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Social Media, Audience and the Arts – An Introduction

For students of the School of Culture & Communications
              The University of Melbourne
                Antony Hing - Sept 2011
                                                                        1
                                                Image Thomas Hawk – Flickr
Post GFC, social media and social commerce
      are the new global growth zones

 It’s a “cloud thing”, since the year 2000…



 • 1 billion+ in social networks
 • Online Ad Market $0 to $200B pa by 2015
 • 140M new websites launched since 2008
 • It might be called social but it’s also increasingly
   competitive!



                                                          2
Humans can’t help it: we need to belong
         Seth Godin - Tribes
… how they shop,
                                               live and learn




Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
Gamification – where ‘social’ began




  Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
Gamification: a change tool for our future leaders




          Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
and for solving today’s problems




 Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
Key Takeaway 1



Whether you choose change,
or change chooses you,
consider how gamification can assist you
and your teams best deal with new
scenarios and futures, adopt new practices
and help shape customer behaviour
Commerce Engaged           Social Commerce Stars




       Laggards          Socially Engaged

                   Source: Trendmaster – Global Web Index August 2011
Key Takeaway 2




You have to look beyond Australia (and the
other Laggard social economies) to truly
appreciate where the social universe and
its digital natives are heading
12 months from now: beyond the PC




Current                           1 year from now


               Source: Trendmaster – Global Web Index August 2011
Tablets will spread the ‘social cloud’ faster, wider
           1 in 3 will use tablets by 2015
      When will your site be tablet-friendly?
      Could your own ‘app’ give you an edge?




        See articles by Tim Bajarin for more information and analysis
Social Commerce: $30B in 4 years to ‘$?’ in 6 to 10 years




    Leaders are publishing their way
    to success and claiming the
    Trusted Authority space.
    Why not you?




                       Additional information and commentary: KPMG ViewPoint April 2011
                                                      Scott Cass-Dunbar and Sean O’Byrne
‘Social Advertising’ to
     reach US$50B in 4 years*




                    * Of an estimated US$200B pie
Barry Salzman, Google’s Managing Director, Media and Platforms,
     "The Future of Display Ads: 7 Predictions for 2015“ Jan 2011
The conversation around content is now king.




  What is the future value of non-social brands?

Super-charged word of mouth will determine
       the success or failure of brands
Key Takeaway 3



Social media publishing tools are getting
easier to use by the day.
           Groups is an example of how
business people with almost zero ‘web 2.0’
experience can easily start publishing and
growing their own communities of interest.
is making social networks more valuable


   “If you don’t use social media
        you won’t get traffic”

marketing plans must integrate
social media because Google has made
social content a ranking factor…

                       Michelle Macphearson
               Internet Marketing Authority, 22 Feb 2011
Social Media impacts all areas of Marketing




               Additional information and commentary: KPMG ViewPoint April 2011
                                              Scott Cass-Dunbar and Sean O’Byrne
Using Social Media To Aid Event Promotion




                Tweets
Blogs            & RSS             Games




        Video            Posts &           Location
          s              Reviews            Based
                                           Services
Reinforcing new modes and behaviours




    Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
The new Marketing Manager’s profile




     Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan
     http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
Key Takeaway 4


• The practices of marketing, sales and
  business communications will be among
  the first to change as social commerce
  becomes the ‘new normal’
• The actions of social are: connect,
  engage, interact, respond and …
  be present.
Rising demand for professional content is
coinciding with a surge in social commerce




                    Source: Trendmaster – Global Web Index August 2011
Professionals never had it so good




                Source: Trendmaster – Global Web Index August 2011
Key Takeaway 5



• Those who learn how to originate and
  publish content in a professional way
  will be sailing into ‘blue oceans’
• Even if you don’t originate content,
  curating and re-publishing it can still be
  a ‘blue ocean’ activity
  (a blue ocean is a zone of demand with few or no competitors)
Midway through 2011 the hot zone is:
 social film entertainment platforms




                 Source: Trendmaster – Global Web Index August 2011
Films are at social media’s epicentre




                  Source: Trendmaster – Global Web Index August 2011
Films are at social media’s epicentre




                                            Managed their profile
                                   A film site




                  Source: Trendmaster – Global Web Index August 2011
Films are at social media’s epicentre




                  Source: Trendmaster – Global Web Index August 2011
Films are at social media’s epicentre




                  Source: Trendmaster – Global Web Index August 2011
Key Takeaway 6



• Film and video are in the hot zone of
  social media. Convert your messages
  into formats that are film and video
  friendly
• Be prepared to make them of
  professional quality
What is the principle of social film?




