We see it time and time again, once the new software is “up and running” the budget for Post-Go-Live training and communications ceases to exist.

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Does your digital
transformation have
a post-project
training gap?

2. Businesses spent $1.3
trillion on digital
transformation in 2018;
however, out of that
investment $900 billion
is being lost.
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3. We see it time and time again, once
the new software is “up and running”
the budget for Post-Go-Live training
and communications ceases to exist.
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4. Instead, organizations rely purely on
either their costly IT support desks or
outdated ineffective training methods
such as classroom training, webinars
and mass emails.
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5. If organizations want to ensure they
fully capitalize on the benefits of their
investment, they must provide next-
generation post-project support.
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6. Relying on software intuitiveness
will be your downfall
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7. By relying on the
intuitiveness of the
software and ignoring
the need for post-
project training,
businesses are
hindering their success.
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8. Digital transformation projects affect a lot more than just
software; changes in behavior, skills, culture, processes,
and strategy are all critical to success, because of this,
no matter how intuitive the software is, achieving high
user adoption requires continuous training and support.
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9. If your employees
don’t understand how
to use the software,
they will never fully
utilize it, significantly
lowering ROI.
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10. How can you ensure post-
project success?
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11. A next-generation approach to training such as a
Digital Adoption Platform (DAP) is needed as the
Ebbinghaus Forgetting Curve found that 90% of
training is forgotten after a month, to combat this,
consistent training and support is required.
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12. A Digital Adoption Platform is
the only way to provide the
necessary post-project support.
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13. Digital Adoption Platforms
allow employees to self-
serve their own success
with tier 0 support.
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14. Adopting this next-generation of training can
be the difference between achieving a
successful ROI and benefits realization or
wasting an enormous amount of budget.
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15. Let’s connect
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