Only the strong can survive out there! How do you know which apps to pick for your store? After getting more experience with Magento while working with top fashion brands, we can confirm that an arsenal of great apps makes all the difference. We created a list of 9 really great apps that help lift the customer experience to new heights on Magento shops. Just check the upcoming slides for learning more about them. This slideshare was originally published in the form of a blog post at antavo.com If you would like to read the full article, then here is the link for it: https://antavo.com/blog/9_best_apps_for_magento

1. Best MAGENTO APPS
to Improve Customer Experience
in Your Store9

2. Ecommerce marketers are always on the hunt for that perfect
app… the app that’s going to create a positive customer
experience and increase sales. But it’s not that easy, because
there’s a jungle of apps and app review sites out there.
Our team started out by making a list of the typical
touchpoints that can either make a great impression or ease
the search-and-shop process. For each of these customer
interactions, we found an app that has a sparkling track record
of improving the online experience.
Let’s start from the beginning, when a customer first starts
their own hunt…
INTRODUCTION

3. Seriously dynamic search:
If a customer on your site wants to look for something, NOT
having a search bar forces them out of your store and back to
Google. Bad move, but it’s easy to fix.
Instant Search + is a Magento Silver Industry Partner with a great
popularity rating and great reviews. Their advanced search app
combines suggestions, spell correct, search filters and speed,
minimizing the chances of customers seeing “No results found.”
1.
SEE IT ON MAGENTO

4. Intelligent live chat:
Olark live chat lets you see who is on your website at any given
moment, what your customers have been doing on your site so
far (i.e. which pages they’ve visited and what they’ve got in their
cart).
Olark also allows you to get instant feedback once you’ve helped
your customers, plus it has a pretty awesome design, simple yet
visible… no distractions and pure problem-solving.
2.
SEE IT ON MAGENTO

5. A low-maintenance loyalty program:
Antavo’s modules make setting up a loyalty program as easy as
choosing the types of customer actions you want to reward,
plugging it in and watching your results.
Sure, you can always make small adjustments, but once you’ve
found the sweet spot, you don’t have to lift a finger. Just watch
the increase in returning customers (and their basket values) on
your dashboard or in our weekly reports.
3.
SEE IT ON MAGENTO

6. The right product recommendations:
Personalization is a hot topic out there in e-commerce, so this one’s
really cool: personalized product recommendations. According to
Marketing Sherpa’s 2015 report, 11.5% of e-commerce sales in the
study came from product recommendations. This is not to be
ignored!
Nosto helps you give recommendations based on actual shopper
searches and purchases.
4.
SEE IT ON MAGENTO

7. The cart abandonment game changer:
Pop-ups are an outstanding way of getting shoppers to reconsider
their intention to leave. Experts at Sumo.me claim that if you stick
a great offer on that pop-up, you can increase your conversion
rate by 3%… or 9% if you’ve got a mega-effective pop-up.
Storeya’s Exit Pop app tracks user movement and automatically
opens an exit intent pop-up when visitors show signs of leaving.
They’ve got quite a few samples of pop-up design online, which
are worth checking out.
5.
SEE IT ON MAGENTO

8. Fuss-free checkout:
In 2015, 68% of customers jumped ship before making a purchase.
So if you’re demanding 4 pages of personal information and
confirmations, the chances are pretty high that you’ve got would-
be buyers leaving as a result.
Get everything you need from customers on one single page while
still allowing for multiple payment methods. This app has a
massive popularity score and money-back guarantee.
6.
SEE IT ON MAGENTO

9. Mobile freedom:
According to SmartInsights 80% of Internet users have a
smartphone. As of March 2016, two thirds of e-commerce traffic in
the UK was found to be on mobile. In the US that figure is 54%. If
your stores isn’t on mobile, it’s time to get there.
SimiCart is an all-around solution for getting your store absolutely
mobile-optimized. SimiCart is definitely one to consider for getting
design and functionality right on iPhone, iPad and Android
devices.
7.
SEE IT ON MAGENTO

10. Smooth shipping:
Good shipping makes everyone happy. Shipworks is a great app
that allows for the automation and scheduling of shipping,
removing the logistical headache. The app compares shipping
carriers and automatically chooses the optimal carrier and service
for every single shipment.
Shipworks also let you automate a nice set of actions that help
build customer relationships, such as customized invoicing, email
updates and special offers.
8.
SEE IT ON MAGENTO

11. Keeping in touch:
Once a purchase is made you’re allowed to celebrate, but then you
have to find a way to get back on each customer’s mind. In fact,
according to Content Marketing Institute 67% of B2C companies
rate eNewsletters to be effective.
MageMail is a Magento-specific app that lets you remind
customers that you’re there and get them back in the buying
game. Send emails automatically, triggered by customer actions.
9.
SEE IT ON MAGENTO

12. This content is delivered by Antavo Loyalty Software
Interested in learning more?
VISIT ANTAVO.COM
Then visit antavo.com or sign up to a VIP DEMO to
see how our Magento app works.

13. Resources of statistics:
Marketingsherpa.com, sumome.com, antavo.com,
emarketer.com, smartinsights.com,
contentmarketinginstitute.com