7. “Work and play are words used
to describe the same thing
under differing conditions”
(Mark Twain)
“A game is a series of
meaningful choices”
(Sid Meier, creator of the Civilization game)
9. You are the first person
TO SHAPE
team members’
experience in AIESEC.
10. The main mind-challenges of
a young Team Leader are:
§ "I don't know what to do"
§ "I don't have a step-by-step-
structure in my head, I am lost"
§ "I am not a psychologist, how
should I know what is good or
bad for people?"
§ "I don't want to be a mommy
for everyone"
11. Our goal for today
is to make people
development
within a team
experience
SIMPLE and USEFUL
for you
12. SO, YOU SAID YOU WANNA PLAY?
Topic 1
Topic 3
Topic 2
Topic 4
20
points
50
points
20
points
10
points
18. PEOPLE BEHAVIOR
Wikipedia says
“behavior is influenced by culture, attitudes, emotions, values,
ethics, authority, rapport, hypnosis, persuasion, coercion and/or
genetics. It provides also more details on factors affecting
human behavior and actions (Genetics, Social Norms, Core
Faith & Culture, Attitude)”
22. What are your
ACTION STEPS?
1. Set the direction and
goals together with every
person
2. Set the tracking system
(way of assessment and
periodicity)
3. Set the feedback
framework
4. Find your Allies (EB,
people in LC/AIESEC
overall, friends, partners,
parents etc)
5. Fight your Bad Guys
32. SAMPLE QUESTIONS:
• What is the outcome you want to see?
• Which results you want to generate?
• What will be an outstanding result?Goal
• What is happening at the moment?
• How do you know there is a problem?
• Where are you right now?
• What have you tried so far?
• What do others think of this situation?
Reality
• What have you tried so far? What possibilities of actions
do you see?
• Who might be able to help?
• What are the benefits and pitfalls of that option?
• Which options do you like most?
Opportunities
• What is/are the next step/s and when will you do it/them?
• What might get in the way?
• What support do you need and how/when will you get it?
Will
37. HOW TO GIVE?
J L
Sharing of
ideas & info
Description
Observations
Behaviour
Giving advice
Inferences/
interpretation
s/ conclusions
Personal
judgement
ž Focus feedback on the
value it may have to the
recipient
ž I, not WE
ž Ask people for their
assessment before
providing yours
ž Confirm that people
have understood and
encourage them to
respond
40. HOW TO RECEIVE?
Successful
FEEDBACK
Opportunity to
learn and
improve
Acknowledge
your emotions
Avoid being
defensive,
explaining or
justifying If not clear, ask
about the
impact of your
behaviour
Thank other
people for
giving a
feedback