Your employees need for 24/7 training and support

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Our day-to-day lives have become consumed by instant gratification, and now this same expectation is creeping into the workplace. To maintain user adoption and a positive employee experience organizations need to start providing employees with on-demand, 24/7 training and support.

Logiciels

© 2019 AppLearn® All rights reserved
Your employees
need for 24/7
training and support

We live in a world where
we expect results now.
© 2019 AppLearn® All rights reserved

Our day-to-day lives have become consumed
by instant gratification, and now this same
expectation is creeping into the workplace.
© 2019 AppLearn® All rights reserved

What this means for
digital transformation
© 2019 AppLearn® All rights reserved

Digital transformation
creates reoccurring
change, which creates
the need for employees
to have consistent, on-
demand training and
support.
© 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved

Outdated workplace
processes such as
classroom training
only result in
employee frustration
and poor user
adoption.
© 2019 AppLearn® All rights reserved

“70% of transformation projects do not reach their
goal due to issues such as poor user adoption.”
McKinsey & Company
© 2019 AppLearn® All rights reserved

The solution
© 2019 AppLearn® All rights reserved

Changes to strategy need
to be made to tackle the
growing demand for
instant training and
support.
© 2019 AppLearn® All rights reserved

Organizations need to abandon this
preconceived belief of intuitive software and
adopt a next-generation form of support.
© 2019 AppLearn® All rights reserved

Support tools such as a Digital Adoption
Platform (DAP), can provide your employees with
the on-demand support experience they desire.
© 2019 AppLearn® All rights reserved

© 2019 AppLearn® All rights reserved
To truly achieve
successful digital
transformation, it’s vital
that you support, motivate
and prepare employees
in every way you can,
rather than relying purely
on the software you
implemented.

Let’s connect
© 2019 AppLearn® All rights reserved

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Your employees need for 24/7 training and support

5. Digital transformation creates reoccurring change, which creates the need for employees to have consistent, on- demand training and support. © 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved

12. © 2019 AppLearn® All rights reserved To truly achieve successful digital transformation, it’s vital that you support, motivate and prepare employees in every way you can, rather than relying purely on the software you implemented.