small BusinessIntroduction to Digital Marketing for Small Business
Introduction to Digital Marketing for Small Business
 
SMEI Dallas Presentation: The Business Benefits Of Online Marketing
SMEI Dallas Presentation: The Business Benefits Of Online MarketingSMEI Dallas Presentation: The Business Benefits Of Online Marketing
SMEI Dallas Presentation: The Business Benefits Of Online Marketing
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Social Media ROI
Social Media ROISocial Media ROI
Social Media ROI
 
Twitter Training for Promo & Apparel Markets
Twitter Training for Promo & Apparel Markets Twitter Training for Promo & Apparel Markets
Twitter Training for Promo & Apparel Markets
 

Dernier

What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...
AnaBeatriz125525
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
zukhrafshabbir
 

Dernier (20)

A Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob BadgettA Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob Badgett
 
Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)Special Purpose Vehicle (Purpose, Formation & examples)
Special Purpose Vehicle (Purpose, Formation & examples)
 
Event Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridEvent Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybrid
 
Revolutionizing Industries: The Power of Carbon Components
Revolutionizing Industries: The Power of Carbon ComponentsRevolutionizing Industries: The Power of Carbon Components
Revolutionizing Industries: The Power of Carbon Components
 
USA classified ads posting – best classified sites in usa.pdf
USA classified ads posting – best classified sites in usa.pdfUSA classified ads posting – best classified sites in usa.pdf
USA classified ads posting – best classified sites in usa.pdf
 
Using Generative AI for Content Marketing
Using Generative AI for Content MarketingUsing Generative AI for Content Marketing
Using Generative AI for Content Marketing
 
TriStar Gold Corporate Presentation May 2024
TriStar Gold Corporate Presentation May 2024TriStar Gold Corporate Presentation May 2024
TriStar Gold Corporate Presentation May 2024
 
IPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best ServiceIPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best Service
 
Hyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings releaseHyundai capital 2024 1q Earnings release
Hyundai capital 2024 1q Earnings release
 
Cracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptxCracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptx
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
 
Falcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small BusinessesFalcon Invoice Discounting Setup for Small Businesses
Falcon Invoice Discounting Setup for Small Businesses
 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
 
What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...What is social media.pdf Social media refers to digital platforms and applica...
What is social media.pdf Social media refers to digital platforms and applica...
 
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...
 
Pitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deckPitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deck
 
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdfMatt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
 
Potato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdfPotato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdf
 
India’s Recommended Women Surgeons to Watch in 2024.pdf
India’s Recommended Women Surgeons to Watch in 2024.pdfIndia’s Recommended Women Surgeons to Watch in 2024.pdf
India’s Recommended Women Surgeons to Watch in 2024.pdf
 

I'm on Facebook. Now what?