Antony Adelaar

3 Abonné

cx customer experience webinar customer journey journey management software inquba journey analytics journey mapping insurance saas customer relationship management retention microsoft customer acquisition customer retention customer service best practices service recovery finance financial services cross selling acquisition insurer customer journey management customer journey mapping customer journey experts standard bank shyft digital fintech utilities telecom télécommunications banking cvm martech tech mahindra marketing ml ai data science covid-19 conversion insurtech business

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Antony Adelaar

Présentations

inQuba: Customer Journey Management for Insurers - The Science of Winning & Keeping Customers! [US Webinar]

inQuba: The Science of Retaining Customers in Financial Services [US Webinar]

inQuba: The Science of Retaining Customers in Financial Services & Insurance [Aus Webinar]

inQuba: From Customer Journey Mapping to Journey Orchestration [SA Webinar]

inQuba: From Customer Journey Mapping to Journey Orchestration [Aus Webinar]

inQuba: The Five Best Practices of Service Recovery

inQuba: The Five Best Practices of Service Recovery

Boosting Insurance Client Acquisition & Retention using Journey Management using Journey Management [SA Webinar]

Redefine the Delivery of Financial Services Journeys That Clients LOVE! [inQuba & Microsoft WEBINAR]

Score 100% for CX in The 90% Economy - A Blueprint for CX [LEVEL UP CX SUMMIT, part 1]

Make Better CX Decisions with Data Science | inQuba & Servian [LEVEL UP CX SUMMIT, part 2]

The Marketing Role of the CX Professional | inQuba & Tech Mahindra [LEVEL UP CX SUMMIT, part 3]

A Blueprint for Customer Value Management in the New Economy | Microsoft & inQuba [LIVE WEBINAR]

Delivering Customer Value & Boosting Retention in Financial Services | Microsoft & inQuba [WEBINAR]

A Step-by-Step Demonstration of the CX Approaches of the Future [LEVEL UP CX SUMMIT, part 4]

From Journey Mapping to Journey Management: the Evolution of CX in Telco & Utilities (AU virtual event)

Boosting Conversion Within Digital Journeys | Standard Bank Shyft & inQuba

The Brave New Voices in the Boardroom (& Why They’re Talking About Customer Journeys) [US webinar]

Building Customer Loyalty Through Brand-Infused Journeys | Sanlam & inQuba

The Path to Customer Success Through Journey-Centricity | LIVE WEBINAR | Microsoft, inQuba & CJE