   “If a diverse film culture is ever going to flourish, we have to
  move towards a new model, where filmmaking is recognised as
an ongoing conversation between filmmakers and their audiences”

                                    Ted Hope, producer of over 50 films
                       (eg American Splendor, 21 Grams, Adventureland)
Social film - a case study
     “Project Borneo” by Virgo Productions
Aim: Use educational film to save Orangutans
Teaser: http://youtu.be/Oc_KeQE8luM (google ‘Project Borneo’)
If film success is dependent on its viewing audience
then use of Social Media has enabled:
   The building of awareness, early in the film-production phase
   among millions of school kids and teens worldwide,
   “Action Agent” clips on YouTube to generate strong audience
   momentum throughout the casting process
   school kids, teens and parents from all over the world to feel
   a strong sense of involvement, even though film release is
   probably over a year away.
Key Takeaway 7



• As film goes social, “Participatory Film-
  making” will become a new way to
  enrich the movie experience and even
  allow fans to be part of the movie itself
• It will lead to more innovation in crowd-
  sourcing.
The problem in the film industry is


Film audiences struggle
to find films they like,




                           while filmmakers struggle
                           to find their audience,

                                       because….
                                                       37
Each year so few films gain release!

                          Feature films produced yearly

                                                       20,000+               Admitted at Festivals & Marts


                                                        1,100                Typical Cinematic Release




      How is 1,100* new films for                              How much bigger would the market
        660,000,000* people                                     be if more films were accessible?
• sustainable for thousands of                               • What of stories needing to be told
  excluded filmmakers?                                         that aren’t?
• satisfying for tens of millions of                         • What of creating a better film
  movie-goers?                                                 experience?
• desirable for the film industry?


                         * Data extrapolated from MPAA Theatrical Market Statistics 2009 and Marche Du Film Focus 2009 reports


                                                                                                                             38
The desire to deepen the film experience
      is why so many people talk film
             in social networks!


~ 500 million people share                             I share opinions

   opinions on movies*                                 I write / create content

                                                       I seek info to keep up to date

                                                       I seek info when I need it




          Movies


              * Extrapolated from research on consumer categories
          discussed in social networks by Universal McCann Wave 5, 2010
Engaging ‘super influencers’ and ‘power users’


                               “Avids have their identity
                               strongly bound up in film.
                               They like to read and gain
                               knowledge about films.
                               Avids use a greater variety of
                               sources and efforts to find
                               films”




                  80 million




                                   extrapolated from Universal McCann Wave 3, 4 and 5
Key Takeaway 8




Audiences are not all equal!
Some clamour louder and drive social
change more than others – these are your
change agents and the ones whom you
need to find and engage with soonest.
answering a global need



Movr.com where the world’s film fans, filmmakers
and industry professionals will choose to: socialise,
recommend movies and share great film experiences




                      You are welcome to join Movr.com but please note it is still in pre-release mode
                                          and your confidentiality is appreciated
Key features will be
released in phases.

iPad and Android tablet
versions coming soon…
Phase 1: Film Gallery
    Where film fans spark interaction by
‘exhibiting’ their collection and taste in film




                  You are welcome to join Movr.com but please note it is still in pre-release mode
                                      and your confidentiality is appreciated
You are welcome to join Movr.com but please note it is still in pre-release mode
                    and your confidentiality is appreciated
Trade Sales – some examples
                   estimated: US$50 - $100M


                   estimated: US$20 - $30M


                   US$280M all cash deal


                   In US$18.9B merger between
                   Vivendi Blizzard and Activision

                   US$700M – accumulated
                   700,000+ subscribers since
                   2005, subscribers pay US$58pa


                    US$8.5B
Key Takeaway 9



Social networks are eco-systems that can
aggregate very high economic value, both
for the operator and those who can plug
into the platform. It’s also why to grow
brand equity, marketing plans must
integrate social media.
Authorities include
    Tom Smith – Global Web Index
          Susan Rice-Lincoln
              Natalie Tran
               Brian Solis
               Mari Smith
             Brian Halligan
               Tim Bajarin
           James Schramko
David Rogers - Columbia Business School
Key Takeaway 10



• There are plentiful online resources
  from great thought-leaders
• Get prepared, skilled, practiced and
  connected
• Better yet aim to become a trusted
  authority in your niche!
Thank you for connecting!

          Antony Hing
     Co-founder and Director
           Weeve Ltd
 and the Movr social film network

  Mobile/cell: +61 (0) 428 29 39 49
    Twitter: @Antony_Hing
     Antony.Hing@movr.com
http://au.linkedin.com/in/antonyhing




                                       50

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Social media audience_and_the_arts_an_introduction_v1

  • 1. Social Media, Audience and the Arts – An Introduction For students of the School of Culture & Communications The University of Melbourne Antony Hing - Sept 2011 1 Image Thomas Hawk – Flickr
  • 2. Post GFC, social media and social commerce are the new global growth zones It’s a “cloud thing”, since the year 2000… • 1 billion+ in social networks • Online Ad Market $0 to $200B pa by 2015 • 140M new websites launched since 2008 • It might be called social but it’s also increasingly competitive! 2
  • 3. Humans can’t help it: we need to belong Seth Godin - Tribes
  • 4. … how they shop, live and learn Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
  • 5. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
  • 6. Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
  • 7. Gamification – where ‘social’ began Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
  • 8. Gamification: a change tool for our future leaders Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
  • 9. and for solving today’s problems Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
  • 10. Key Takeaway 1 Whether you choose change, or change chooses you, consider how gamification can assist you and your teams best deal with new scenarios and futures, adopt new practices and help shape customer behaviour
  • 11. Commerce Engaged Social Commerce Stars Laggards Socially Engaged Source: Trendmaster – Global Web Index August 2011
  • 12. Key Takeaway 2 You have to look beyond Australia (and the other Laggard social economies) to truly appreciate where the social universe and its digital natives are heading
  • 13. 12 months from now: beyond the PC Current 1 year from now Source: Trendmaster – Global Web Index August 2011
  • 14. Tablets will spread the ‘social cloud’ faster, wider 1 in 3 will use tablets by 2015 When will your site be tablet-friendly? Could your own ‘app’ give you an edge? See articles by Tim Bajarin for more information and analysis
  • 15. Social Commerce: $30B in 4 years to ‘$?’ in 6 to 10 years Leaders are publishing their way to success and claiming the Trusted Authority space. Why not you? Additional information and commentary: KPMG ViewPoint April 2011 Scott Cass-Dunbar and Sean O’Byrne
  • 16. ‘Social Advertising’ to reach US$50B in 4 years* * Of an estimated US$200B pie Barry Salzman, Google’s Managing Director, Media and Platforms, "The Future of Display Ads: 7 Predictions for 2015“ Jan 2011
  • 17. The conversation around content is now king. What is the future value of non-social brands? Super-charged word of mouth will determine the success or failure of brands
  • 18. Key Takeaway 3 Social media publishing tools are getting easier to use by the day. Groups is an example of how business people with almost zero ‘web 2.0’ experience can easily start publishing and growing their own communities of interest.
  • 19. is making social networks more valuable “If you don’t use social media you won’t get traffic” marketing plans must integrate social media because Google has made social content a ranking factor… Michelle Macphearson Internet Marketing Authority, 22 Feb 2011
  • 20. Social Media impacts all areas of Marketing Additional information and commentary: KPMG ViewPoint April 2011 Scott Cass-Dunbar and Sean O’Byrne
  • 21. Using Social Media To Aid Event Promotion Tweets Blogs & RSS Games Video Posts & Location s Reviews Based Services
  • 22. Reinforcing new modes and behaviours Source: Marigo Raftopoulos – slideshare.net/Marigo/game-on-designing-for-a-playful-future
  • 23. The new Marketing Manager’s profile Source: The Social Revolution Connecting with today’s customer - George Hsu and Brian Halligan http://www.slideshare.net/HubSpot/social-revolution-connecting-with-todays-customer
  • 24. Key Takeaway 4 • The practices of marketing, sales and business communications will be among the first to change as social commerce becomes the ‘new normal’ • The actions of social are: connect, engage, interact, respond and … be present.
  • 25. Rising demand for professional content is coinciding with a surge in social commerce Source: Trendmaster – Global Web Index August 2011
  • 26. Professionals never had it so good Source: Trendmaster – Global Web Index August 2011
  • 27. Key Takeaway 5 • Those who learn how to originate and publish content in a professional way will be sailing into ‘blue oceans’ • Even if you don’t originate content, curating and re-publishing it can still be a ‘blue ocean’ activity (a blue ocean is a zone of demand with few or no competitors)
  • 28. Midway through 2011 the hot zone is: social film entertainment platforms Source: Trendmaster – Global Web Index August 2011
  • 29. Films are at social media’s epicentre Source: Trendmaster – Global Web Index August 2011
  • 30. Films are at social media’s epicentre Managed their profile A film site Source: Trendmaster – Global Web Index August 2011
  • 31. Films are at social media’s epicentre Source: Trendmaster – Global Web Index August 2011
  • 32. Films are at social media’s epicentre Source: Trendmaster – Global Web Index August 2011
  • 33. Key Takeaway 6 • Film and video are in the hot zone of social media. Convert your messages into formats that are film and video friendly • Be prepared to make them of professional quality
  • 34. What is the principle of social film? “If a diverse film culture is ever going to flourish, we have to move towards a new model, where filmmaking is recognised as an ongoing conversation between filmmakers and their audiences” Ted Hope, producer of over 50 films (eg American Splendor, 21 Grams, Adventureland)
  • 35. Social film - a case study “Project Borneo” by Virgo Productions Aim: Use educational film to save Orangutans Teaser: http://youtu.be/Oc_KeQE8luM (google ‘Project Borneo’) If film success is dependent on its viewing audience then use of Social Media has enabled: The building of awareness, early in the film-production phase among millions of school kids and teens worldwide, “Action Agent” clips on YouTube to generate strong audience momentum throughout the casting process school kids, teens and parents from all over the world to feel a strong sense of involvement, even though film release is probably over a year away.
  • 36. Key Takeaway 7 • As film goes social, “Participatory Film- making” will become a new way to enrich the movie experience and even allow fans to be part of the movie itself • It will lead to more innovation in crowd- sourcing.
  • 37. The problem in the film industry is Film audiences struggle to find films they like, while filmmakers struggle to find their audience, because…. 37
  • 38. Each year so few films gain release! Feature films produced yearly 20,000+ Admitted at Festivals & Marts 1,100 Typical Cinematic Release How is 1,100* new films for How much bigger would the market 660,000,000* people be if more films were accessible? • sustainable for thousands of • What of stories needing to be told excluded filmmakers? that aren’t? • satisfying for tens of millions of • What of creating a better film movie-goers? experience? • desirable for the film industry? * Data extrapolated from MPAA Theatrical Market Statistics 2009 and Marche Du Film Focus 2009 reports 38
  • 39. The desire to deepen the film experience is why so many people talk film in social networks! ~ 500 million people share I share opinions opinions on movies* I write / create content I seek info to keep up to date I seek info when I need it Movies * Extrapolated from research on consumer categories discussed in social networks by Universal McCann Wave 5, 2010
  • 40. Engaging ‘super influencers’ and ‘power users’ “Avids have their identity strongly bound up in film. They like to read and gain knowledge about films. Avids use a greater variety of sources and efforts to find films” 80 million extrapolated from Universal McCann Wave 3, 4 and 5
  • 41. Key Takeaway 8 Audiences are not all equal! Some clamour louder and drive social change more than others – these are your change agents and the ones whom you need to find and engage with soonest.
  • 42. answering a global need Movr.com where the world’s film fans, filmmakers and industry professionals will choose to: socialise, recommend movies and share great film experiences You are welcome to join Movr.com but please note it is still in pre-release mode and your confidentiality is appreciated
  • 43. Key features will be released in phases. iPad and Android tablet versions coming soon…
  • 44. Phase 1: Film Gallery Where film fans spark interaction by ‘exhibiting’ their collection and taste in film You are welcome to join Movr.com but please note it is still in pre-release mode and your confidentiality is appreciated
  • 45. You are welcome to join Movr.com but please note it is still in pre-release mode and your confidentiality is appreciated
  • 46. Trade Sales – some examples estimated: US$50 - $100M estimated: US$20 - $30M US$280M all cash deal In US$18.9B merger between Vivendi Blizzard and Activision US$700M – accumulated 700,000+ subscribers since 2005, subscribers pay US$58pa US$8.5B
  • 47. Key Takeaway 9 Social networks are eco-systems that can aggregate very high economic value, both for the operator and those who can plug into the platform. It’s also why to grow brand equity, marketing plans must integrate social media.
  • 48. Authorities include Tom Smith – Global Web Index Susan Rice-Lincoln Natalie Tran Brian Solis Mari Smith Brian Halligan Tim Bajarin James Schramko David Rogers - Columbia Business School
  • 49. Key Takeaway 10 • There are plentiful online resources from great thought-leaders • Get prepared, skilled, practiced and connected • Better yet aim to become a trusted authority in your niche!
  • 50. Thank you for connecting! Antony Hing Co-founder and Director Weeve Ltd and the Movr social film network Mobile/cell: +61 (0) 428 29 39 49 Twitter: @Antony_Hing Antony.Hing@movr.com http://au.linkedin.com/in/antonyhing 50